El Pollo Loco

12453 Burbank Blvd, Valley Glen
(818) 506-7667

Recent Reviews

Huong Thomas

Went there to use the bathroom because I'm very pregnant and really need to pee. 2 female employees kept saying no, the light doesn't work. I said I don't care about the light. Still no. Don't women understand other women?

Service: 1

Marcos Figueroa

The atmosphere was nice and the cashier was a very sweet woman but the food was not much.

Atmosphere: 5

Food: 2

Service: 2

Robert Garcia

I frequent this location for lunch 3 to 4 days out of the week. the customer service, hospitality, and food are always exceptional. the manager, Juanita and staff are always welcoming and caring when it comes to providing good service with my order. Not to mention that if you frequent the location often, they will remember your name which is amazing. I have been to many El Pollo Loco locations and I must say this one is number one on my list so if you think about coming to this location, just know that you’re making a good choice not only for the food you will have, but the customer service you will receive as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad

Ismael Villalobos

Burrito was made very sloppy. Fell apart

Atmosphere: 3

Food: 2

Service: 3

cristina ivett zambrano cortes

Tasty chicken, the truth is that it surprised me for good, the beans were delicious, the flavor of the chicken was delicious, everything was perfect except for the horrible sauce ?

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pollo Asado

Ana Gonzalez

The place is clean and the staff is very friendly.Parking: I love it because you don't have to look for parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Asado

Moises Rivera

I like the place, the girls are very friendlyKid-friendliness: I love the variety there is for children and they are very friendly until they interact with the children and give them stikers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Asado

Roberto Cruz

is amaizing this pollo loco the tostada is delicious very tasty i lovedVegetarian options: tostadas delissus burritos salads its fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tostada Salad

Moni Neri

My children and I are very frequent customers, but yesterday I went with my family to have breakfast, the service was terrible, the people who served were very rude and in a bad mood.I hope this changes ?

Benjamin Osorio

Went to get a toast at this restaurant and it was delicious. I loved the treatment the restaurant received, a pleasant and clean

Atmosphere: 4

Food: 5

Service: 5

Jose Tio

I liked the friendliness and the atmosphere they had, the cleanliness and my delicious chicken ? It was the first time I visited this restaurant and I loved it, I will come more

Atmosphere: 5

Food: 5

Service: 5

Arturo M.

Good food. Good service. The cashiers were lovely. The place itself was decent for a fast food joint. Me gusto.

Eddie Saldivar

Pollo loco is always my favorite food ever!!!

Atmosphere: 4

Food: 5

Service: 4

Dstudio

This is my favorite El Pollo Loco in the Valley. The food is always fresh and the servers are nice. Especially Amarilis.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito, Power Bowl

Annabel S.

The chicken at this was very crispy, brown and juicy, the service was excellent all employees helping the customers, clean store. Thank you

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