Hands down the best service I’ve seen in the valley ,you don’t have to wait for anything - something un heard of at most of the other places I’ve gone too in the valleyMy friends and I love coming here - good quality meat and options too
alfonso torres
Been coming here for years and ever since new ownership took over. This place has really lost its value. Prices have increased all around and food quality has gone down. Customer service isn't as great as it use to be either. Gratituity is automatically added to your bill now too and Always feels like you're being rushed to finish up now. I still come here because it's convenient and no longer has big lines but not my first choice anymore.
Smith Paul
A great restaurant. Real mastery of the flames. Beware the delightful aged steaks were add ons only and not part of degustation menu.
David Lopez
New management and all the good meats to go with it. They were very loving and tentive to what we ask and gave my kids a dessert for all their good school work. The meat selection they have has enough for you to try others as to other places that will give you a 2lbs serving of one meat selection because you have to eat that and not others. So great portions and selections for soup as well. Definite place for BBQ
Scott McAfee
Extremely delicious! The meats are super high quality, the kimchi, pickled cucumbers, rice noodles, pickled carrots and various dipping sauces are the perfect start to this amazing feast.
Nicholas Brown
Great varieties of delicious food and price is fair!
Mc Doogle
Amazing bulgogi and great chicken. No complaints on food and no complaints on service. Everything was fast and everything tasted good.
Tele Vision
The food was good they just took extra money by getting the tip through gratuity and they didn’t tell me. I was giving them an extra tip.
Ivan Tellez
Waiters start being rude when they want you to leave and start picking up and bring checks before u ask for them. Asked for another plate and they brought half a serving.
It's been a while since I came back to eat some Korean bbq. Everytime I come, its always excellent food & service. Wait time isn't too bad, 30min & up. Will continue to come back for more ?
Jackie Ventura
Horrible service !!! Never again!!! We paid for premium steak all you can eat .. they took our first order than we decided to order more and the Waiter said Sorry but we run out of premium steak we don’t have any more unbelievable !!!We got charged the same price !! We don’t mind paying but we want to eat what they offer … service awful and rude !! We always go to GENS that day was busy .. so we decide to go with my Husband and I told him I had an experience here already but let’s go ahead and give it another try Wrong decision!!! NEVER AGAIN!!!!!
Monica S.
I don't understand why there is so many bad reviews. We can here last week, and pretty late, around 9 or 10pm (they close at 12am) and they already had a good amount of people dining in yet we were at a booth right away, food was great & came quick. We didn't wait long at all, staff was attentive and friendly. We had a great "first time" experience.
Eduard
Needs to have faster service and more workers to assist customers
Peter Sun
Mandatory 15% tips.Timely serving.Food quality and restaurant environment are both ok.
Hands down the best service I’ve seen in the valley ,you don’t have to wait for anything - something un heard of at most of the other places I’ve gone too in the valleyMy friends and I love coming here - good quality meat and options too
Been coming here for years and ever since new ownership took over. This place has really lost its value. Prices have increased all around and food quality has gone down. Customer service isn't as great as it use to be either. Gratituity is automatically added to your bill now too and Always feels like you're being rushed to finish up now. I still come here because it's convenient and no longer has big lines but not my first choice anymore.
A great restaurant. Real mastery of the flames. Beware the delightful aged steaks were add ons only and not part of degustation menu.
New management and all the good meats to go with it. They were very loving and tentive to what we ask and gave my kids a dessert for all their good school work. The meat selection they have has enough for you to try others as to other places that will give you a 2lbs serving of one meat selection because you have to eat that and not others. So great portions and selections for soup as well. Definite place for BBQ
Extremely delicious! The meats are super high quality, the kimchi, pickled cucumbers, rice noodles, pickled carrots and various dipping sauces are the perfect start to this amazing feast.
Great varieties of delicious food and price is fair!
Amazing bulgogi and great chicken. No complaints on food and no complaints on service. Everything was fast and everything tasted good.
The food was good they just took extra money by getting the tip through gratuity and they didn’t tell me. I was giving them an extra tip.
Waiters start being rude when they want you to leave and start picking up and bring checks before u ask for them. Asked for another plate and they brought half a serving.
Food is good .but they close early
Restaurantji Recommends
It's been a while since I came back to eat some Korean bbq. Everytime I come, its always excellent food & service. Wait time isn't too bad, 30min & up. Will continue to come back for more ?
Horrible service !!! Never again!!! We paid for premium steak all you can eat .. they took our first order than we decided to order more and the Waiter said Sorry but we run out of premium steak we don’t have any more unbelievable !!!We got charged the same price !! We don’t mind paying but we want to eat what they offer … service awful and rude !! We always go to GENS that day was busy .. so we decide to go with my Husband and I told him I had an experience here already but let’s go ahead and give it another try Wrong decision!!! NEVER AGAIN!!!!!
I don't understand why there is so many bad reviews. We can here last week, and pretty late, around 9 or 10pm (they close at 12am) and they already had a good amount of people dining in yet we were at a booth right away, food was great & came quick. We didn't wait long at all, staff was attentive and friendly. We had a great "first time" experience.
Needs to have faster service and more workers to assist customers
Mandatory 15% tips.Timely serving.Food quality and restaurant environment are both ok.