The fries are always cold when ordering from home. I live less than 10 minutes from the restaurant. Nothing like spending $4 on fries and having to throw them out. The vegan burger is also hit or miss. Depending on who's working in the kitchen never consistent sometimes coldVegetarian options: The fries are almost always cold. The fries should be made after the burger is done
Food: 1
Recommended dishes: The Shop Fries, V the Shop Burger
Mary G.
If I could give -5 I would!! I'm a vegan and picked up food. Not only did they give me real meat! All of the stuff was missing items off of it. Please don't go to this place so not worth the money. I feel totally disrespected for them serving me meat!
Melissa Samuelis
I found this place online after getting off a long work day. Sorely disappointed to find this is a ghost kitchen at Dog Haus. Haven't had good experiences there but decided to give it a shot. Ordered the special Nug Sando and Chili cheese fries. First they gave me only fries, cold fries to top it off. When I sent back for the chili and to let them know the fries were cold I had to wait for them to give me hot fires. Then I drive off because I'm tired and hungry only to discover no cheese on the chili. The bun on the sandwich was also cold, it had toast marks but something that is made fresh and hot doesn't cool to that state that fast. Ugh, ruined my dinner and what little evening I had left. I could rag the staff but they've(Dog Haus) have always been like that. That's a management issue, can't do a good job if you've never been given the proper training. I'm never going back to either Impossible Shop or Dog Haus. Unless you're going to go into their kitchen or babysit the staff, I wouldn't recommend either place.
Atmosphere: 1
Food: 2
Service: 1
Evan Z
I ordered on GRUBHUB. The chili cheese fries came without the fries or cheese. I just got a tiny container of chili for $7.49. The double down shop burgers was supposed to come with lettuce, tomato, and plant based cheese. I just got a bun with 2 patties and one pickle. Such a disappointment. I expect way more or at least a correct order for a $17 plant based burger. I gave it 2 stars because the bun and patties were tasty but this place seriously needs to get their act together. They even disabled the review button on GRUBHUB.Vegetarian options: There are many plant-based options. I wish they had better quality control.
Remy Simone Sharoff
My wife and I were hoping for better outcome than the previously reviewed. Unfortunately, we weren’t.We ordered fries, shop burger and Pat B Melt. The fries were ok, the burger was missing components and the pat b melt was also missing things. Overall, nothing like the photos.I wish there was a 1.5 option. Either way, I doubt I shall order from here again.
Robert Scott
The food was absolutely amazing. This place has an incredible vibe to it and the staff are fantastic.
Tanya Singh
I ordered my food from door dash ..the worst place ever ..there is no avacado and tomatos ,it's all tartor tots...very very disappointing
Dakota Wagner
I would give this place 5 stars, as it's normally really good, but my brother and I both got food poisoning from here last week, and that was not a fun experience.
Remy S.
My wife and I were hoping for better outcome than the previously reviewed. Unfortunately, we weren't. We ordered fries, shop burger and Pat B Melt. The fries were ok, the burger was missing components and the pat b melt was also missing things. Overall, nothing like the photos. I wish there was a 1.5 option. Either way, I doubt I shall order from here again.
Shentill F.
One is the lowest score I could give unfortunately. I ordered three of the shop burgers that should have come with the sauce, cheese, lettuce, tomato, pickles and onions. What I received only had meat and pickles on all three burgers. Then I ordered three orders of chili cheese fries and literally revived a scoop of chili in each container. For the amount of money that I spent on this food I feel completely cheated. I had this same meal at the Claremont /upland location and was extremely satisfied. Utterly disappointed in this location and the food quality. This needs to be better
Vegan burgers and fries were delivered. It was absolutley one of the best burgers and fries I ever had. Have never heard of The Impossible Shop but now it is in my favorites and I will be going there soon!
D 2
This place got it right. I've been making my own vegan and vegetarian chili for decades but this place just made my life a whole lot easier. Kudos to this place! I am now ordering a second dinner for today.
The fries are always cold when ordering from home. I live less than 10 minutes from the restaurant. Nothing like spending $4 on fries and having to throw them out. The vegan burger is also hit or miss. Depending on who's working in the kitchen never consistent sometimes coldVegetarian options: The fries are almost always cold. The fries should be made after the burger is done
Food: 1
Recommended dishes: The Shop Fries, V the Shop Burger
If I could give -5 I would!! I'm a vegan and picked up food. Not only did they give me real meat! All of the stuff was missing items off of it. Please don't go to this place so not worth the money. I feel totally disrespected for them serving me meat!
I found this place online after getting off a long work day. Sorely disappointed to find this is a ghost kitchen at Dog Haus. Haven't had good experiences there but decided to give it a shot. Ordered the special Nug Sando and Chili cheese fries. First they gave me only fries, cold fries to top it off. When I sent back for the chili and to let them know the fries were cold I had to wait for them to give me hot fires. Then I drive off because I'm tired and hungry only to discover no cheese on the chili. The bun on the sandwich was also cold, it had toast marks but something that is made fresh and hot doesn't cool to that state that fast. Ugh, ruined my dinner and what little evening I had left. I could rag the staff but they've(Dog Haus) have always been like that. That's a management issue, can't do a good job if you've never been given the proper training. I'm never going back to either Impossible Shop or Dog Haus. Unless you're going to go into their kitchen or babysit the staff, I wouldn't recommend either place.
Atmosphere: 1
Food: 2
Service: 1
I ordered on GRUBHUB. The chili cheese fries came without the fries or cheese. I just got a tiny container of chili for $7.49. The double down shop burgers was supposed to come with lettuce, tomato, and plant based cheese. I just got a bun with 2 patties and one pickle. Such a disappointment. I expect way more or at least a correct order for a $17 plant based burger. I gave it 2 stars because the bun and patties were tasty but this place seriously needs to get their act together. They even disabled the review button on GRUBHUB.Vegetarian options: There are many plant-based options. I wish they had better quality control.
My wife and I were hoping for better outcome than the previously reviewed. Unfortunately, we weren’t.We ordered fries, shop burger and Pat B Melt. The fries were ok, the burger was missing components and the pat b melt was also missing things. Overall, nothing like the photos.I wish there was a 1.5 option. Either way, I doubt I shall order from here again.
The food was absolutely amazing. This place has an incredible vibe to it and the staff are fantastic.
I ordered my food from door dash ..the worst place ever ..there is no avacado and tomatos ,it's all tartor tots...very very disappointing
I would give this place 5 stars, as it's normally really good, but my brother and I both got food poisoning from here last week, and that was not a fun experience.
My wife and I were hoping for better outcome than the previously reviewed. Unfortunately, we weren't. We ordered fries, shop burger and Pat B Melt. The fries were ok, the burger was missing components and the pat b melt was also missing things. Overall, nothing like the photos. I wish there was a 1.5 option. Either way, I doubt I shall order from here again.
One is the lowest score I could give unfortunately. I ordered three of the shop burgers that should have come with the sauce, cheese, lettuce, tomato, pickles and onions. What I received only had meat and pickles on all three burgers. Then I ordered three orders of chili cheese fries and literally revived a scoop of chili in each container. For the amount of money that I spent on this food I feel completely cheated. I had this same meal at the Claremont /upland location and was extremely satisfied. Utterly disappointed in this location and the food quality. This needs to be better
Restaurantji Recommends
Vegan burgers and fries were delivered. It was absolutley one of the best burgers and fries I ever had. Have never heard of The Impossible Shop but now it is in my favorites and I will be going there soon!
This place got it right. I've been making my own vegan and vegetarian chili for decades but this place just made my life a whole lot easier. Kudos to this place! I am now ordering a second dinner for today.