one of the best coffee shops I've ever visited. Always coming back for their ambience. Make my mind relax and unwind after long day of work.
Micah H.
The cashier an older lady no name tag wiped her nose with both hands then started to prepare the customers coffee in front of me and I stopped her and asked her to wash her hands before starting to prepare their food/coffee and explained that I watched her wipe her nose with both hands and didn't wash at all before starting to prepare the order ,....she then scoffed and gave me a dirty look and went to the back where she could not be seen hopefully to wash her hands when there was literally a sink right next to her ,....i was completely disgusted by this employee,... I asked another employee to speak with a manager and she said there was no manager there but offered me a comment card to fill out if I could put a no star review I would put a -3
Carla Urmy
Kid-friendliness: Smiles for Grandchildren?
Atmosphere: 4
Service: 4
Andre Bishop (Mortgage Advisor)
Carmel
Atmosphere: 5
Food: 5
Service: 5
Jesus Escamilla
Great place thank
Atmosphere: 5
Food: 4
Service: 5
Marin4me
Always great.
Atmosphere: 5
Food: 5
Service: 5
Rinaldo J.
I have over 36 years in customer service and know what it's like to deal with customers. Went into this Starbucks with my wife. Ordered 2 coffee drinks, sandwich that I grabbed and my wife ordered a bagel to be heated. Coffee drinks were good. Sandwich was very stale and not fresh and after 15 minutes of not getting the bagel my wife ordered. She politely asked and the girl said it would be ready when it's ready. The store was not busy. She finally got what she thought was a bagel but was something else. We gave them a 30% tip when I initially paid regret itStarbucks managers!!!! Is this ok? Your star ratings is mediocre.
Andre C.
Fantastic staff! store has a great vibe, Erika makes the best drinks! Come on by say hello and enjoy this amazing location!!!!
Jessica D.
The cashier was the genuinely the nicest person EVER!
Atmosphere: 4
Food: 4
Service: 5
Dashiell P.
These guys do an excellent job ever time! They're always extremely friendly and helpful! I usually come in early in the morning and they never miss a beat. I host a monthly Planes and Coffee over at the airport down the road and they are always such a tremendous help with getting the coffee taken care of for my patrons!
The employees are really nice and most the time remember your order.
Service: 5
Plutonez
never makes my drink right and it’s a very simple order
Matthew La Forge
Every time I come in for my Trenta Water everyone gives great service.
Theo Madias
The atmosphere is calm and always welcoming; making it a great place to work. It is particularly busy in the am but I love it's central location in north Novato making it an ideal spot to meet for the days activities ahead.
Atmosphere: 5
Food: 1
Service: 5
Brittany Lockwood
I don’t know how this Starbucks is rated so high. Every time I go my order takes forever even when I order ahead. I’ve seen other patrons have to remind the staff about their orders. It just seems very inefficiently run.
one of the best coffee shops I've ever visited. Always coming back for their ambience. Make my mind relax and unwind after long day of work.
The cashier an older lady no name tag wiped her nose with both hands then started to prepare the customers coffee in front of me and I stopped her and asked her to wash her hands before starting to prepare their food/coffee and explained that I watched her wipe her nose with both hands and didn't wash at all before starting to prepare the order ,....she then scoffed and gave me a dirty look and went to the back where she could not be seen hopefully to wash her hands when there was literally a sink right next to her ,....i was completely disgusted by this employee,... I asked another employee to speak with a manager and she said there was no manager there but offered me a comment card to fill out if I could put a no star review I would put a -3
Kid-friendliness: Smiles for Grandchildren?
Atmosphere: 4
Service: 4
Carmel
Atmosphere: 5
Food: 5
Service: 5
Great place thank
Atmosphere: 5
Food: 4
Service: 5
Always great.
Atmosphere: 5
Food: 5
Service: 5
I have over 36 years in customer service and know what it's like to deal with customers. Went into this Starbucks with my wife. Ordered 2 coffee drinks, sandwich that I grabbed and my wife ordered a bagel to be heated. Coffee drinks were good. Sandwich was very stale and not fresh and after 15 minutes of not getting the bagel my wife ordered. She politely asked and the girl said it would be ready when it's ready. The store was not busy. She finally got what she thought was a bagel but was something else. We gave them a 30% tip when I initially paid regret itStarbucks managers!!!! Is this ok? Your star ratings is mediocre.
Fantastic staff! store has a great vibe, Erika makes the best drinks! Come on by say hello and enjoy this amazing location!!!!
The cashier was the genuinely the nicest person EVER!
Atmosphere: 4
Food: 4
Service: 5
These guys do an excellent job ever time! They're always extremely friendly and helpful! I usually come in early in the morning and they never miss a beat. I host a monthly Planes and Coffee over at the airport down the road and they are always such a tremendous help with getting the coffee taken care of for my patrons!
Restaurantji Recommends
The employees are really nice and most the time remember your order.
Service: 5
never makes my drink right and it’s a very simple order
Every time I come in for my Trenta Water everyone gives great service.
The atmosphere is calm and always welcoming; making it a great place to work. It is particularly busy in the am but I love it's central location in north Novato making it an ideal spot to meet for the days activities ahead.
Atmosphere: 5
Food: 1
Service: 5
I don’t know how this Starbucks is rated so high. Every time I go my order takes forever even when I order ahead. I’ve seen other patrons have to remind the staff about their orders. It just seems very inefficiently run.