Basil Pizzeria

300 13th St, Oakland
(510) 238-8100

Recent Reviews

Kozo

I bought a piece of a sliced special pepperoni cheese pizza and the taste was just okay. One piece was enough and I paid only $6.00 plus $1.00 tip. The owner was nice even ONE PIECE order.

Atmosphere: 3

Food: 3

Service: 3

MUWAFAQ (#1)

Vegetarian options: The best ?

Atmosphere: 5

Food: 5

Service: 5

Daniel Sandoval

I moved 2 blocks away from this place a few months ago.  My buddy from the neighborhood insisted on giving me the rundown of every restaurant around.  He never mentioned this place even though it is so close.  Since then, I have discovered why.The place doesn't seem to stick to their advertised hours.  Ordering online proves to be challenging, and when you call, the phone sometimes just rings forever.  This is the reason why it took me so long to try the place at all.Their pizza is pretty expensive, so when I finally tried the place, I got a calzone.  The flavor was way off and, while not terrible, I would never eat that again.Decided to give them a second chance last night.  I wasn't very hungry, I just wanted a snack, so I phoned in an order for 2 of their appetizers (first time they ever answered).  When I ordered, I was told that my food would be ready in 10min.  I told him that was quicker than I thought it would be and that I would be a little longer.  15min later, I was a block away when I got a call from them basically asking why I wasn't there yet.  Seemed pretty unfriendly and slightly confrontational.  I have NEVER had that happen to me before, and I order a lot of takeout.When I got there, I was rang up and then I noticed that I was charged a dollar more per item than the price listed on their website.  When I mentioned it, the person at the register tried to claim it was tax and then tried to fast-talk his way out of it.  They pointed to their in-house sign where the price was, indeed, $1 more than what was posted on the site.I was a little annoyed at this point because I had a feeling I was gonna regret coming here, just based on anticipated food quality, and now I was paying even more for something I felt was already overpriced.  I mentioned the false advertising on the website and that they should honor that price for me, as I was on the fence about patronizing them anyway.  They tried to reduce it down to convincing me that I could afford to pay the extra $2, implying that I was complaining because I didn't have the money.  Pretty insulting, as I promise you my bank account is fatter than any of theirs (run your business better and maybe you'll catch up).  Although they insisted on charging me the full amount, I was promised that they would give me a discount next time.  This was a sleazy move considering 1)He was trying to hook me into coming back after this terrible service, or 2)Assumed I would never come back again and by saying that, he would shut me up and have me on my way.  If it was the second, he is correct.  I left confused and slightly insulted.Story’s not over.  They put my food in a brown paper bag and I left.  A few steps out of the store, something stabbed me in the thumb.  I realized these people thought it was a great idea to stable the bag closed with massive, loose staples, and one of them penetrated my thumb about a quarter of an inch and hurt like hell.To top off this wonderful experience, the food sucked, as expected.With the high prices, low quality food, and combative customer service, I don't expect this place to be around too much longer.

Atmosphere: 1

Food: 1

Service: 1

Bill Gies

What is this? Look at the picture! Where are the toppings? We get one cherry tomato and a basil leaf per slice, and maybe 1/5 of the slice has some sauce?! This is offensive! It tasted microwaved, none of the cheese is browned, this is an atrocity. Just get Domino’s at this point, Basil’s can’t even improve on strip mall pizza.

Food: 1

Service: 3

Brett Snider

This place is a joke. Calabrian pizza was so covered in chili flakes and oil that it was inedible. Don't order from here.

Atmosphere: 1

Food: 1

Service: 1

squid slice

Got a vegan cheese pizza delivered. Crust was not bad but there was barely any sauce . Would give it another try and ask for extra sauce maybe .

Food: 3

Jasper Bernes

This place is under new management and tho it used to be good it’s terrible now. Some of the worst pizza I’ve ever head, inedible, foul-smelling, undercooked. They kept the sane menu but the pizzas they make don’t have the same ingredients.

Atmosphere: 1

Food: 1

Service: 1

Manuel Calzada

Website and the price board with Very wrong prices. False advertising and they don't care.

CaveHQ Studios

This place was so dis functional that not even the menu is written correctly. Food order was wrong and took an hour to make. Food was undercooked and it tasted horrible. Do not come

Atmosphere: 1

Food: 1

Service: 1

Darrell Strand

It seems to be a small ma & pa pizza shop, small lobby with a couple of tables. Their pizza was amazing. We ordered one of their listed pizzas & added a few extra meat topping. You can go wrong with their pizza, very tasty. Next time I am in Oakland, California, I will be ordering 2 pizzas, one to eat & one to take with me home.Kid-friendliness: Very friendly with the kids.Wheelchair accessibility: They are on the corner where there are wheelchair ramps on the curb side, just wheeling into the shop

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Margherita Pizza

Kiara Topete

I literally have never had such good pizza and wings. My friends came here after a day party and we have been itching to go back it was too fire

Atmosphere: 5

Food: 5

Service: 5

Ivy Hume

I was expecting a New York style slice but got something that tasted like it had been sitting out all day and was just heated up, super stale tasting, and twice the price of what I’d find back east :( otherwise I love the idea and style of the establishment I just wish the pizza was

Atmosphere: 3

Food: 2

Service: 5

J J

This is like actual pizza that I grew up on in New York,Nice menu, nice people

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza by the Slice

Zak Reaves

Best pizza in Oakland. I would say the same of Hi-Life before it closed down but Basil's listing on GrubHub disappeared and their website has been down for a week so I suspect the worst. What do you expect when no one wants to go outside without a mask STILL in July of 2023?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Wings with Buffalo or BBQ Sauce

Jake Rose

Best thin pizza in town. They are closed on Sunday and Tuesday, Tuesday ah who cares but Sunday such a bummer two times we were craving their pizza and ugh it's Sunday. Never over sauced good and stringy cheese., crisp thin crust. Love this place.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Pizza by the Slice

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