Good tasting food. Nice priced deals. Mobile app very confusing to use to access deals and specials
Atmosphere: 5
Food: 5
Service: 5
Miranda Haro
My mom was a customer at this location on the 3/26 at 2:49pm. She was at the drive thru and while they were ringing her up she noticed the man sliding her card somewhere else. Later that day she noticed an extra $15 charge to her card. We have tried calling this location but the phone hangs up and the calls don't go through. Next step we will be going into the location to get some answers but we wanted to let people know to watch out for their cards at this drive thru.
Atmosphere: 1
Food: 1
Service: 1
Kobby Agyeman
I mostly get the French Toast and sometimes fries. The staff are super nice. Service is fast, so I will keep going back.Parking: It's a shopping area parking. Plenty of parking space.
ROB NYSEWANDER
Amazing fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Angus Burger
J Huntter
Good food staff seems Angry no smiles.
Atmosphere: 4
Food: 4
Service: 3
SNEAKY DESTRO
The best customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Mari Gomez
The gentleman greeted us, was extremely polite, very pleasant, took our order and another gentleman brought it to our table. Food was delicious. Service was on point! Thank you. Oh and very clean restaurant including the bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angus Burger
Cheryl C
In the past, I have always felt Carl's Jr was a fast food place that was reliable and the order was always right. Not anymore. The last few times (including today) that I have gone there, they have messed something up. Their food is too expensive to not get it right. I probably won't be going there again.
TS Byrd
After being made to wait in the parking lot for 5 minutes for my French toast sticks... I arrive at work to find NO syrup. Thanks for the dry breakfast?
Atmosphere: 1
Food: 3
Service: 1
Gayle Lacy
We buy lits of Carl Jr food. For a quick lunch we buy their 3.99 California Classic burgers. Double meat and all the fixings. Good value. Big Carl is great if your hungry. We just feel the burger patti is much better then McDonalds.
They made my order incorrectly after I ordered and paid cash thru drive thru. I drive for a living and cannot keep food in my car that smells overpowering. I called 5 times and no one answered, nor could I leave a message. I went back 4 hours later to explain this and that I had to get a sandwich somewhere else because I was really hungry and needed to eat but I couldn't eat what they prepared.As the shift leader was refunding my money. Another shift leader walked up on him and corrected him in front of me, the customer, showed his anger and frustration towards the shift leader that was refunding my money, and then turned his frustration towards me. I attempted to explain further all that unprofessional man did was shake his head, give me a dirty look, and walk away.He had no response to the fact that I attempted to call and tried to show him on my phone. He wouldn't even hear it.I was actually going back to that location as this is the 1st time this has happened, and I really dislike mayonnaise. It makes me nauseous. That's why I couldn't even consider the food for any meal ....I suppose this was a sign that I need to go somewhere else.... which at first impression I didn't feel that way. ....Until the other shift leader, Mgr showed how u professional, rude and curt he could be and so much to the point that he reacted the way he did......I really liked that Carl's jr.... until nowPlease note that everyone else gets 5 stars and the shift leader that reprimanded the first shift leader in front of me should receive negative stars....I hope his bad day gets better
Atmosphere: 4
Food: 2
Service: 4
Shaun
They have HOUSE DRESSING dipping cups at this location!!!Bacon Swiss Chicken sandwich was HOT and fresh, waffle fries were hot and fresh too and were fried in CLEAN OIL!Customer service & cleanliness were spot on at 2pm on a Sunday. Well done to the staff here. Keep up the hard work!
Recommended dishes: Crisscut Fries
Shaun Mangal
They have HOUSE DRESSING dipping cups at this location!!!Bacon Swiss Chicken sandwich was HOT and fresh, waffle fries were hot and fresh too and were fried in CLEAN OIL!Customer service & cleanliness were spot on at 2pm on a Sunday. Well done to the staff here. Keep up the hard work!
Jacqueline Martinez
This location can never correctly complete my order. Once I came in and they missed 1 soda and two fries from my 6 combo meals ordered. When I realized I called to let them know I was coming back mid conversation they hung up on me and acted bothered when I arrived. Today I went in and ordered four combos my receipt was correct so how did they still mess up my meal when it’s correctly up on the screens. I overheard the employees tell each other just cheese and I thought they were talking about a drive through order not realizing it was mine. How are they relying on each others words instead of checking the screens to make sure it’s correct. If the employee had looked at the screen they wouldn’t have messed up my order this time. Yet I asked for two california classic combos and they made one completely plain and one with the ingredients we asked to take off. Do they not check the screens to make sure it’s correct. Absolutely hate this location they can never get anything right it’s as if they don’t get properly trained to do the job. Imaging they barely have workers and are rarely busy they could do they’re job correctly for once.
Enrico
Hadn't been there in a while. Ordered the California Classic Double combo with onion rings. The burger literally had one bite-sized slice of tomato and a few grilled onion pieces. Patties were flat, dry, and over charred. Onion rings were soft and fell apart.The drive-through server acted like she was being bothered to take the order.
Good tasting food. Nice priced deals. Mobile app very confusing to use to access deals and specials
Atmosphere: 5
Food: 5
Service: 5
My mom was a customer at this location on the 3/26 at 2:49pm. She was at the drive thru and while they were ringing her up she noticed the man sliding her card somewhere else. Later that day she noticed an extra $15 charge to her card. We have tried calling this location but the phone hangs up and the calls don't go through. Next step we will be going into the location to get some answers but we wanted to let people know to watch out for their cards at this drive thru.
Atmosphere: 1
Food: 1
Service: 1
I mostly get the French Toast and sometimes fries. The staff are super nice. Service is fast, so I will keep going back.Parking: It's a shopping area parking. Plenty of parking space.
Amazing fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Angus Burger
Good food staff seems Angry no smiles.
Atmosphere: 4
Food: 4
Service: 3
The best customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
The gentleman greeted us, was extremely polite, very pleasant, took our order and another gentleman brought it to our table. Food was delicious. Service was on point! Thank you. Oh and very clean restaurant including the bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angus Burger
In the past, I have always felt Carl's Jr was a fast food place that was reliable and the order was always right. Not anymore. The last few times (including today) that I have gone there, they have messed something up. Their food is too expensive to not get it right. I probably won't be going there again.
After being made to wait in the parking lot for 5 minutes for my French toast sticks... I arrive at work to find NO syrup. Thanks for the dry breakfast?
Atmosphere: 1
Food: 3
Service: 1
We buy lits of Carl Jr food. For a quick lunch we buy their 3.99 California Classic burgers. Double meat and all the fixings. Good value. Big Carl is great if your hungry. We just feel the burger patti is much better then McDonalds.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Angus Burger
Restaurantji Recommends
They made my order incorrectly after I ordered and paid cash thru drive thru. I drive for a living and cannot keep food in my car that smells overpowering. I called 5 times and no one answered, nor could I leave a message. I went back 4 hours later to explain this and that I had to get a sandwich somewhere else because I was really hungry and needed to eat but I couldn't eat what they prepared.As the shift leader was refunding my money. Another shift leader walked up on him and corrected him in front of me, the customer, showed his anger and frustration towards the shift leader that was refunding my money, and then turned his frustration towards me. I attempted to explain further all that unprofessional man did was shake his head, give me a dirty look, and walk away.He had no response to the fact that I attempted to call and tried to show him on my phone. He wouldn't even hear it.I was actually going back to that location as this is the 1st time this has happened, and I really dislike mayonnaise. It makes me nauseous. That's why I couldn't even consider the food for any meal ....I suppose this was a sign that I need to go somewhere else.... which at first impression I didn't feel that way. ....Until the other shift leader, Mgr showed how u professional, rude and curt he could be and so much to the point that he reacted the way he did......I really liked that Carl's jr.... until nowPlease note that everyone else gets 5 stars and the shift leader that reprimanded the first shift leader in front of me should receive negative stars....I hope his bad day gets better
Atmosphere: 4
Food: 2
Service: 4
They have HOUSE DRESSING dipping cups at this location!!!Bacon Swiss Chicken sandwich was HOT and fresh, waffle fries were hot and fresh too and were fried in CLEAN OIL!Customer service & cleanliness were spot on at 2pm on a Sunday. Well done to the staff here. Keep up the hard work!
Recommended dishes: Crisscut Fries
They have HOUSE DRESSING dipping cups at this location!!!Bacon Swiss Chicken sandwich was HOT and fresh, waffle fries were hot and fresh too and were fried in CLEAN OIL!Customer service & cleanliness were spot on at 2pm on a Sunday. Well done to the staff here. Keep up the hard work!
This location can never correctly complete my order. Once I came in and they missed 1 soda and two fries from my 6 combo meals ordered. When I realized I called to let them know I was coming back mid conversation they hung up on me and acted bothered when I arrived. Today I went in and ordered four combos my receipt was correct so how did they still mess up my meal when it’s correctly up on the screens. I overheard the employees tell each other just cheese and I thought they were talking about a drive through order not realizing it was mine. How are they relying on each others words instead of checking the screens to make sure it’s correct. If the employee had looked at the screen they wouldn’t have messed up my order this time. Yet I asked for two california classic combos and they made one completely plain and one with the ingredients we asked to take off. Do they not check the screens to make sure it’s correct. Absolutely hate this location they can never get anything right it’s as if they don’t get properly trained to do the job. Imaging they barely have workers and are rarely busy they could do they’re job correctly for once.
Hadn't been there in a while. Ordered the California Classic Double combo with onion rings. The burger literally had one bite-sized slice of tomato and a few grilled onion pieces. Patties were flat, dry, and over charred. Onion rings were soft and fell apart.The drive-through server acted like she was being bothered to take the order.
Food: 1
Service: 2