This is a tough one, because the tea is high quality and really nice, and I would have been a lifelong fan. But after drinking their tea for almost 3 years, their service will keep that from happening. I subscribed for tea refills, was charged on 4/23 and when I inquired 4/30 about when it would ship, I was told the tea was discontinued and out of stock. I replied I thought it was a bad business practice to make me have to reach out to them over a week after charging me, to learn this and get a refund. And they did refund me, but I got an excuse in response instead in of an apology. For a company that is supposed to be about ethical practices and spiritual health, the customer service did not represent the ethos they advertise.
Robert Carr
Amazing teas
Dawn Ferreira
I just got Blue Butterfly Tea Solstice Moon. It wasn't at all what I thought it was, it didn't brew blue, it was flavorless. I tried brewing it at different temperatures. Very disappointed, I love so many of your team I have Bohemian breakfast, Lucid Dreams.Child's Pose Crown Chakra and I love them all, and they all have beautiful flavoring.But this one was nothing
Erin W.
Absolutely adore this shop; it's one of my go-tos in the area, especially for unique blends. You can tell a lot of thought goes into selecting their product all the way down to the details of the packaging. The ladies behind the counter are always sweet and welcoming; I have yet to meet the owner, but someday I hope to! I'd love to meet the mastermind behind this gem! Prices reflect the quality of tea you get too, so don't expect to be paying pennies if you want a top notch product. Tons of cute tea time paraphernalia to choose from as well. If you are in the area of Ojai, or even Ventura or Santa Barbara, make sure to stop by and get your fix :)
Cathy Allen
I received a box which was missing the tea I had ordered but had a tea I didn't order. I read some of the reviews and was concerned it would not be rectified. I sent an email and I received a response from Lindsey in less than 10 minutes. She apologized and said she had created a new order. It has been less than a week, my missing tea arrived today. I offered to pay for the tea I received and was told to keep it as a thank you.The customer service is amazing. I can't say enough about the tea, the quality and flavor is exquisite. I am a huge fan.
Robert N.
Made our regular trek to Ojai for more tea. Great place. Can not rate them higher. Aost to many options to choose from.
Michael Boylan
These teas are amazing! I can't drink any other teas now they just don't compare. Life long magic hour customer
Paula White
This is by far the best London earl gray tea ☕️ I have ever drank in my natural born life! Thank you! ? ???
Shawnene Weeks
Magic Hour Ceremonial Teas are delightful!I am especially fond of the herbal blends.They have a soothing and balanced taste.And the potential health benefits truly make the teas a magical-drinking experience.My nightly tea-rituals are a non-negotiable thanks to the beautiful teas I receive each month as a monthly-subscriber.I’m currently sipping and enjoying ‘Hibiscus Holiday’. I highly recommend it!
Bunni White
Magic Hour teas have become fixed part of my day. I have enjoyed each one I have tried so far. For Mornings; The Matcha, Bohemian Breakfast, Queen of the South/& Harvest, they are each wonderful! Now, for evenings, I Love "my sleepy time teas" the Topaz and the Child's Pose. And for anytime, hot or cold, you can't beat Ruby Moon it's wonderful taste, fragrance & color are simply pure joy.Thank you, Bunni
I was waiting until January 1st to start drinking the Bohemian Breakfast tea. Unfortunately, I had covid and everything was tasting bitter. I decided I was going to try it anyway and it was fantastic. The taste was really magical, just sweet enough and so flavorful. I absolutely recommend it. It was the only thing I had in a week that tasted great. I cannot wait to try the others!
Rogelio Leon
Toral order for this Magic tea $200 I don't notice a magic flavor just a little for the price!no very good
Tara Sgambellone
I love the vessels in comes in, the customer service is excellent. I've never had the opportunity to explore such a rich variety. Up until now, I was not a Green Tea drinker , but found I love every one I've tried.. My initial dive into this richness was The Blue Pine Apple bubble tea ( still my fav). I've enjoyed them , hot & iced.. I'm definitely a consumer for life. This now being my only source of Tea... Thank YOU
humakb
Lovely tea strainer which will become an heirloom piece for generations
C
The store helped to resolve an issue very fairly which I appreciate.Thank you, as this gives me the confidence to order again.
This is a tough one, because the tea is high quality and really nice, and I would have been a lifelong fan. But after drinking their tea for almost 3 years, their service will keep that from happening. I subscribed for tea refills, was charged on 4/23 and when I inquired 4/30 about when it would ship, I was told the tea was discontinued and out of stock. I replied I thought it was a bad business practice to make me have to reach out to them over a week after charging me, to learn this and get a refund. And they did refund me, but I got an excuse in response instead in of an apology. For a company that is supposed to be about ethical practices and spiritual health, the customer service did not represent the ethos they advertise.
Amazing teas
I just got Blue Butterfly Tea Solstice Moon. It wasn't at all what I thought it was, it didn't brew blue, it was flavorless. I tried brewing it at different temperatures. Very disappointed, I love so many of your team I have Bohemian breakfast, Lucid Dreams.Child's Pose Crown Chakra and I love them all, and they all have beautiful flavoring.But this one was nothing
Absolutely adore this shop; it's one of my go-tos in the area, especially for unique blends. You can tell a lot of thought goes into selecting their product all the way down to the details of the packaging. The ladies behind the counter are always sweet and welcoming; I have yet to meet the owner, but someday I hope to! I'd love to meet the mastermind behind this gem! Prices reflect the quality of tea you get too, so don't expect to be paying pennies if you want a top notch product. Tons of cute tea time paraphernalia to choose from as well. If you are in the area of Ojai, or even Ventura or Santa Barbara, make sure to stop by and get your fix :)
I received a box which was missing the tea I had ordered but had a tea I didn't order. I read some of the reviews and was concerned it would not be rectified. I sent an email and I received a response from Lindsey in less than 10 minutes. She apologized and said she had created a new order. It has been less than a week, my missing tea arrived today. I offered to pay for the tea I received and was told to keep it as a thank you.The customer service is amazing. I can't say enough about the tea, the quality and flavor is exquisite. I am a huge fan.
Made our regular trek to Ojai for more tea. Great place. Can not rate them higher. Aost to many options to choose from.
These teas are amazing! I can't drink any other teas now they just don't compare. Life long magic hour customer
This is by far the best London earl gray tea ☕️ I have ever drank in my natural born life! Thank you! ? ???
Magic Hour Ceremonial Teas are delightful!I am especially fond of the herbal blends.They have a soothing and balanced taste.And the potential health benefits truly make the teas a magical-drinking experience.My nightly tea-rituals are a non-negotiable thanks to the beautiful teas I receive each month as a monthly-subscriber.I’m currently sipping and enjoying ‘Hibiscus Holiday’. I highly recommend it!
Magic Hour teas have become fixed part of my day. I have enjoyed each one I have tried so far. For Mornings; The Matcha, Bohemian Breakfast, Queen of the South/& Harvest, they are each wonderful! Now, for evenings, I Love "my sleepy time teas" the Topaz and the Child's Pose. And for anytime, hot or cold, you can't beat Ruby Moon it's wonderful taste, fragrance & color are simply pure joy.Thank you, Bunni
Restaurantji Recommends
I was waiting until January 1st to start drinking the Bohemian Breakfast tea. Unfortunately, I had covid and everything was tasting bitter. I decided I was going to try it anyway and it was fantastic. The taste was really magical, just sweet enough and so flavorful. I absolutely recommend it. It was the only thing I had in a week that tasted great. I cannot wait to try the others!
Toral order for this Magic tea $200 I don't notice a magic flavor just a little for the price!no very good
I love the vessels in comes in, the customer service is excellent. I've never had the opportunity to explore such a rich variety. Up until now, I was not a Green Tea drinker , but found I love every one I've tried.. My initial dive into this richness was The Blue Pine Apple bubble tea ( still my fav). I've enjoyed them , hot & iced.. I'm definitely a consumer for life. This now being my only source of Tea... Thank YOU
Lovely tea strainer which will become an heirloom piece for generations
The store helped to resolve an issue very fairly which I appreciate.Thank you, as this gives me the confidence to order again.