Very clean .carnita tacos look nothing like the picture. Aguas were
Atmosphere: 5
Food: 3
Service: 3
Leo Najera
Ordered a classic burrito and Tacos, one of the tacos had neck
Atmosphere: 5
Food: 3
Service: 4
Roger. Ranger
On Ontario blvd aggressive old man blocking my way Cross st Cucamonga Ave that is kidnapped or emboscade..becarefull if you
Atmosphere: 5
Food: 5
Service: 5
Brandon V.
Amazing service thank you Dinora all the time when I come you are very friendly thank you
Donna G.
Aside from always being out of things, tortillas are always raw & broken. Plan to warm them up at home if you order takeout. Also, expect attitude from employees.
Sonia Herrera
Love the chicken but I really enjoy the specials discounts. We really need that food is high
Atmosphere: 5
Food: 5
Service: 5
Stephanie C.
So disappointed. Unhelpful service, forgot my drink and the wings had feathers on it. Super unappealing
Brenda Willis
The spices and seasoning on the chicken used to taste REALLY good but now it just tastes like unseasoned baked chicken....may stop coming or at least getting the chicken...no taste AT ALL!!
Food: 3
Shelby K.
Cashier didn't place the correct order. When we brought it to his attention he said he would fix it but can't give a refund because he doesn't know how. A man grabbed our food at the counter when it was ready and looked/touched all of it. When we got up there we asked for a new order, not touched by someone and they said no.
Trip McNeely
This has got to be the worst El Pollo Loco, cruddy service and they barely put any chicken in your burritos and sometimes the food is cold. I write to the website every time I get bad food, seems like they don’t care to fix this location, what a shame.
The chicken avocado burrito is mid I had a huge chunk of rice in one spot. The left side was warm. The right was cold. then at the mid to end I had beans. It would of been nice to have a burrito that had ALL ingredients spread evenly with each bite.
Rocio De La Hoya
Ordered poblano Chile quesadilla and the chicken soup. ThevSoup had no flavor. Glad I took it home I enhanced the flavors myself. The quesadilla was good.
Atmosphere: 5
Food: 3
Service: 5
Edward Rod
Soda Machine didn't work all the soda was grossly watered down and there was no ice. I notified an employee that all the soda was watered down and she already knew it was thankfully she gave us soda & ice from the drive thru area but the guy who gave us our cups didn't mention anything about it. Also waited 20 minutes for food only for the food to be missing the sauce it comes with. Terrible experience.
Atmosphere: 1
Food: 5
Service: 1
Joanna Cabrera
The service here is really bad but I return because the food is okay. But today I bought a large chicken tortilla soup . When I got home I noticed there was no chicken in it maybe they forgot to add it. I will never buy a soup from here again . I recorded it but I can't upload , What a waste of money.
Atmosphere: 1
Food: 2
Service: 1
Armando P.
This pollo loco is really close by my house , however I hate coming here because they take a long time to give you your food.
Very clean .carnita tacos look nothing like the picture. Aguas were
Atmosphere: 5
Food: 3
Service: 3
Ordered a classic burrito and Tacos, one of the tacos had neck
Atmosphere: 5
Food: 3
Service: 4
On Ontario blvd aggressive old man blocking my way Cross st Cucamonga Ave that is kidnapped or emboscade..becarefull if you
Atmosphere: 5
Food: 5
Service: 5
Amazing service thank you Dinora all the time when I come you are very friendly thank you
Aside from always being out of things, tortillas are always raw & broken. Plan to warm them up at home if you order takeout. Also, expect attitude from employees.
Love the chicken but I really enjoy the specials discounts. We really need that food is high
Atmosphere: 5
Food: 5
Service: 5
So disappointed. Unhelpful service, forgot my drink and the wings had feathers on it. Super unappealing
The spices and seasoning on the chicken used to taste REALLY good but now it just tastes like unseasoned baked chicken....may stop coming or at least getting the chicken...no taste AT ALL!!
Food: 3
Cashier didn't place the correct order. When we brought it to his attention he said he would fix it but can't give a refund because he doesn't know how. A man grabbed our food at the counter when it was ready and looked/touched all of it. When we got up there we asked for a new order, not touched by someone and they said no.
This has got to be the worst El Pollo Loco, cruddy service and they barely put any chicken in your burritos and sometimes the food is cold. I write to the website every time I get bad food, seems like they don’t care to fix this location, what a shame.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
The chicken avocado burrito is mid I had a huge chunk of rice in one spot. The left side was warm. The right was cold. then at the mid to end I had beans. It would of been nice to have a burrito that had ALL ingredients spread evenly with each bite.
Ordered poblano Chile quesadilla and the chicken soup. ThevSoup had no flavor. Glad I took it home I enhanced the flavors myself. The quesadilla was good.
Atmosphere: 5
Food: 3
Service: 5
Soda Machine didn't work all the soda was grossly watered down and there was no ice. I notified an employee that all the soda was watered down and she already knew it was thankfully she gave us soda & ice from the drive thru area but the guy who gave us our cups didn't mention anything about it. Also waited 20 minutes for food only for the food to be missing the sauce it comes with. Terrible experience.
Atmosphere: 1
Food: 5
Service: 1
The service here is really bad but I return because the food is okay. But today I bought a large chicken tortilla soup . When I got home I noticed there was no chicken in it maybe they forgot to add it. I will never buy a soup from here again . I recorded it but I can't upload , What a waste of money.
Atmosphere: 1
Food: 2
Service: 1
This pollo loco is really close by my house , however I hate coming here because they take a long time to give you your food.