Service is so terrible with the new ownership and crew. My office and I use to visit this location 3 times a week with the old crew Kevin, Rubi and Nicole and the customer service and food was a thousand times better. They need to bring the old crew back. I don't see this location surviving in its current state.
Tristan Dam
Used to go here all the time, but as of recently the bowls are not good anymore, really dry meat.
Atmosphere: 2
Food: 1
Service: 2
Maher Zaher
My favorite, go-to
Atmosphere: 5
Food: 5
Service: 5
Joclyn G
I used to love this flame broiler. Food was excellent. Rubi and Nicole always gave excellent customer service!! I went in today ordered 6 bowls. I saw the cook mess up one of my bowls and scoop out the beef with his bare hand. He than added chicken and left it on the side.. I received my order correct but than went and ordered another bowl. The cashier grabbed the old bowl they left on the side(sat there for 10/15mins) added onions and tried to give it to me. I of course asked him to make me a fresh one which he did. Its just upsetting because before I never had an issue when ordering.
Service: 1
Cody Donaldson
Their meat is always moist and add some of their hot sauce and magic sauce... pure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Half & Half, Regular Angus Beef Bowl
Rubi Moreno
Wish to give it a zero stars but the food doesn’t taste the same as before it’s really
Atmosphere: 1
Food: 1
Service: 1
Bhoc aex
It’s not the same, they changed
Atmosphere: 2
Food: 2
Service: 2
Miguel Gonzalez (Angel)
Food was fast and delicious, I was so hungry. Lovely great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
farzad jamalzadeh
Bad experience with the lady manager here after 3 years of being a loyal
The people who worked here were sooo nice. Packed my bowl hella and gave good suggestions. 10/10 best flame broiler IVE been to
mo kom
I used to be a regular customer at Flame Boiler Restaurant for two years, frequenting most of their locations in Orange County. However, the East Chapman location was my favorite, and I visited it three to four times a week. Being a neighbor, I would also bring my guests there. As someone conscious about my health, I always ordered a cup of water to drink, and I did the same on that particular day.Unfortunately, while trying to refill my cup with water, I got caught up in a conversation with a fellow customer who recognized me. I was excitedly answering his questions when I accidentally filled my cup with vitamin carbonated water. The lady who was both the cook and manager approached me and pointed out that I hadn't paid for the carbonated water. She asked me to change it.Feeling embarrassed, I quickly handed her a $2 bill to cover the cost and decided that I would not be returning to any of their locations in the future. It was a disappointing experience that left a negative impression on me.
Benja Minh
It's our go to. Ruby and the crew treat us great. They make it a pleasure to dine there.
Atmosphere: 5
Food: 5
Service: 5
Imma M.
Been coming here for a lot of years. Haven't been here for a while. Decided we were in the mood for it the other day.Something has changed in the 6-8 months since we were last there. We both ordered a Half/Half Bowl. The chicken was quite rubbery. Several pieces in my bowl were what I would call inedible due to containing a lot of the stuff you get at the end of a wing or leg. The beef wasn't any better. Not very tender. The flavor was lacking. Everything seemed so much more prepepared and not fresh like it used to be. This was lunch time, so it wasn't like this stuff had been sitting around all day long.The prices have also gone sky high. Used to seem like a deal. Now you get much less for your $. Considering how much it costs, I was definately disappointed.Not sure I'll be back.
Santiago G.
I've never had a better food experience i've gone to in n out and other local restaurants around the area. nothing tops this flame broiler the employees are top class. nicole,kevin and the new girl are so sweet i highly recommend coming to this flame broiler and this flame only
Service is so terrible with the new ownership and crew. My office and I use to visit this location 3 times a week with the old crew Kevin, Rubi and Nicole and the customer service and food was a thousand times better. They need to bring the old crew back. I don't see this location surviving in its current state.
Used to go here all the time, but as of recently the bowls are not good anymore, really dry meat.
Atmosphere: 2
Food: 1
Service: 2
My favorite, go-to
Atmosphere: 5
Food: 5
Service: 5
I used to love this flame broiler. Food was excellent. Rubi and Nicole always gave excellent customer service!! I went in today ordered 6 bowls. I saw the cook mess up one of my bowls and scoop out the beef with his bare hand. He than added chicken and left it on the side.. I received my order correct but than went and ordered another bowl. The cashier grabbed the old bowl they left on the side(sat there for 10/15mins) added onions and tried to give it to me. I of course asked him to make me a fresh one which he did. Its just upsetting because before I never had an issue when ordering.
Service: 1
Their meat is always moist and add some of their hot sauce and magic sauce... pure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Half & Half, Regular Angus Beef Bowl
Wish to give it a zero stars but the food doesn’t taste the same as before it’s really
Atmosphere: 1
Food: 1
Service: 1
It’s not the same, they changed
Atmosphere: 2
Food: 2
Service: 2
Food was fast and delicious, I was so hungry. Lovely great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Bad experience with the lady manager here after 3 years of being a loyal
Kind of pricey for such a small bowl but it was
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The people who worked here were sooo nice. Packed my bowl hella and gave good suggestions. 10/10 best flame broiler IVE been to
I used to be a regular customer at Flame Boiler Restaurant for two years, frequenting most of their locations in Orange County. However, the East Chapman location was my favorite, and I visited it three to four times a week. Being a neighbor, I would also bring my guests there. As someone conscious about my health, I always ordered a cup of water to drink, and I did the same on that particular day.Unfortunately, while trying to refill my cup with water, I got caught up in a conversation with a fellow customer who recognized me. I was excitedly answering his questions when I accidentally filled my cup with vitamin carbonated water. The lady who was both the cook and manager approached me and pointed out that I hadn't paid for the carbonated water. She asked me to change it.Feeling embarrassed, I quickly handed her a $2 bill to cover the cost and decided that I would not be returning to any of their locations in the future. It was a disappointing experience that left a negative impression on me.
It's our go to. Ruby and the crew treat us great. They make it a pleasure to dine there.
Atmosphere: 5
Food: 5
Service: 5
Been coming here for a lot of years. Haven't been here for a while. Decided we were in the mood for it the other day.Something has changed in the 6-8 months since we were last there. We both ordered a Half/Half Bowl. The chicken was quite rubbery. Several pieces in my bowl were what I would call inedible due to containing a lot of the stuff you get at the end of a wing or leg. The beef wasn't any better. Not very tender. The flavor was lacking. Everything seemed so much more prepepared and not fresh like it used to be. This was lunch time, so it wasn't like this stuff had been sitting around all day long.The prices have also gone sky high. Used to seem like a deal. Now you get much less for your $. Considering how much it costs, I was definately disappointed.Not sure I'll be back.
I've never had a better food experience i've gone to in n out and other local restaurants around the area. nothing tops this flame broiler the employees are top class. nicole,kevin and the new girl are so sweet i highly recommend coming to this flame broiler and this flame only