Sandwich was good but they charged $0.60 per triangle of extra cheese without first saying they charge per triangle for extra instead of the posted amount per 6-inch or footlong sandwhich. They would not correct and argued they were right and I was wrong regardless of what was posted.
Atmosphere: 2
Food: 5
Service: 1
tellmywifiloveher
Krystal.She's why all five gold stars.Because when she told us y'all don't have pastrami anymore...I mean, that hurt, Subway, I was fixing to call the cops when she recommended the roast beef instead. Almost like she knew me or something because THAT was a good call! So, even with my gf complaining not enough meat, Krystal politely, professionally and promptly built, what turned out to be, even for gf, our two really good sandwiches.You should thank her really good for the really good save.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar
Sarah Ahrens
I ordered 3 sandwiches. All 3 were not made correctly. Wrong bread and wrong topping stuff we never asked for and wouldn't eat. The receipt was correct so why couldn't the sandwiches be made correctly. I usually order from here alot now I'm rethinking about ever coming
Atmosphere: 1
Food: 1
Service: 1
Thai Yang
Customer services here is way better then the one on Oro Dam Blvd. the sandwiches was good.
Rick P.
Subway has gone downhill.Service is amazing but this is with their changes.Recently they have discontinued Swiss cheese, mozzarella cheese, and sourdough bread. NOW they stopped carrying plain cheetos.Seems like all that was good is now discontinued. Looks like I will be searching for a new place to eat.
Gold5Actual
Whoever manages this place should be mopping the floors. These little girls working here are a joke. Literally felt like I was watching a cartoon while my wife tried to order a sandwich. I just can't believe how rude the employees are without care. They were so clueless we left hungry. Maybe if they had a video game making sandwiches these half wits could get it right....that's a big maybe. Go anywhere else to actually enjoy your lunch
Kara Taylor
Vegetarian - I go for the salads. Sat at tables. So glad I looked in my salad! Little brown bugs crawling all over. Took it back and said I wanted a refund not another salad. Guess she had to call owner. 10 minutes + later a very nice lady brought my refund.
Mandy
Ordered a califresh turkey sandwich (for an arm and a leg) literally almost 12$... The sandwich claims to come with avocado.... Although none came on mine. Unfortunate.....and disappointing. Seriously "sandwich artists" learn your sandwiches and please listen to your customers. Too tired to go back for the avocado to put it on myself. ???
Crystal C.
After an entire day of errands in Chico I forced myself to finish my day up to do much needed grocery shopping at the Oroville Walmart on my way home. After spending close to $300 I literally felt like I was going to pass out & certainly wasn't in the mood to go home unload groceries and cook dinner. So I decided to grab a sandwich at subway and sit down so I could rest for a bit. I saw from a distance an employee cleaning the food area and it seemed like she was closing up. So I asked her are you closing and she said no we're still open. So I proceeded to to go up to the counter and she wasn't too friendly. I couldn't really read her at the time. I ordered a cold cut combo which comes with 3 kinds of meat but she only put one. I just let it slide. I placed 2 orders & it was obvious she couldn't get the order done & over with. There was no smile, no friendliness about her in any way. I realized once she gave me my order the reason for her attitude. She was trying to close up early and I f***** it up. I was not happy with my experience and won't be stopping by there again. I'm not sure what her name was. But it was on Monday September 13th just before 9:00. I didn't like her attitude. The sandwich was disgusting. And the floors were so filthy dirty that my shoes were sticking too it. It looked like it hadn't been mopped in a week. If I could rate it a zero I would
Scott
Whoever manages this place should be mopping the floors. These little girls working here are a joke. Literally felt like I was watching a cartoon while my wife tried to order a sandwich. I just can't believe how rude the employees are without care. They were so clueless we left hungry. Maybe if they had a video game making sandwiches these half wits could get it right....that's a big maybe. Go anywhere else to actually enjoy your lunch
First time coming to this subway and it was the best one I’ve ever been to by far. The staff was super friendly and nice and even gave me a tip to save money on my sub in the future definitely will be coming back!
Catrina Valesano
Came and ordered two sandwiches a bag of chia and a drink to go. Got home to find only one sandwich. When I went back and asked them to make another sandwich they told me I needed to get in the line which by now was so long it extended into Walmart. I told them I shouldn’t have to re wait in line. They issued me a refund I did not ask for, made me get in line, order a new sandwich and pay for it when I got to the cashier. From my experience in customer service I expected they would remake the sandwich without making me wait 20 mins in line, possibly offer something for the my inconvenience of having to go back after getting home. But they did not show any care about their mistake or the inconvenience. I will likely not be going back any time soon. Had I been rude, loud or make a scene I know they would have done everything they could to get me out of their store as fast as possible but polite patient people apparently do not get treated as well.
Shelly Cooper
Took my son here to eat. I paid almost 30 dollars for our meals we order medium. We made our drinks and they were out of lids so I ask for a different size cup she told me if I give you a bigger cup I will have to charge you for the difference and I said give me the small one she said I still have to charge you. Really not my fault you didn't have lids . That was sure poor customer service she should have made it right.
Dre P.
I like this store too, definitely my second option as far as subways in this town. They get it done fast and are very friendly the manager was super helpful and did an awesome job
John Reece
Want a dry sandwich with very little on it? Want employees who complain while making sandwiches or talk rudely to you or about other employees? Want ugly glares because you ask for mayonnaise? This is the one!!!! Staff was rude, sandwich barely had anything on it, according to the employee the manager keeps raising the price for bread sandwiches!! $12 for a foot long, no thank you I’ll go to raleys or Walmart
Sandwich was good but they charged $0.60 per triangle of extra cheese without first saying they charge per triangle for extra instead of the posted amount per 6-inch or footlong sandwhich. They would not correct and argued they were right and I was wrong regardless of what was posted.
Atmosphere: 2
Food: 5
Service: 1
Krystal.She's why all five gold stars.Because when she told us y'all don't have pastrami anymore...I mean, that hurt, Subway, I was fixing to call the cops when she recommended the roast beef instead. Almost like she knew me or something because THAT was a good call! So, even with my gf complaining not enough meat, Krystal politely, professionally and promptly built, what turned out to be, even for gf, our two really good sandwiches.You should thank her really good for the really good save.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar
I ordered 3 sandwiches. All 3 were not made correctly. Wrong bread and wrong topping stuff we never asked for and wouldn't eat. The receipt was correct so why couldn't the sandwiches be made correctly. I usually order from here alot now I'm rethinking about ever coming
Atmosphere: 1
Food: 1
Service: 1
Customer services here is way better then the one on Oro Dam Blvd. the sandwiches was good.
Subway has gone downhill.Service is amazing but this is with their changes.Recently they have discontinued Swiss cheese, mozzarella cheese, and sourdough bread. NOW they stopped carrying plain cheetos.Seems like all that was good is now discontinued. Looks like I will be searching for a new place to eat.
Whoever manages this place should be mopping the floors. These little girls working here are a joke. Literally felt like I was watching a cartoon while my wife tried to order a sandwich. I just can't believe how rude the employees are without care. They were so clueless we left hungry. Maybe if they had a video game making sandwiches these half wits could get it right....that's a big maybe. Go anywhere else to actually enjoy your lunch
Vegetarian - I go for the salads. Sat at tables. So glad I looked in my salad! Little brown bugs crawling all over. Took it back and said I wanted a refund not another salad. Guess she had to call owner. 10 minutes + later a very nice lady brought my refund.
Ordered a califresh turkey sandwich (for an arm and a leg) literally almost 12$... The sandwich claims to come with avocado.... Although none came on mine. Unfortunate.....and disappointing. Seriously "sandwich artists" learn your sandwiches and please listen to your customers. Too tired to go back for the avocado to put it on myself. ???
After an entire day of errands in Chico I forced myself to finish my day up to do much needed grocery shopping at the Oroville Walmart on my way home. After spending close to $300 I literally felt like I was going to pass out & certainly wasn't in the mood to go home unload groceries and cook dinner. So I decided to grab a sandwich at subway and sit down so I could rest for a bit. I saw from a distance an employee cleaning the food area and it seemed like she was closing up. So I asked her are you closing and she said no we're still open. So I proceeded to to go up to the counter and she wasn't too friendly. I couldn't really read her at the time. I ordered a cold cut combo which comes with 3 kinds of meat but she only put one. I just let it slide. I placed 2 orders & it was obvious she couldn't get the order done & over with. There was no smile, no friendliness about her in any way. I realized once she gave me my order the reason for her attitude. She was trying to close up early and I f***** it up. I was not happy with my experience and won't be stopping by there again. I'm not sure what her name was. But it was on Monday September 13th just before 9:00. I didn't like her attitude. The sandwich was disgusting. And the floors were so filthy dirty that my shoes were sticking too it. It looked like it hadn't been mopped in a week. If I could rate it a zero I would
Whoever manages this place should be mopping the floors. These little girls working here are a joke. Literally felt like I was watching a cartoon while my wife tried to order a sandwich. I just can't believe how rude the employees are without care. They were so clueless we left hungry. Maybe if they had a video game making sandwiches these half wits could get it right....that's a big maybe. Go anywhere else to actually enjoy your lunch
Restaurantji Recommends
First time coming to this subway and it was the best one I’ve ever been to by far. The staff was super friendly and nice and even gave me a tip to save money on my sub in the future definitely will be coming back!
Came and ordered two sandwiches a bag of chia and a drink to go. Got home to find only one sandwich. When I went back and asked them to make another sandwich they told me I needed to get in the line which by now was so long it extended into Walmart. I told them I shouldn’t have to re wait in line. They issued me a refund I did not ask for, made me get in line, order a new sandwich and pay for it when I got to the cashier. From my experience in customer service I expected they would remake the sandwich without making me wait 20 mins in line, possibly offer something for the my inconvenience of having to go back after getting home. But they did not show any care about their mistake or the inconvenience. I will likely not be going back any time soon. Had I been rude, loud or make a scene I know they would have done everything they could to get me out of their store as fast as possible but polite patient people apparently do not get treated as well.
Took my son here to eat. I paid almost 30 dollars for our meals we order medium. We made our drinks and they were out of lids so I ask for a different size cup she told me if I give you a bigger cup I will have to charge you for the difference and I said give me the small one she said I still have to charge you. Really not my fault you didn't have lids . That was sure poor customer service she should have made it right.
I like this store too, definitely my second option as far as subways in this town. They get it done fast and are very friendly the manager was super helpful and did an awesome job
Want a dry sandwich with very little on it? Want employees who complain while making sandwiches or talk rudely to you or about other employees? Want ugly glares because you ask for mayonnaise? This is the one!!!! Staff was rude, sandwich barely had anything on it, according to the employee the manager keeps raising the price for bread sandwiches!! $12 for a foot long, no thank you I’ll go to raleys or Walmart