Once again this store must go out of its way for all customers to ensure fair treatment of the afro Americans community and it's greatest assets US EE THE CITIZENS THAT THIS STORE NEEDS FOR BUSINES! today my friend and I visited the store restaurant on savers Rd in Oxnard California on April 16 2024 at four thirty pm we were graced with the young cashier of Mexican skin played the popular game of NO IM NOT TAKING YOUR ORDER while playing stupid? this kid had the disgusting audacity to have me redo my payment with my card and as soon sd i would turn my face he would cancel my order then claim the payment was electronically declined my purchase i tried twice on second time the card rrader displayrd that payment accepted then he claimed that it was declined it was the employee that denied me the meal i wanted to bring home for my grand son of 8yrs this little boy has the habit of doing this to us of afro design this has become habitual and i call it on the mngmnt at fault its not the fistt and for sure I'm certain not the last and with that I ask stressfully to have decent mature minded employees to give us dignity's way the opportunity to be exercised for all and not to your representatives preferred choice of skin color it gives the kfc image uglyness it cant fix but those in corporate will if necessary a lawyer that not in practice in this city of Oxnard will be my next choice to address this disgusting issue that is practiced by the chain of KFC RESTAURANT it has to stop. My name is Frank I'm 61yrs of age afro-latino human being and I'm fed up with all of it.
Rosita Ramos
Horrible customer service. Immediately as I placed my order there was a bad attitude and a tone used that I willingly reciprocated. Funny how my order was missing items. Coincidence. I don't think so. All bad.
Food: 1
Service: 1
Maricela Ramos Ramirez
The woman who helped me had a very ugly attitude
Emily Horlacher
If I could give 0 I would. Food was dry like it had been sitting around all day. Food was way too salty and gross. What a waste of $20!! Oh and $4 for a tiny thing of mashed potatoes? Seriously?
Atmosphere: 1
Food: 1
Service: 1
Marco B.
This kfc is the best tasting kfc in the 805 if im in the mood for it i come to this location even though i live closer to another. The service and staff are great and the establishment is clean! Thank you for maintaining this store to the standards all others should be at
Tiffany Myers
4th time. They never have crispy. Staff is very rude and forgot my sides. So this time I ask, is my coleslaw there. He says yes. So I open it in front of him and it's not there. How does a KFC, no matter what time of day never have crispy.
Food: 1
Service: 1
ernie Johnson
Outstanding ??
Food: 5
Service: 5
Joanna Patagan
Went to order food in person, building was closed even though it was open hours so we went to drive through. Lady who talked to us had a BIG attitude. After getting our food, which was supposed to have FOUR LARGE SIDES, we only got THREE. Asked for sauce, didn’t received any. Tried to call multiple times to solve this issue so we can go back and get the fries that WE WERE MISSING AND THAT WE PAID FOR - no one picked up. Pretty sure they knew it was because they effed us over. Won’t be going again. They all should really be trained more.
Service: 1
Kathryn Clark
Most horrid service ever at kfc. I asked about the happy hour meal that was posted on the window outside and was told she didn't know anything about it. I asked if I should go back outside to look at the poster or can she look it up and she looked down at the register but said nothing. After a minute I said, I assume I should go check outside and half way to the door she finally acknowledged me and said it only had 2 pieces of chicken and 1 side. I asked to order it but she didn't offer a choice of sides. I then asked if they still had the 8 piece $10 chicken box and was told it was $21. Knowing I just got it for $10 last week, I looked it up on the app and showed it to her. She said nothing to me but called over someone else who said that was an app special only and I had to order from the app, Service was horrid, I swear this gal was on something or she just had no people skills whats so ever!!0
Joanna P.
Went to order food in person, building was closed even though it was open hours so we went to drive through which wasn't a problem. The problem was that the lady who talked to us had a BIG attitude. After getting our food, which was supposed to have FOUR LARGE SIDES since we got the 16pc family meal, we only got THREE. Asked for sauce, didn't receive any. Tried to call multiple times to solve this issue so we can go back and get the fries that WE WERE MISSING AND THAT WE PAID FOR - no one picked up. Pretty sure they knew it was because they effed us over along w other customers who were probably also calling. Won't be going again. They all should really be trained more. Horrible service. I'd give 0/5 stars if I could. This says a lot because I don't even make yelp reviews.
It never fails, any time I decide to go get some chicken they fryer is down, they don't have any classic chicken, they don't have any of the spicy chicken sandwiches available. As far as the staff goes, they are always so clueless on what they have to offer. Never have been inside only drive by. Drove to the next spot several more miles away.
Leonardo Garcia
Food was ok. Poor service not professional. The worker was on the phone while I was being help, and not paying attention to what I was saying. Very rude and unprofessional.
Atmosphere: 3
Food: 4
Service: 2
Don Young
Overly priced on sides and the biscuits were burnt. This place has gone downhill so bad that I hadn't eaten KFC in a couple years and the mistake of going there reminded me of why. At least the service was good.
Atmosphere: 1
Food: 1
Service: 4
Bianca Elrington
I'm going to be direct and to the point.Lady from the drive thru threw my food on the counter, I guess not realizing I was right there leaning against the other side of the wall, so I saw her do it. The food was just thrown in the bag almost upside down. I asked for sauce, she seemed bothered when I asked what kind she had. Then bothered when I asked for Napkins and utensils....after I took everything out to rearrange it. The guy seemed bothered that I asked for ice....because the machine was broken. He literally rolled his eyes. Get home and the order is wrong. Nuggets were hard, and this is what my sandwich looks like. Next time I'll go the extra yards to Popeyes! No wonder this place is always deserted!
Atmosphere: 2
Food: 1
Service: 1
Marc Bury
Not too bad. Waited for fresh fries. Chicken nuggets were old and dry but spicy chicken sandwich was flavorful.
Once again this store must go out of its way for all customers to ensure fair treatment of the afro Americans community and it's greatest assets US EE THE CITIZENS THAT THIS STORE NEEDS FOR BUSINES! today my friend and I visited the store restaurant on savers Rd in Oxnard California on April 16 2024 at four thirty pm we were graced with the young cashier of Mexican skin played the popular game of NO IM NOT TAKING YOUR ORDER while playing stupid? this kid had the disgusting audacity to have me redo my payment with my card and as soon sd i would turn my face he would cancel my order then claim the payment was electronically declined my purchase i tried twice on second time the card rrader displayrd that payment accepted then he claimed that it was declined it was the employee that denied me the meal i wanted to bring home for my grand son of 8yrs this little boy has the habit of doing this to us of afro design this has become habitual and i call it on the mngmnt at fault its not the fistt and for sure I'm certain not the last and with that I ask stressfully to have decent mature minded employees to give us dignity's way the opportunity to be exercised for all and not to your representatives preferred choice of skin color it gives the kfc image uglyness it cant fix but those in corporate will if necessary a lawyer that not in practice in this city of Oxnard will be my next choice to address this disgusting issue that is practiced by the chain of KFC RESTAURANT it has to stop. My name is Frank I'm 61yrs of age afro-latino human being and I'm fed up with all of it.
Horrible customer service. Immediately as I placed my order there was a bad attitude and a tone used that I willingly reciprocated. Funny how my order was missing items. Coincidence. I don't think so. All bad.
Food: 1
Service: 1
The woman who helped me had a very ugly attitude
If I could give 0 I would. Food was dry like it had been sitting around all day. Food was way too salty and gross. What a waste of $20!! Oh and $4 for a tiny thing of mashed potatoes? Seriously?
Atmosphere: 1
Food: 1
Service: 1
This kfc is the best tasting kfc in the 805 if im in the mood for it i come to this location even though i live closer to another. The service and staff are great and the establishment is clean! Thank you for maintaining this store to the standards all others should be at
4th time. They never have crispy. Staff is very rude and forgot my sides. So this time I ask, is my coleslaw there. He says yes. So I open it in front of him and it's not there. How does a KFC, no matter what time of day never have crispy.
Food: 1
Service: 1
Outstanding ??
Food: 5
Service: 5
Went to order food in person, building was closed even though it was open hours so we went to drive through. Lady who talked to us had a BIG attitude. After getting our food, which was supposed to have FOUR LARGE SIDES, we only got THREE. Asked for sauce, didn’t received any. Tried to call multiple times to solve this issue so we can go back and get the fries that WE WERE MISSING AND THAT WE PAID FOR - no one picked up. Pretty sure they knew it was because they effed us over. Won’t be going again. They all should really be trained more.
Service: 1
Most horrid service ever at kfc. I asked about the happy hour meal that was posted on the window outside and was told she didn't know anything about it. I asked if I should go back outside to look at the poster or can she look it up and she looked down at the register but said nothing. After a minute I said, I assume I should go check outside and half way to the door she finally acknowledged me and said it only had 2 pieces of chicken and 1 side. I asked to order it but she didn't offer a choice of sides. I then asked if they still had the 8 piece $10 chicken box and was told it was $21. Knowing I just got it for $10 last week, I looked it up on the app and showed it to her. She said nothing to me but called over someone else who said that was an app special only and I had to order from the app, Service was horrid, I swear this gal was on something or she just had no people skills whats so ever!!0
Went to order food in person, building was closed even though it was open hours so we went to drive through which wasn't a problem. The problem was that the lady who talked to us had a BIG attitude. After getting our food, which was supposed to have FOUR LARGE SIDES since we got the 16pc family meal, we only got THREE. Asked for sauce, didn't receive any. Tried to call multiple times to solve this issue so we can go back and get the fries that WE WERE MISSING AND THAT WE PAID FOR - no one picked up. Pretty sure they knew it was because they effed us over along w other customers who were probably also calling. Won't be going again. They all should really be trained more. Horrible service. I'd give 0/5 stars if I could. This says a lot because I don't even make yelp reviews.
Restaurantji Recommends
It never fails, any time I decide to go get some chicken they fryer is down, they don't have any classic chicken, they don't have any of the spicy chicken sandwiches available. As far as the staff goes, they are always so clueless on what they have to offer. Never have been inside only drive by. Drove to the next spot several more miles away.
Food was ok. Poor service not professional. The worker was on the phone while I was being help, and not paying attention to what I was saying. Very rude and unprofessional.
Atmosphere: 3
Food: 4
Service: 2
Overly priced on sides and the biscuits were burnt. This place has gone downhill so bad that I hadn't eaten KFC in a couple years and the mistake of going there reminded me of why. At least the service was good.
Atmosphere: 1
Food: 1
Service: 4
I'm going to be direct and to the point.Lady from the drive thru threw my food on the counter, I guess not realizing I was right there leaning against the other side of the wall, so I saw her do it. The food was just thrown in the bag almost upside down. I asked for sauce, she seemed bothered when I asked what kind she had. Then bothered when I asked for Napkins and utensils....after I took everything out to rearrange it. The guy seemed bothered that I asked for ice....because the machine was broken. He literally rolled his eyes. Get home and the order is wrong. Nuggets were hard, and this is what my sandwich looks like. Next time I'll go the extra yards to Popeyes! No wonder this place is always deserted!
Atmosphere: 2
Food: 1
Service: 1
Not too bad. Waited for fresh fries. Chicken nuggets were old and dry but spicy chicken sandwich was flavorful.