Recommended dishes: Hamburger, Jack's Spicy Chicken, Curly Fries, Jumbo Jack
Smoothie Sweet
Best Jack in the Box in the valley. I've tried several and they can't compare to the Pacoima one. The staff don't look miserable like the one in San Fernando or other spots. Burgers are made juicy, not so dry.
Good is great, but the attitude of some of the employees is not as great. They treat you as if you were dumb. They should hire some people with a genuine smile, but then again I’m sure they’re burnt out. Life is too short, to be mad or sad, be happy ?
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Curly Fries, Jumbo Jack
Jose P
Friendly service very
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Soda Machine, Fries, Jumbo Jack, Burger, Two Tacos
Ordering thru jack in the box app makes everything a lot easier keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Martin Rivera
The one in Sylmar is terribly slow but the employees are all nice
Luis Molina
The manager in the morning is amazing and friendly.
Atmosphere: 4
Food: 4
Service: 4
Esmeralda Sanchez
Everything was fine Jose was so sweet on taking my order up until this 2 very extremely RUDE Employees. I wasn’t able to get they’re names to avoid further conflict but it was over a very simple nicely asked question! After noticing almost 30 minutes had gone by probably more and everyone getting they’re food even drive tru I took it upon myself to simply ask if he can check on my food what does he respond “ 1 minute ok” without checking just giggling with coworkers so I respond ok as I’m walking away he continues to say if the food was ready it would’ve been there in the front!” and so I responded obviously and he continues to mock me by saying obviously so I asked to call his manager what does he do he laughs and says she’s not here so this other female employee comes brings my food and I asked her for the supervisor at this point she’s laughing at me saying shes wasn’t there continued to laugh And so I called The nicest person there Jose and told him about the situation he was there he witnessed absolutely everything yes my husband came to defend me because at this point there was a man disrespecting me for no reason It’s sad that for this type of individuals can make a business look bad please look at the cameras !!!Visit was at around 7:45-8:30 pm around those times 10/30/23 inside the lobbyI hate to complain but this was just crossing the line They need lots of training in Costumer service !!!
Ever again ? ? ?
Atmosphere: 1
Food: 1
Service: 1
very bad service. 03.12.2024
Great service excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack Loaded Tiny Tacos & Spicy Loaded Curly Fries
Bad service received Sadly ?
Food: 1
Service: 1
Good food, app is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Jack's Spicy Chicken, Curly Fries, Jumbo Jack
Best Jack in the Box in the valley. I've tried several and they can't compare to the Pacoima one. The staff don't look miserable like the one in San Fernando or other spots. Burgers are made juicy, not so dry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Great
Food: 5
Service: 5
Recommended dishes: Hamburger, Jack's Spicy Chicken, Curly Fries, Fries, Jumbo Jack, Chicken Sandwich
Good is great, but the attitude of some of the employees is not as great. They treat you as if you were dumb. They should hire some people with a genuine smile, but then again I’m sure they’re burnt out. Life is too short, to be mad or sad, be happy ?
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Curly Fries, Jumbo Jack
Friendly service very
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Soda Machine, Fries, Jumbo Jack, Burger, Two Tacos
Kid-friendliness: Nice people ? ? ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
Restaurantji Recommends
Very fast I love
Atmosphere: 5
Food: 5
Service: 5
Ordering thru jack in the box app makes everything a lot easier keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
The one in Sylmar is terribly slow but the employees are all nice
The manager in the morning is amazing and friendly.
Atmosphere: 4
Food: 4
Service: 4
Everything was fine Jose was so sweet on taking my order up until this 2 very extremely RUDE Employees. I wasn’t able to get they’re names to avoid further conflict but it was over a very simple nicely asked question! After noticing almost 30 minutes had gone by probably more and everyone getting they’re food even drive tru I took it upon myself to simply ask if he can check on my food what does he respond “ 1 minute ok” without checking just giggling with coworkers so I respond ok as I’m walking away he continues to say if the food was ready it would’ve been there in the front!” and so I responded obviously and he continues to mock me by saying obviously so I asked to call his manager what does he do he laughs and says she’s not here so this other female employee comes brings my food and I asked her for the supervisor at this point she’s laughing at me saying shes wasn’t there continued to laugh And so I called The nicest person there Jose and told him about the situation he was there he witnessed absolutely everything yes my husband came to defend me because at this point there was a man disrespecting me for no reason It’s sad that for this type of individuals can make a business look bad please look at the cameras !!!Visit was at around 7:45-8:30 pm around those times 10/30/23 inside the lobbyI hate to complain but this was just crossing the line They need lots of training in Costumer service !!!
Atmosphere: 1
Food: 4
Service: 1