McDonald's

13770 Van Nuys Blvd, Pacoima
(818) 897-5081

Recent Reviews

LJ V

This isn't what I ordered but they charged me for it so I'll take it. I asked for a sausage biscuit with egg and cheese. I guess $20 an hour doesn't make a difference in getting orders correct.

Hugo Sanchez

Fast food employees don't deserve $20 an hour. Can't even get the order right. Always forget to add the sauces they asked if we want.

Jose Morales

Got there restrooms Dirty, main lobby dirty food was mid, fries had no Seasoning just really basic.

Atmosphere: 2

Food: 2

Service: 4

saw0o

They went above and beyond on more than one occasion to make sure that my order was correct. This is in regards to the evening and night shift. The manager Jenny was super kind and friendly. Definitely made an impression. Would go to again. Staff is also very friendly and understanding. The well done filet-o-fish, top tier.

Atmosphere: 4

Food: 5

Service: 5

Claudia Bernal

Everything very good and

Atmosphere: 5

Food: 5

Service: 5

MANDIE F

I'm not a fan of McDonald's. I, personally have not eaten at this place in quite some time for several reasons. I just brought my niece to this place so she could have an ice cream because it was a hot day but they told me their ice cream machine was not working after making a perfectly good ice cream for someone before me. I was very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: mc Flurry

Rocio S

I really like the staff here. Always a pleasure. They fixed a lot of problems they had before and are now great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake, French Fries

Marvin Mendoza

Watch out with what you ordered cause they don't give you what you want twice been there and ordered double big Mac and only get singles but they charged what you

Atmosphere: 1

Food: 4

Service: 1

Eric Schneider

Not there

Liliana Villarreal

Staff take forever to get your order.

Atmosphere: 2

Food: 2

Service: 2

Tania Rodriguez

McDonald's now these days is like going to a hospital. COLD AND EMPTY. A customer has to use a machine to order their order because they don't want to pay real people with a pleasant smile. I'm not surprised if they have a machine preparing our food.

Atmosphere: 1

Service: 1

Rex Cranford

Food is consitant, but 3 out 4 times, they will find an item to miss in your order and you will have to go back to get it. Always check your order before leaving!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: World Famous Fries

Jay Starbeing

Had terrible service with them. Gave one of our orders away to the wrong people and then got annoyed that we asked about it.

Atmosphere: 1

Food: 3

Service: 1

Ashley R.

There was chicken in my burger and when I confronted worker she said to get out and the manger did nothing and kicked me out

taylor dunivan

Soda was flat, people that come this location will definitely test your patience when trying to enter parking lot, go in, line, or leave parking lot.Seems that no matter the way the rest of the country understands the "unwritten" way of going to get food as eating there, drive thru and etc, the minority that frequents here changes the way that we all have established any a d all establishments, and is chaotic, no manners, and some. Where's the jihad when you don't want em but can sit by and nit blink. That was harsh and don't mean it, but wish common sense was a thing here

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Cheeseburger, World Famous Fries

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