“Fun spot for brunch! I tried the Blondie's Eggs Benedict. As a huge eggs benny fan, I found the scone to be a bit overpowering and too heavy. I think I'd prefer a classic English muffin instead. The cinnamon roll was more like a cinnamon croissant - think less ooey gooey. We sat outside which was lovely! The place was very busy so service was fine but nothing extraordinary.“
“I am giving a low score because the manager, Matt, was rude and insensitive to our situation. On March 25,2024 at 140 pm, we arrived at the restaurant. Me and my husband are 70 years old. Because My husband walks extremely slow due to a bad knee,my husband dropped my off while he parked. I rushed to the restaurant to check in before they close at two pm. I was met by a man , later known as Matt (manager). I asked for a seat for two. Matt told me he cannot seat me until my husband arrive and that they are about to close. I told him my husband was parking the vehicle and will join me soon. Matt said no, both parties have to be present before he can seat me. Knowing my husband is disabled and slow walking, I then asked Matt to seat me for one and that I will order my husbands food when I’m seated . Matt told me ‘that’s not gonna happen’. I said okay but can you tell me your name. That’s when Matt became extremely rude and said he wasn’t giving me his name and that it doesn’t matter. He then walked away and disappeared in the back, leaving me outside the restaurant alone. I walked in the restaurant and asked to speak to the manager. The waiters told me the man that walked away was the manager. I then asked for his name and asked to speak with him. At this point, it’s 145 pm and my husband is with me. The waiter told me his name was Matt. However, Matt refused to come out and speak with me. We ordered and ate our food and left before the last customer left . Unfortunately, we did not enjoy the food as much due to this unnecessary incident. Matt needs sensitivity training when dealing with elderly disabled customers.Follow up.I called the Palm desert location and spoke with management (Nick). He listened to my concerns, allowing me to speak as long as I wanted . lol. He then immediately and sincerely apologized to me on behalf of himself and the owners. He further stated that management nor the owners condone that type of behavior and stated their staff will be trained/informed on understanding the needs and/ or issues elderly customers may have . I really appreciated his sincerity on this matter and can’t wait to return. No problem with the food , it’s always delicious . Nick further invited me and my husband back to either location to show us they are making the appropriate adjustments and to ensure we enjoy our time there. Thank you to the management and owners.We went to the palm desert location and received personalized service from management. We throughly enjoyed the food, service and atmosphere.“