Baja Fresh

3990 El Camino Real, Palo Alto
(650) 424-8599

Recent Reviews

Abraham Moses

Quite possibly the blandest food I have ever eaten. Ordered a burrito ultimo with carnitas, and I can only assume that they ran out of salt when cooking the meat and veg; there wasn't a hint of seasoning in any of the ingredients. Thankfully, I grabbed some sauces on the way out, but they still don't make up for the lack of flavor.The guys working the counter and kitchen were very polite, professional, and helpful. Good guys.The first thing that hits you when you walk in the door is the overpowering smell of musty basement. Not sure what that's about. The kitchen and bathrooms probably just need a REALLY deep cleaning. I suspect years' worth of accumulated oil, food scraps, and stagnant water in, under, and around the cooking surfaces is responsible for the off-putting aroma, along with poorly maintained restrooms.I've been to this location twice, and each time, it was just myself and only 1 other party dining at the same time. I've never seen a doordash, ubereats, or grubhub driver there. They appear to get very little business from what I have seen. Almost feels like walking into Satriale's Any Size Suckling Pig, except they appeared to actually get regular business in addition to being a mobster hangout.There are better burritos literally ANYWHERE else along El Camino.

Atmosphere: 2

Food: 2

Service: 5

Bryce Shawcross

The food was fine, but the space is pretty bleak. It’s a sad, sad place to eat.

Isabella G.

Google says this location closes at 9:00pm. It was 8:15 before walking in, staff started mopping and they turned their open sign off and was told that our food had to be takeout only, also staff also took away the salsa bar early.

Taylor Fielding

Food was decent, but a single Baja burrito and nothing else cost $17.38. What a rip off.

Atmosphere: 3

Food: 4

Service: 4

Daniel Wang

Basically no meat in the burrito at all. Just a ton of rice and beans. The place was clean, staff was nice, but food was just... bad, unfortunately.

Atmosphere: 5

Food: 2

Service: 5

Majool

I got here around 825pm and ordered our food to go since they close at 9pm. The employees did look very thrilled to see us. We were not planning on staying there anyways but when my girlfriend asked to use the bathroom, the employee did not allow her to use the bathroom although I already paid for our food. This is not good customer service. Definitely not eating here again due to the poor service. We ended up going to the donut shop down the street where the bathroom was available as the employee was much much nicer to us considering that we did not even buy. With that being said, the food was actually good and tasty but this place will be crossed off in my book.

Atmosphere: 1

Food: 3

Service: 1

Heather Nightingale-Turman

My husband and I enjoyed the evening with friends. Great foods, nice place. ?

Atmosphere: 5

Food: 5

Service: 5

Praveen

Visited this place at around 9pm on a weekend. Had a roasted veggie burrito with mixed beans. The burritos come with nachos and salsa. The burrito size is pretty good and is very filling.

Atmosphere: 5

Food: 5

Service: 5

Michael Farley

We ordered chicken rice bowls. The rice bowls should have been called Bell Peeper and Onion Bowls. Not much chicken, and not much rice. But lots of bell peppers and onions.

Atmosphere: 2

Food: 1

Service: 2

Angela Judah

Nice and tasty friendly staff. Building was clean.

Atmosphere: 5

Food: 4

Service: 5

Glenn J.

I was passing through and got lunch here. Friendly staff, super fast, yummy burrito Ultimo and guac & chips.Why do people like Chipotle over Baja Fresh? Do they like waiting in lines and being rushed?I did confirm a slight odor. Probable a floor trap (drain) that dried up. They just need to add water to it every couple weeks. Didn't affect my to-go order!

Faye Imogen

Good churros without filling, how I prefer them

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Churro

Judy Cook

Good service, good food and a clean place.

Maria Hernandez

Good and nice service. I ordered carne asada nachos and there was soggy chips like if that they were sitting there for an hour or more also ordered chips and there were some crunchy some stale l remember coming to eat at this place and everything was so good but this time no no.

Atmosphere: 4

Food: 2

Service: 4

Swapnil Kulkarni

Worst place. Store closes at 10pm but they start behaving like the store is closed from 8pm onwards. They start removing all Salsas from 8pm leaving all customers unhappy.

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