I would avoid this location. I found a cockroach in my salad. If it was a bug you could find on lettuce like an aphid, I wouldn't be so grossed out. But a cockroach really just means sanitation issues.
Noemi Solorio
Everything was very rich and the experience was unforgettable. Very good service . One of the employees named Ángel Solorio, very friendly and helpful. I will come back again.??????
Atmosphere: 5
Food: 5
Service: 5
Shawn Hur
Do NOT eat at this location! Terrible service with portions far below the average order size. As a near daily client of the locations in San Francisco and Mountain View, was utterly shocked to see how poor the service, food and wait times were here.After having to mix the salad with a plastic fork due to a giant clump of goat cheese lobbed into the bowl - had asked for dressing and salad mixed in - found a large hair.Do yourself a favor and spend your time and money elsewhere - you deserve it.
Atmosphere: 4
Food: 2
Service: 1
Mark Lewis
I’ve been a customer of this Sweetgreen since it opened. I hate to see the ridiculously small containers they are using now. I ordered a salad and a bowl. The salad came in the normal container, but their bowls now come in a skinny vessel that we literally mistook for a lid. It was so shrunken, it was comical. We literally laughed about it, shook our heads, and I decided never to go back for anything on the bowl menu.
Atmosphere: 5
Food: 3
Service: 4
Kyungho Seo
Not clean. Too small food. Don’t recommend here.
Atmosphere: 2
Food: 1
Service: 1
Karla Jimenez
I like the food but the service is a bit
Atmosphere: 3
Food: 5
Service: 3
YULIETH PAOLA YAÑEZ VANEGAS
Too much delay
Jayant Rao
This restaurant consistently gets takeout orders incorrect. Do not order from here and waste your
Atmosphere: 4
Food: 1
Service: 1
Sharon Chung
What is the point of ordering ahead if I still have to stand and wait for more than 15 minutes for an order? I should have just gone in and walked in line. Made zero sense. Counterintuitive and not time sensitive for folks who have tight work constraints in their daytime work schedule.My order also came not as advertised— I ordered a warm bowl but it was cold. The volume of people and how behind they were on orders made it impossible to make order changes. Not an enjoyable experience.
Atmosphere: 2
Food: 2
Service: 1
Shalini Sah
online orders are handled badlyThey said they will mix the dressing but not squeeze the lime for online
As always, delicious, fresh, natural food! Many vegan and vegetarian options. The architecture of this Sweetgreen is one of the cutest I have ever been and I love the quiet surroundings. There is public free parking in front of the restaurant and a juice store just around the corner (need to try it out, but it seems like the perfect lunch combination). Plenty of indoor and outdoor seating. But, as other people mentioned, did not understand the employees attitude. They are not rude, but very apathetic for a Sweetgreen where one usually finds a lot of friendly faces. But this is just a minor downside, especially when the interaction with employees is just for 1 minute as you build your bowl. I will definitely come back!
Atmosphere: 5
Food: 5
Service: 3
Nicholas
So, it's expensive salad. You know that, I know that, so don't try to go cheap here. Just get everything you possibly might want, don't worry about the price, and enjoy it.For me, the Blackended chicken and eggs mixed well with the green goddess ranch and I regret nothing!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dressings
Jessica Erickson
If you don’t value your time and enjoy consistently waiting 30-45 minutes AFTER your online order says it will be ready or bonus, the app says it IS ready, this is your place!Salads are great, but three misses in a row with ordering for pickup. There are better, more reliable options.
Food: 4
Service: 2
Gunvir Singh Ranu
Delicious, healthy, packed with protein. Good
Atmosphere: 4
Food: 5
Service: 5
Sara R.
This is a cute healthy spot to eat here in Palo Alto. I loved the wide selection of salads and protein bowls. I order the southwest chicken fajita bowl. The cilantro jalapeño sauce on it gave it the perfect flavoring. The chicken was tender and I was able to make 2 meals out of this. Everything tasted fresh. I will be back! It was also super fast between ordering the food at the counter and getting the food.
I would avoid this location. I found a cockroach in my salad. If it was a bug you could find on lettuce like an aphid, I wouldn't be so grossed out. But a cockroach really just means sanitation issues.
Everything was very rich and the experience was unforgettable. Very good service . One of the employees named Ángel Solorio, very friendly and helpful. I will come back again.??????
Atmosphere: 5
Food: 5
Service: 5
Do NOT eat at this location! Terrible service with portions far below the average order size. As a near daily client of the locations in San Francisco and Mountain View, was utterly shocked to see how poor the service, food and wait times were here.After having to mix the salad with a plastic fork due to a giant clump of goat cheese lobbed into the bowl - had asked for dressing and salad mixed in - found a large hair.Do yourself a favor and spend your time and money elsewhere - you deserve it.
Atmosphere: 4
Food: 2
Service: 1
I’ve been a customer of this Sweetgreen since it opened. I hate to see the ridiculously small containers they are using now. I ordered a salad and a bowl. The salad came in the normal container, but their bowls now come in a skinny vessel that we literally mistook for a lid. It was so shrunken, it was comical. We literally laughed about it, shook our heads, and I decided never to go back for anything on the bowl menu.
Atmosphere: 5
Food: 3
Service: 4
Not clean. Too small food. Don’t recommend here.
Atmosphere: 2
Food: 1
Service: 1
I like the food but the service is a bit
Atmosphere: 3
Food: 5
Service: 3
Too much delay
This restaurant consistently gets takeout orders incorrect. Do not order from here and waste your
Atmosphere: 4
Food: 1
Service: 1
What is the point of ordering ahead if I still have to stand and wait for more than 15 minutes for an order? I should have just gone in and walked in line. Made zero sense. Counterintuitive and not time sensitive for folks who have tight work constraints in their daytime work schedule.My order also came not as advertised— I ordered a warm bowl but it was cold. The volume of people and how behind they were on orders made it impossible to make order changes. Not an enjoyable experience.
Atmosphere: 2
Food: 2
Service: 1
online orders are handled badlyThey said they will mix the dressing but not squeeze the lime for online
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
As always, delicious, fresh, natural food! Many vegan and vegetarian options. The architecture of this Sweetgreen is one of the cutest I have ever been and I love the quiet surroundings. There is public free parking in front of the restaurant and a juice store just around the corner (need to try it out, but it seems like the perfect lunch combination). Plenty of indoor and outdoor seating. But, as other people mentioned, did not understand the employees attitude. They are not rude, but very apathetic for a Sweetgreen where one usually finds a lot of friendly faces. But this is just a minor downside, especially when the interaction with employees is just for 1 minute as you build your bowl. I will definitely come back!
Atmosphere: 5
Food: 5
Service: 3
So, it's expensive salad. You know that, I know that, so don't try to go cheap here. Just get everything you possibly might want, don't worry about the price, and enjoy it.For me, the Blackended chicken and eggs mixed well with the green goddess ranch and I regret nothing!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dressings
If you don’t value your time and enjoy consistently waiting 30-45 minutes AFTER your online order says it will be ready or bonus, the app says it IS ready, this is your place!Salads are great, but three misses in a row with ordering for pickup. There are better, more reliable options.
Food: 4
Service: 2
Delicious, healthy, packed with protein. Good
Atmosphere: 4
Food: 5
Service: 5
This is a cute healthy spot to eat here in Palo Alto. I loved the wide selection of salads and protein bowls. I order the southwest chicken fajita bowl. The cilantro jalapeño sauce on it gave it the perfect flavoring. The chicken was tender and I was able to make 2 meals out of this. Everything tasted fresh. I will be back! It was also super fast between ordering the food at the counter and getting the food.