I was really excited for this place and the marshmallow fluff was great but none of the flavors we tried (caramel, vanilla, chocolate brownie, lemon) were that great. They don’t taste too different from something you would buy at a grocery store. But the employees were very friendly!
Atmosphere: 3
Food: 2
Service: 5
Devika G.
Ice cream was great, but service was very disappointing. We kept waiting for them to help us: they just went inside after serving the folks before us without a word. 5 minutes passed and they came back and then were very annoyed by the fact that I ordered a mini double with an extra cone so I could split the scoops myself for my toddlers who wouldn't eat a ton. She wanted to charge me for two minis which would've been 6.25x2 = 12.5 whereas I was creative and got what I wanted for 7.25+1 = 8.25. She literally said then everyone will do this and we can't charge them. It was my creativity-- if I want to take two scoops and then split them into cones, what's the big deal? Then she asked me what flavors for the mini double so I said both chocolate, and she said that not a mini double, it's a single, which basically had the same price as the mini double. But she felt it important to school me about her pricing options. Then I asked her for a spoon and then again she schooled me "Your son is coughing and he touched the spoons so I threw them all away." whereas he didn't touch them, he had only reached toward them. Overall I felt extremely uncomfortable and got perhaps racist vibes, not sure if that's a stretch.
Alaric S.
visited the Penny ice creamery recently and noticed they had a few interesting flavors. Service was good even though they had one person working the entire operation. No seats inside a lot of outdoor seating around.
Christopher P.
Had the Verve Coffee w/ chocolate almond praline. The ice cream itself was good, not great - maybe 3 stars. But the marshmallow fluff that they toast with a blowtorch is 5 star and the service is friendly.
Mary Kay J.
Stopped by Penny Ice Creamery tonight after a dinner nearby. This is such a cute place! The location is prime- in Town and Country Shopping Center, across the street from Palo Alto HS and Stanford University. The shop was clean and our "scooper" was very nice. You absolutely must get the TOASTED MARSHMALLOW FLUFF. So good!! There is also a very cute seating area in the front corner of the shop- great for pictures.
Sarah K.
My favorite ice cream, been going ever since they opened on Cedar in Santa Cruz. Dark chocolate sorbet and the coffee toffee are amazing
Matthew Dippel
I liked it. Got the mint chocolate chip and toasted marshmallow. It was tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Mini Scoop with Toasted Marshmallow Topping
Roman N.
Tasty, high-quality ice cream! Grabbed dinner at Town and Country with a friend and was looking for some place to get dessert. We were walking around when we stumbled upon the Penny Ice Creamery. I totally forgot that they had replaced Tinpot Creamery. Decided to give it a shot because the flavors looked interesting. It seems like they rotate the flavors every day judging by the "Todays Flavors" sign on the door. I decided to get a mini double (two golf ball sized scoops) of Pecan Pie and Sour Cream Apple Walnut Crisp. They tasted great! The pecans in the Pecan Pie flavor were nice and soft, and had a candied taste to them, and the ice cream accompanying it (I believe it was vanilla) really brought out their flavor. The Sour Cream Apple Walnut Crisp was great as well. Although I couldn't really taste the crisp part, the chunks of apple that came in it reminded me of the apples that come in apple pie, semisweet and soft, with a hint of cinnamon. Both of these flavors were smooth and creamy, and I'll definitely come back and try if I'm in the area. If you find yourself in need of a sweet treat, come by the Penny Ice Creamery!
Jerry Morrison
I find this much tastier than all the other local ice cream stores. Flavorful, fresh, and not too sweet. It's as good as Gelato Classico while, you know, being a different style than Italian gelato.
Nemo Nomad
Give it a chance! I honestly don’t know why they got such a low rating. I tried their ice creams and ended up getting Pistachio gelato and it was awesome!! The service is slow but the ice cream was so good that I’m giving them a 5 star
Really loved the combination of salty peanut and bitter caramel with the torched marshmallow fluff! The ice cream was creamy, milky and the topping was unbelievable. Loved the recommendation! Not as many flavors as other places, or traditional flavors like cookies & cream, but nevertheless the ice cream was made with quality ingredients you could taste & was overall an enjoyable experience. For those commenting on the cost… it’s Palo Alto. Boba next door would cost you $7-$8.
Kris L.
I was hesitant to try this place based on the low reviews, but IT WAS SO GOOD!! Yes they have a limited selection of flavor, but they are unique enough to be enticing for the whole family. I took our toddler and he loved the sorbet flavors. Service was great, they let us sample almost all the flavors. The quality is much higher than Salt and Straw and *definitely* better than Tinpot! I don't mind having slightly less quantity, the richness of their ingredients make up for it. Be sure to get the marshmallow topping!
G D.
Delicious creamy uniquely flavorful ice cream Great waffle cones and a generous "mini" servingIt IS expensive but totally worth it
Lara W.
You know when you get used to a store being there forever (Tinpot) and then one day they're gone, and another business shows up and you're like "ew, who are they? I liked the old guys." I didn't give Penny a chance. I just passed by. How could they live up?Until a Yelp event had me trying a free cone (generous!!) and I was like, "whoa. I'm an idiot."This ice cream is so good and it's especially good if you're more of a gelato person: flavor and lightness over heavy cream. They source locally and they show it off. Not since Double Rainbow have I had a white, real-mint-flavored chocolate chip ice cream. Watch yourself buy a cone and then buy a pint of it immediately afterwards. Good stuff.
Ken Reisman
The plum brittle ice cream was just incredible. The quality of the dairy and the base seems different, tastier, maybe fresher, than most other ice creams.
I was really excited for this place and the marshmallow fluff was great but none of the flavors we tried (caramel, vanilla, chocolate brownie, lemon) were that great. They don’t taste too different from something you would buy at a grocery store. But the employees were very friendly!
Atmosphere: 3
Food: 2
Service: 5
Ice cream was great, but service was very disappointing. We kept waiting for them to help us: they just went inside after serving the folks before us without a word. 5 minutes passed and they came back and then were very annoyed by the fact that I ordered a mini double with an extra cone so I could split the scoops myself for my toddlers who wouldn't eat a ton. She wanted to charge me for two minis which would've been 6.25x2 = 12.5 whereas I was creative and got what I wanted for 7.25+1 = 8.25. She literally said then everyone will do this and we can't charge them. It was my creativity-- if I want to take two scoops and then split them into cones, what's the big deal? Then she asked me what flavors for the mini double so I said both chocolate, and she said that not a mini double, it's a single, which basically had the same price as the mini double. But she felt it important to school me about her pricing options. Then I asked her for a spoon and then again she schooled me "Your son is coughing and he touched the spoons so I threw them all away." whereas he didn't touch them, he had only reached toward them. Overall I felt extremely uncomfortable and got perhaps racist vibes, not sure if that's a stretch.
visited the Penny ice creamery recently and noticed they had a few interesting flavors. Service was good even though they had one person working the entire operation. No seats inside a lot of outdoor seating around.
Had the Verve Coffee w/ chocolate almond praline. The ice cream itself was good, not great - maybe 3 stars. But the marshmallow fluff that they toast with a blowtorch is 5 star and the service is friendly.
Stopped by Penny Ice Creamery tonight after a dinner nearby. This is such a cute place! The location is prime- in Town and Country Shopping Center, across the street from Palo Alto HS and Stanford University. The shop was clean and our "scooper" was very nice. You absolutely must get the TOASTED MARSHMALLOW FLUFF. So good!! There is also a very cute seating area in the front corner of the shop- great for pictures.
My favorite ice cream, been going ever since they opened on Cedar in Santa Cruz. Dark chocolate sorbet and the coffee toffee are amazing
I liked it. Got the mint chocolate chip and toasted marshmallow. It was tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Mini Scoop with Toasted Marshmallow Topping
Tasty, high-quality ice cream! Grabbed dinner at Town and Country with a friend and was looking for some place to get dessert. We were walking around when we stumbled upon the Penny Ice Creamery. I totally forgot that they had replaced Tinpot Creamery. Decided to give it a shot because the flavors looked interesting. It seems like they rotate the flavors every day judging by the "Todays Flavors" sign on the door. I decided to get a mini double (two golf ball sized scoops) of Pecan Pie and Sour Cream Apple Walnut Crisp. They tasted great! The pecans in the Pecan Pie flavor were nice and soft, and had a candied taste to them, and the ice cream accompanying it (I believe it was vanilla) really brought out their flavor. The Sour Cream Apple Walnut Crisp was great as well. Although I couldn't really taste the crisp part, the chunks of apple that came in it reminded me of the apples that come in apple pie, semisweet and soft, with a hint of cinnamon. Both of these flavors were smooth and creamy, and I'll definitely come back and try if I'm in the area. If you find yourself in need of a sweet treat, come by the Penny Ice Creamery!
I find this much tastier than all the other local ice cream stores. Flavorful, fresh, and not too sweet. It's as good as Gelato Classico while, you know, being a different style than Italian gelato.
Give it a chance! I honestly don’t know why they got such a low rating. I tried their ice creams and ended up getting Pistachio gelato and it was awesome!! The service is slow but the ice cream was so good that I’m giving them a 5 star
Restaurantji Recommends
Really loved the combination of salty peanut and bitter caramel with the torched marshmallow fluff! The ice cream was creamy, milky and the topping was unbelievable. Loved the recommendation! Not as many flavors as other places, or traditional flavors like cookies & cream, but nevertheless the ice cream was made with quality ingredients you could taste & was overall an enjoyable experience. For those commenting on the cost… it’s Palo Alto. Boba next door would cost you $7-$8.
I was hesitant to try this place based on the low reviews, but IT WAS SO GOOD!! Yes they have a limited selection of flavor, but they are unique enough to be enticing for the whole family. I took our toddler and he loved the sorbet flavors. Service was great, they let us sample almost all the flavors. The quality is much higher than Salt and Straw and *definitely* better than Tinpot! I don't mind having slightly less quantity, the richness of their ingredients make up for it. Be sure to get the marshmallow topping!
Delicious creamy uniquely flavorful ice cream Great waffle cones and a generous "mini" servingIt IS expensive but totally worth it
You know when you get used to a store being there forever (Tinpot) and then one day they're gone, and another business shows up and you're like "ew, who are they? I liked the old guys." I didn't give Penny a chance. I just passed by. How could they live up?Until a Yelp event had me trying a free cone (generous!!) and I was like, "whoa. I'm an idiot."This ice cream is so good and it's especially good if you're more of a gelato person: flavor and lightness over heavy cream. They source locally and they show it off. Not since Double Rainbow have I had a white, real-mint-flavored chocolate chip ice cream. Watch yourself buy a cone and then buy a pint of it immediately afterwards. Good stuff.
The plum brittle ice cream was just incredible. The quality of the dairy and the base seems different, tastier, maybe fresher, than most other ice creams.