My experience here at cava was delightful ! Lucian is a hardworking father, made sure my family & I were taken care of & put smiles on our faces ! Great enthusiasm !
Atmosphere: 5
Food: 5
Service: 5
Mary Kate Hoag
This pains me to write because I LOVE Cava, but this store is always a hot mess. The staff needs some serious motivation because something is always wrong, missing, sold out, or it takes 30/45 minutes PAST the pick up window to get your food. I almost always order ahead because the restaurant is consistently disgusting. And I’m not even someone who’s particularly hell bent on orderliness or exceptional cleanliness. To be fair, staff is usually pretty friendly despite this.Gonna keep getting food though, because it really is that delicious. But I’m really rooting for the Pasadena location to get it together because there’s only one or two other Cavas in LA that are super out of the way. Please, y’all, you can do it!
Atmosphere: 1
Food: 5
Service: 3
Tony Christopoulos
It took over 25 minutes to order and sit down with our food. The floor, the drink station, and the tables were all filthy. The staff clearly had minimal experience/training as they did not know how to assemble the Greek Chicken Pita; they had to consult a plastic card repeatedly to try to get it right. The cashier sold me two large drinks, but failed to tell me they had no black iced tea (and strangely didn't seem intent on replacing the presumably exhausted iced tea). And parking is less than ideal. Food was above average.
Atmosphere: 1
Food: 3
Service: 1
Gracemade
Always something missing!
monet Soto
The only thing that saved this experience as a first-time patron was the food. The food was delicious, however this location was very dirty and off-putting. I paid for a drink and just ended up getting water in my cup because the refreshment area was completely empty and it looked like it hadn't been cleaned for days there was only some lemonade that was left besides the sodas. The staff was friendly but they need to get better at maintaining cleanliness of the establishment.
Atmosphere: 1
Food: 5
Service: 3
Steven Rodriguez
This place rules. The night staff work hard and are still polite.
Atmosphere: 4
Food: 5
Service: 5
더 나은 세상
The food was delicious, but the staff's expressions were dark and unfriendly. The store's trash cans were overflowing and dirty. There were no forks or napkins, so I asked the staff for them, but it took a long time and they refilled the food with a tired expression and left without saying sorry. In order for Cava to grow further, it needs to pay more attention to friendly training for its employees and clean stores. I ordered 5 dishes, but I don't want to go again next time.
Atmosphere: 1
Food: 5
Service: 1
Boyò
Just came back from this place. Place seemed off despite not being busy. Bunch of staff congregating in the front and not serving customers. One worker in particular (young Latina with glasses) was pretty hostile and had to be prompted several times to attend to me in which she turned around after each interaction to pretend I wasn’t there. Left 2 stars instead of one. For the nice gentlemen ( tall African American) who tended to me and apologized on their behalf. Safe to say I won’t be stopping here like I used to !
Food was good. Options for a pita, bowl, or make your own.The establishment needs to do something about the gnats. Too many flying around in the dining area.
Atmosphere: 2
Food: 4
Service: 3
Line Vault
very fresh food, perfect post workout meal. The manager Isameil was VERY nice and helpful. I’d definitely return to this location.
Atmosphere: 5
Food: 5
Service: 5
rashantha
The food is exceptional, the location in Pasadena was out of falafel which is strange. Great value and so many choices. Lots of options for vegan, vegetarian and meat eaters. They also have smart rice. The harrisa humus is fantastic.
Atmosphere: 4
Food: 5
Service: 5
massud zahir
The worst. Only 2 people working...the line is out the door. 30 minutes just to place the order. No sense of urgency.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grain Bowl
John Lee
Service is insanely slow, and the workers are rude. The food is still solid but not as good as it used to be.
Yummy and healthy bowls!
Atmosphere: 5
Food: 5
Service: 5
My experience here at cava was delightful ! Lucian is a hardworking father, made sure my family & I were taken care of & put smiles on our faces ! Great enthusiasm !
Atmosphere: 5
Food: 5
Service: 5
This pains me to write because I LOVE Cava, but this store is always a hot mess. The staff needs some serious motivation because something is always wrong, missing, sold out, or it takes 30/45 minutes PAST the pick up window to get your food. I almost always order ahead because the restaurant is consistently disgusting. And I’m not even someone who’s particularly hell bent on orderliness or exceptional cleanliness. To be fair, staff is usually pretty friendly despite this.Gonna keep getting food though, because it really is that delicious. But I’m really rooting for the Pasadena location to get it together because there’s only one or two other Cavas in LA that are super out of the way. Please, y’all, you can do it!
Atmosphere: 1
Food: 5
Service: 3
It took over 25 minutes to order and sit down with our food. The floor, the drink station, and the tables were all filthy. The staff clearly had minimal experience/training as they did not know how to assemble the Greek Chicken Pita; they had to consult a plastic card repeatedly to try to get it right. The cashier sold me two large drinks, but failed to tell me they had no black iced tea (and strangely didn't seem intent on replacing the presumably exhausted iced tea). And parking is less than ideal. Food was above average.
Atmosphere: 1
Food: 3
Service: 1
Always something missing!
The only thing that saved this experience as a first-time patron was the food. The food was delicious, however this location was very dirty and off-putting. I paid for a drink and just ended up getting water in my cup because the refreshment area was completely empty and it looked like it hadn't been cleaned for days there was only some lemonade that was left besides the sodas. The staff was friendly but they need to get better at maintaining cleanliness of the establishment.
Atmosphere: 1
Food: 5
Service: 3
This place rules. The night staff work hard and are still polite.
Atmosphere: 4
Food: 5
Service: 5
The food was delicious, but the staff's expressions were dark and unfriendly. The store's trash cans were overflowing and dirty. There were no forks or napkins, so I asked the staff for them, but it took a long time and they refilled the food with a tired expression and left without saying sorry. In order for Cava to grow further, it needs to pay more attention to friendly training for its employees and clean stores. I ordered 5 dishes, but I don't want to go again next time.
Atmosphere: 1
Food: 5
Service: 1
Just came back from this place. Place seemed off despite not being busy. Bunch of staff congregating in the front and not serving customers. One worker in particular (young Latina with glasses) was pretty hostile and had to be prompted several times to attend to me in which she turned around after each interaction to pretend I wasn’t there. Left 2 stars instead of one. For the nice gentlemen ( tall African American) who tended to me and apologized on their behalf. Safe to say I won’t be stopping here like I used to !
Atmosphere: 1
Food: 3
Service: 2
Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was good. Options for a pita, bowl, or make your own.The establishment needs to do something about the gnats. Too many flying around in the dining area.
Atmosphere: 2
Food: 4
Service: 3
very fresh food, perfect post workout meal. The manager Isameil was VERY nice and helpful. I’d definitely return to this location.
Atmosphere: 5
Food: 5
Service: 5
The food is exceptional, the location in Pasadena was out of falafel which is strange. Great value and so many choices. Lots of options for vegan, vegetarian and meat eaters. They also have smart rice. The harrisa humus is fantastic.
Atmosphere: 4
Food: 5
Service: 5
The worst. Only 2 people working...the line is out the door. 30 minutes just to place the order. No sense of urgency.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grain Bowl
Service is insanely slow, and the workers are rude. The food is still solid but not as good as it used to be.
Atmosphere: 3
Food: 3
Service: 1