Great spot for refreshing drinks. Customer service is also spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro Fresh Milk
Jr Ortega
Horrible experience today, Horrible customer service. This business will definitely go out of biz soon. Terrible customer service.i was also reading the other reviews 100% on point with the bad ratings. I will never shop here again!
Service: 1
Viva la RESISTANCE
First time here!Overall Good experience. The tea tastes good, but the only downside is that it doesn't seem like the store accepts cash. But besides that, the prices are good. I purchased the Peach Oolong Cha, and it tasted great. The music was pleasant, and the restaurant was nice and warm since today is a cold day outside. Definitely will come again ?.
Atmosphere: 5
Food: 4
Service: 5
Audrey S.
Super friendly service and cute shop. However the portions were small especially for the prices. Parking garages near by and just something to pick up while you're doing other old town shopping
Johanna B.
Service was pretty quick, inside vibe is eh, okay with some seating. The coco avo was actually really good though! Very creamy avocado smoothie with fresh tasting strawberry/mango chunks and boba (I switched the agar for brown sugar boba just because I don't like crystal boba)! Would get again! Blueberry oat was not a fav.
Lingling
It's wonderful that you've had positive experiences at all Chardefine locations! The avocado with orange tea sounds like a delightful choice, offering a perfect balance of fruits and the creamy goodness of avocado.
B L
Better to put no cash on front door. Drink was watery and not rly worth it. Drank it as soon as it came
Food: 2
Leslie M.
I was looking for this place but finally found it!! I came yesterday around 7:30 and I got the Sri Lanka latte half sugar and my husband got the water green tea... I noticed they use natural fruits, the teas was strong and I'm here for it!! it was really good!! and tbh I was reading the comments about the service that is bad but I'm sure people can be SUPER sensitive about everything ... I know because I been there but anyways the guy and the girl were making us laughin, sweet people! they told me to try the peach chap with oat milk and taro foam on top and the foam was delicious we're coming back soon!!!
Not great.Stopped in to give this place a try while I was in the area and ordered the jasmine jade green tea with taro foam. Drink was pretty small for the price and too sweet even at my adjusted half sweet level. The tea wasn't very strong at all and I found it really odd that they put the taro foam at the bottom of the drink and poured the tea over it. In my experience with boba, the foam usually sit on top so you can choose to mix it in as much or little as you want. Not my favorite boba/drink place especially where there are so many around or nearby much better quality.
Krystal G.
Cha redefinin' up tea! I'll say that I'm a sweeter tea gal, loving the fruit teas. So when I got here I noticed that there were fresh fruit drinks! Thank you for servin' us up some of there real good stuff. First thing is first -- Where do you park?There's street parking (pay via the app) and there is also public parking lots that you pay with a fee. Just be mindful of the parking signs.The teas itself are refreshing as I can taste the flavor behind it -- not too strong to overpower the fresh fruit taste, but just enough to know you're getting the benefits of green tea. Drink: Fresh pineapple green tea - refreshing and not overly sweet. So good that I wanted to get another one. You can taste the real pineapple! It's so good that my fiance - who's doesn't enjoy tea as much as me - even stated that it's the best tea drinks he's had... and he's had his fair share when he tastes mine. He practically finished my drink!
Steven T. Lin
Dear owner,the drinks is superior and absolute no. 1 in the entire SGV.Please improve on the employee training, it doesn’t make sense to wait over 20 minutes while there is 3 people there apparently not knowing how to prepare drinks efficiently.I will update to 5 stars as soon as the service problem is fixed. Thanks!
Atmosphere: 5
Food: 5
Service: 1
Perry Le
I was excited to try this place out but when I got here the doors were locked and closed at 7 when it says 8 guess they close when they want to ☹
Atmosphere: 1
Food: 1
Service: 1
Karol L.
The quality of the tea is superior to most Asian tea shops in the Southern California area. The menu offers a variety of interesting seasonal Asian flavors but does not make you susceptible to diabetes after consumption. I like the avocado foam, a tribute to Asian countries that use avocados in dessert dishes or beverages rather than in savory ones. I've purchased their loose tea leaves and it is worth every penny (Sweet Oolong Peach). The coffee drinks are decent too. Some notable favorites include the Rose Latte (coffee/espresso), peach chappicinno, seasonal drinks (orange or strawberry cloudy). The barista is friendly, the space is small but well designed. Parking in the area is terrible.
Their tea is great!
Food: 5
A delicate taste of black sesame boba latte!
Atmosphere: 4
Food: 5
Service: 5
Great spot for refreshing drinks. Customer service is also spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro Fresh Milk
Horrible experience today, Horrible customer service. This business will definitely go out of biz soon. Terrible customer service.i was also reading the other reviews 100% on point with the bad ratings. I will never shop here again!
Service: 1
First time here!Overall Good experience. The tea tastes good, but the only downside is that it doesn't seem like the store accepts cash. But besides that, the prices are good. I purchased the Peach Oolong Cha, and it tasted great. The music was pleasant, and the restaurant was nice and warm since today is a cold day outside. Definitely will come again ?.
Atmosphere: 5
Food: 4
Service: 5
Super friendly service and cute shop. However the portions were small especially for the prices. Parking garages near by and just something to pick up while you're doing other old town shopping
Service was pretty quick, inside vibe is eh, okay with some seating. The coco avo was actually really good though! Very creamy avocado smoothie with fresh tasting strawberry/mango chunks and boba (I switched the agar for brown sugar boba just because I don't like crystal boba)! Would get again! Blueberry oat was not a fav.
It's wonderful that you've had positive experiences at all Chardefine locations! The avocado with orange tea sounds like a delightful choice, offering a perfect balance of fruits and the creamy goodness of avocado.
Better to put no cash on front door. Drink was watery and not rly worth it. Drank it as soon as it came
Food: 2
I was looking for this place but finally found it!! I came yesterday around 7:30 and I got the Sri Lanka latte half sugar and my husband got the water green tea... I noticed they use natural fruits, the teas was strong and I'm here for it!! it was really good!! and tbh I was reading the comments about the service that is bad but I'm sure people can be SUPER sensitive about everything ... I know because I been there but anyways the guy and the girl were making us laughin, sweet people! they told me to try the peach chap with oat milk and taro foam on top and the foam was delicious we're coming back soon!!!
Restaurantji Recommends
Not great.Stopped in to give this place a try while I was in the area and ordered the jasmine jade green tea with taro foam. Drink was pretty small for the price and too sweet even at my adjusted half sweet level. The tea wasn't very strong at all and I found it really odd that they put the taro foam at the bottom of the drink and poured the tea over it. In my experience with boba, the foam usually sit on top so you can choose to mix it in as much or little as you want. Not my favorite boba/drink place especially where there are so many around or nearby much better quality.
Cha redefinin' up tea! I'll say that I'm a sweeter tea gal, loving the fruit teas. So when I got here I noticed that there were fresh fruit drinks! Thank you for servin' us up some of there real good stuff. First thing is first -- Where do you park?There's street parking (pay via the app) and there is also public parking lots that you pay with a fee. Just be mindful of the parking signs.The teas itself are refreshing as I can taste the flavor behind it -- not too strong to overpower the fresh fruit taste, but just enough to know you're getting the benefits of green tea. Drink: Fresh pineapple green tea - refreshing and not overly sweet. So good that I wanted to get another one. You can taste the real pineapple! It's so good that my fiance - who's doesn't enjoy tea as much as me - even stated that it's the best tea drinks he's had... and he's had his fair share when he tastes mine. He practically finished my drink!
Dear owner,the drinks is superior and absolute no. 1 in the entire SGV.Please improve on the employee training, it doesn’t make sense to wait over 20 minutes while there is 3 people there apparently not knowing how to prepare drinks efficiently.I will update to 5 stars as soon as the service problem is fixed. Thanks!
Atmosphere: 5
Food: 5
Service: 1
I was excited to try this place out but when I got here the doors were locked and closed at 7 when it says 8 guess they close when they want to ☹
Atmosphere: 1
Food: 1
Service: 1
The quality of the tea is superior to most Asian tea shops in the Southern California area. The menu offers a variety of interesting seasonal Asian flavors but does not make you susceptible to diabetes after consumption. I like the avocado foam, a tribute to Asian countries that use avocados in dessert dishes or beverages rather than in savory ones. I've purchased their loose tea leaves and it is worth every penny (Sweet Oolong Peach). The coffee drinks are decent too. Some notable favorites include the Rose Latte (coffee/espresso), peach chappicinno, seasonal drinks (orange or strawberry cloudy). The barista is friendly, the space is small but well designed. Parking in the area is terrible.