My recent experience here at Houstons was nothing short of a nightmare. Not only was the customer service shockingly poor from the host to the Manager Bow but the food quality was also terrible. Imagine my disgust when I found a hair in my food - a repulsive addition that left me feeling nauseated and utterly disappointed. When I brought this issue to the attention of the manager, instead of addressing the situation with urgency and professionalism, they brushed it off with indifference. It's appalling that a restaurant would have such disregard for basic hygiene standards and customer satisfaction. I strongly advise against dining here unless you have a strong stomach and a tolerance for appalling service.Do not waste your time or money on this place. There are so many other great restaurants in the area to go to.Also, as a tip. They do not seat a party bigger then 2. They have a very strict dress code, no phone allowed. You have to take your call outside of the restaurant. Lastly not family friendly.
Keith Giles
Ate at the bar, and Linda was incredibly helpful and friendly and produced some wonderful cocktails while doing so ?.I had the crispy chicken sandwich, which was juicy, crispy, and very delicious!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich w Fries
Ri “Neko” Koba
I arrived at the store after 11:30, prepared to wait, and there was a 40 minute wait, so I killed time at a nearby supermarket. The steak meat was tender and delicious, and while I was waiting, I ordered the antichokes that were grilled on the grill after seeing the reviews saying they were delicious, and they were really delicious. it's recommended. The store had a nice atmosphere, the front desk staff remembered my name after just one visit, and the floor staff were very kind. It's amazing that you can enjoy such great customer service and food at this price.
Atmosphere: 5
Food: 5
Service: 5
Marty Yu
You wouldn't think that this chain restaurant would be special or unique, but it's a true gem. The atmosphere is dark and classy, the food is top-notch, and they have a lovely bar. It's standard American fare (plus sushi), but it's done really well. The grilled artichoke and chicken sandwich are standouts.But the service is what makes this place so stellar. They are responsive and accommodating to the level of a Michelin star restaurant. Attentive without being suffocating.The prices aren't outrageous and there's ample parking (no valet). It's best to plan ahead as reservations fill up quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Artichoke Hearts
Farz Tex
Thank you to our server Honesty. Absolutely wonderful food. Chic and modern atmosphere. Service is exceptional. Great drinks!. Definitely coming back. Expect to have at least about an hour of wait time to be seated, but definitely worth it. A+
The wait can be long if you don't have reservations which tells you how good this place is. The food is consistently great and the service as well. If you haven't been...you need to.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Key Lime Pie, Spinach & Artichoke Dip, Famous French Dip Au Jus, Pork Ribs
Francisco Fernandez
The Hawaiian steak!! Best steak you'll ever have!
Atmosphere: 5
Food: 5
Service: 5
Mike Slavensky
So popular that after making a reservation over a month ago and confirming twice that I’d be there, I waited 15 minutes for my table; I guess I’m lucky I only waited that long. Service was almost too good, kind of felt rushed to eat and run. I just want to eat a little something and relax with a drink or three. ?♂️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Artichoke Hearts
Barbara Novinger
Fine quality restaurant and great attendant servers. Delicious ribeye steak and my friend got a Thai salad. Easy to park and quick service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Steak & Noodle Salad
S E
Whenever I am in LA I visit Houston’s as they cook the meats over the fire and that smoke flavor is great!Their Prime fillet is wonderful!They were a bit behind in seating us so we were offered drinks on the House. Very classy!!!Their appetizers are great as usual.Their grilled artichokes are delicious and the jalapeño goat cheese was great! I would prefer it warm but that would make it labor intensive so it is served cold.
Amazing go to place! Everything is delicious and my go to beverage is a Daiquiri. A must!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach & Artichoke Dip, Hickory Burger, Famous French Dip Au Jus, California Burger, Pork Ribs
Kimberly H
I cannot cannot say enough good things about this restaurant. First time here, recommended by others. It is pricey as it is a steakhouse. We had reservations and got there a little early and they were able to seat us. Every single person we came into contact with was absolutely amazing. Friendly and helpful. The bartender Mitch was amazing and recommended some amazing drinks. Our server and everyone that assisted her was absolutely amazing. Beyond friendly and gave recommendations that did not disappoint. Very clean facility. Restrooms were nice, small parking lot available and street parking. Highly recommend and will gladly return.Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Cobbler, Double-Cut Pork Chop, Grilled Artichoke Hearts, Famous French Dip Au Jus, Thai Noodle Salad, Pork Ribs
Leslie Perez
The flavor of their meat was spectacular. We went with my family to eat and their attention was always special to everyone.
My recent experience here at Houstons was nothing short of a nightmare. Not only was the customer service shockingly poor from the host to the Manager Bow but the food quality was also terrible. Imagine my disgust when I found a hair in my food - a repulsive addition that left me feeling nauseated and utterly disappointed. When I brought this issue to the attention of the manager, instead of addressing the situation with urgency and professionalism, they brushed it off with indifference. It's appalling that a restaurant would have such disregard for basic hygiene standards and customer satisfaction. I strongly advise against dining here unless you have a strong stomach and a tolerance for appalling service.Do not waste your time or money on this place. There are so many other great restaurants in the area to go to.Also, as a tip. They do not seat a party bigger then 2. They have a very strict dress code, no phone allowed. You have to take your call outside of the restaurant. Lastly not family friendly.
Ate at the bar, and Linda was incredibly helpful and friendly and produced some wonderful cocktails while doing so ?.I had the crispy chicken sandwich, which was juicy, crispy, and very delicious!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich w Fries
I arrived at the store after 11:30, prepared to wait, and there was a 40 minute wait, so I killed time at a nearby supermarket. The steak meat was tender and delicious, and while I was waiting, I ordered the antichokes that were grilled on the grill after seeing the reviews saying they were delicious, and they were really delicious. it's recommended. The store had a nice atmosphere, the front desk staff remembered my name after just one visit, and the floor staff were very kind. It's amazing that you can enjoy such great customer service and food at this price.
Atmosphere: 5
Food: 5
Service: 5
You wouldn't think that this chain restaurant would be special or unique, but it's a true gem. The atmosphere is dark and classy, the food is top-notch, and they have a lovely bar. It's standard American fare (plus sushi), but it's done really well. The grilled artichoke and chicken sandwich are standouts.But the service is what makes this place so stellar. They are responsive and accommodating to the level of a Michelin star restaurant. Attentive without being suffocating.The prices aren't outrageous and there's ample parking (no valet). It's best to plan ahead as reservations fill up quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Artichoke Hearts
Thank you to our server Honesty. Absolutely wonderful food. Chic and modern atmosphere. Service is exceptional. Great drinks!. Definitely coming back. Expect to have at least about an hour of wait time to be seated, but definitely worth it. A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach & Artichoke Dip, Grilled Artichoke Hearts, California Burger, Salmon Dinner
The wait can be long if you don't have reservations which tells you how good this place is. The food is consistently great and the service as well. If you haven't been...you need to.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Key Lime Pie, Spinach & Artichoke Dip, Famous French Dip Au Jus, Pork Ribs
The Hawaiian steak!! Best steak you'll ever have!
Atmosphere: 5
Food: 5
Service: 5
So popular that after making a reservation over a month ago and confirming twice that I’d be there, I waited 15 minutes for my table; I guess I’m lucky I only waited that long. Service was almost too good, kind of felt rushed to eat and run. I just want to eat a little something and relax with a drink or three. ?♂️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Artichoke Hearts
Fine quality restaurant and great attendant servers. Delicious ribeye steak and my friend got a Thai salad. Easy to park and quick service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Steak & Noodle Salad
Whenever I am in LA I visit Houston’s as they cook the meats over the fire and that smoke flavor is great!Their Prime fillet is wonderful!They were a bit behind in seating us so we were offered drinks on the House. Very classy!!!Their appetizers are great as usual.Their grilled artichokes are delicious and the jalapeño goat cheese was great! I would prefer it warm but that would make it labor intensive so it is served cold.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach & Artichoke Dip, Grilled Artichoke Hearts
Restaurantji Recommends
Entire staff was AWESOME.
Atmosphere: 5
Food: 5
Service: 5
Best Houston’s in the Region! Always busy with amazing service and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach & Artichoke Dip, Thai Noodle Salad
Amazing go to place! Everything is delicious and my go to beverage is a Daiquiri. A must!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach & Artichoke Dip, Hickory Burger, Famous French Dip Au Jus, California Burger, Pork Ribs
I cannot cannot say enough good things about this restaurant. First time here, recommended by others. It is pricey as it is a steakhouse. We had reservations and got there a little early and they were able to seat us. Every single person we came into contact with was absolutely amazing. Friendly and helpful. The bartender Mitch was amazing and recommended some amazing drinks. Our server and everyone that assisted her was absolutely amazing. Beyond friendly and gave recommendations that did not disappoint. Very clean facility. Restrooms were nice, small parking lot available and street parking. Highly recommend and will gladly return.Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Cobbler, Double-Cut Pork Chop, Grilled Artichoke Hearts, Famous French Dip Au Jus, Thai Noodle Salad, Pork Ribs
The flavor of their meat was spectacular. We went with my family to eat and their attention was always special to everyone.
Atmosphere: 5
Food: 5
Service: 5