Starbucks

743 N Lake Ave, Pasadena
(626) 797-1908

Recent Reviews

Lisa C.

4/1310:30am I went to buy a glass of lavender Cream Frappuccino. The store was very busy but the quality was terrible. Smoothie with coffee chips? Or chocolate chips? Bit by bit, it turns black, which proves that the smoothie making machine has not been cleaned at all. Very disgusting.

Atmosphere: 2

Food: 1

Service: 2

Mindy Seraphin

Nice employees.. Just drive thru a little slow

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Frappuccino and a Cold Brew with a Tea

Jessica Davis

I was visiting my favorite Starbucks when there seemed to be a commotion. It appeared that the District Manager seemed to be upset because there was a homeless man outside waiting for donations. I see this guy all the time and he’s friendly, polite, never causes a problem and not ever aggressive. Well, Jennifer Vanderpool, the District Manager, doesn’t like homeless people. She forced the store manager to tell him to leave. He doesn’t have to!!! He isn’t doing anything wrong. She called the police, who were great by the way! Jennifer lied to the police and wanted police to arrest him. She was so upset that nothing could be done because the homeless guy is not breaking the law!!! The only thing good about my visit was how comical this Karen was. I thought Starbucks did sensitivity training??? They don’t have cameras at this location but I do and I will be informing corporate on how unprofessional this employee represents their brand. There are great employees at this store and they love my friend outside as much as I do.

Atmosphere: 1

Service: 1

Divina Kuhn

Rude rude rude employee...not friendly

Jordan Kennedy

horrible

The Drummer’s Studio West

The food and beverages were low quality. The cashier was very rude and took forever. I don't see myself going back. I'm taking my business to smaller mom and pop family owned coffee shop.

Atmosphere: 1

Food: 1

Service: 1

Merrick Velasco

Great coffee, speedy service, clean atmosphere, friendly

Atmosphere: 5

Food: 5

Service: 5

Priscila L

Crazy busy, long wait but good

Atmosphere: 4

Food: 5

Service: 4

Adam

Friendly Starbucks - Parking is minimal but there is a drive thru.

Ma

Nice clean busy spot... quick and friendly .. drinks were good..

Atmosphere: 5

Food: 5

Service: 5

Carl Paneno

This Starbucks is always busy when I get there. My Starbucks was great ? as always.This is my favorite Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Sara Noemi D.

Came here looking for the new Stanley Res cup spoke with Edward and he told me we just got like 3 and the crew got them. I'm sorry. Like really? People wake up early to get in line for this and we don't get chance.

Emelin D.

Very upset. I ordered my drink and left thinking everything was good and when I took a sip it was bitter. They forgot to add the sweetener that I asked for because they were to busy talking when we drove by the window. I called the store and asked if they have a store credit or any type of way that I can get the right drink that I PAID for and they said that if I don't make it back it time today before they close there's nothing they can do. I myself work as a barista and I know there's some way of fixing this situation but they just didn't want to. Store needs better management or maybe just better employees

Daisy Olivares

Very good service, yet haven't entered since the recent remodeling of the interior. Only gone through drive thru but nonetheless enjoy coming to this location.

Service: 5

Recommended dishes: Frappuccino and a Cold Brew with a Tea, Bacon Egg Cheese, Mocha Cookie Crumble, Chocolate Cake Pop, Mango Dragonfruit Starbucks Refreshers Beverage

Yegho Sahakyan

Shows open until 10 drove for 15 min and they the store is closed at 9:40

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