I was a nice place and i got my food and the lady was nice
Atmosphere: 4
Food: 5
Service: 5
Don Holdenried
The quality of the food does not reflect the price gouge being harged. The hot sandwich was cold meat warmed in sandwich form in a toaster oven.Non of the 3 Petaluma Subwats honor the Subway promotions listed on TV or online benefits of the Subway app do not apply to the restaurants as they are privately owned not held to Subway advertising as the franchise locations are.
Atmosphere: 2
Food: 1
Service: 2
Jesus P. Nuñez
Best Subway I've had in a while!!! I definitely recommend this place!!
Atmosphere: 5
Food: 5
Service: 5
Jerad Alexander
Horrible service. The owners are
Food: 3
Service: 1
Dawn
Needs to change the gloves before touching the food. I watch this the last time I went 12/3/2023
Atmosphere: 5
Food: 5
Service: 4
Pikea M.
A local Subway franchisee has been in the papers recently for wage theft and employment violations. I read earlier this week that franchisee has been ordered to sell their locations or shut them down. This one wasn't owned by that franchisee. Not sure who owns it now, but it changed fast.This was the only Subway in Petaluma I'd go to as it was the only one which actually covered their ingredients between uses. I've been going here since it opened at least ten years ago. I'm an infrequent customer, maybe ten times a year, and it has been at least a month since my last visit. What happened?Seriously...what happened?I went in today and it was a completely different crew. Then I noticed that none of the ingredients were covered. Then things went really sideways. I ordered my tuna sandwich and walked the young lady through the process. No toasting, that type of cheese, and everything but A, B, or C. She puts A on it. "No A". She tosses the A. She puts B on it. "No B" (a little more exasperated). She picks B off *and throws it back into the B bin*. I stood there for a second with my mouth agape. Then I said, "I'm sorry, but this is way too unsanitary" and left. Food never touches other food until it's prepared. Once it touches other food it doesn't get put back in queue. Ever more so once it touches meat. WAY more so once it touches fish mixed with mayo.I'm fairly certain this location was sold in the last several weeks. I'm just one customer, but now I'm one less customer. GROSS.
Ashley Jackson
I work nearby and usually order on the app and go pick it up on a break. This is the best location in Petaluma. They pack my sandwich to the brim with meat and veggies and dont skimp on the sauce, either. This is the only Subway that hasnt messed up my order or skimped me on something. The staff is really nice as well.
Atmosphere: 4
Food: 5
Service: 5
S Champlin
Unfortunately I set my tablet down by register to pay one Friday nite and forgot it. After several attempts to call to get my tablet back, later the next day a Starbucks employee checked ...... morning opener hadn't seen the tablet.I called the store 9 times with no
Atmosphere: 4
Recommended dishes: Sweet Onion Chicken Teriyaki
Mandy S.
6 ish in the evening and no customers ....The young Lady was working hard mopping the floor. Store was so clean and neat. Really dislike when all meat and ingredients are pile up in the center. This is the reason I rather drive further to other Subway shop where staff are trained better. The Worst thing is .... The lettuce is old, discolored, and some rot . I had to ask her to pick the rot one out. We also bought a meatball sub home. The meatball in sandwitch is not hot, just lukewarm. Wont come back again.
Minni Sekhon
Best Subway in Town. Clean , friendly staff, best customer service.
Bad service the lady is not making the sandwich in order it took 50 mins for a 6inch sandwich this is an online order
Jasmine Sekhon
Great customer service and cleanliness! The ordering process was efficient and I had a very nice conversation with the Sandwich Artist. I'll definitely come back again!
Jasmine S.
Great customer service and cleanliness! The ordering process was efficient and I had a very nice conversation with the Sandwich Artist. I'll definitely come back again!
Richard I.
This Subway recently raised there prices and they no long accept company coupons. They charged $4 for a side of Bacon and $4 for avocado I am never going back here again..
Rippin Lips
Got the foot long sweet onion chicken teriyaki. The two lady's were very cheap on the meat and veggies. Ask for more and got reply we will charge. I said nevermind. Later that evening I get food poisoning. This 1 location has put a sour taste in my mouth with subways.
I was a nice place and i got my food and the lady was nice
Atmosphere: 4
Food: 5
Service: 5
The quality of the food does not reflect the price gouge being harged. The hot sandwich was cold meat warmed in sandwich form in a toaster oven.Non of the 3 Petaluma Subwats honor the Subway promotions listed on TV or online benefits of the Subway app do not apply to the restaurants as they are privately owned not held to Subway advertising as the franchise locations are.
Atmosphere: 2
Food: 1
Service: 2
Best Subway I've had in a while!!! I definitely recommend this place!!
Atmosphere: 5
Food: 5
Service: 5
Horrible service. The owners are
Food: 3
Service: 1
Needs to change the gloves before touching the food. I watch this the last time I went 12/3/2023
Atmosphere: 5
Food: 5
Service: 4
A local Subway franchisee has been in the papers recently for wage theft and employment violations. I read earlier this week that franchisee has been ordered to sell their locations or shut them down. This one wasn't owned by that franchisee. Not sure who owns it now, but it changed fast.This was the only Subway in Petaluma I'd go to as it was the only one which actually covered their ingredients between uses. I've been going here since it opened at least ten years ago. I'm an infrequent customer, maybe ten times a year, and it has been at least a month since my last visit. What happened?Seriously...what happened?I went in today and it was a completely different crew. Then I noticed that none of the ingredients were covered. Then things went really sideways. I ordered my tuna sandwich and walked the young lady through the process. No toasting, that type of cheese, and everything but A, B, or C. She puts A on it. "No A". She tosses the A. She puts B on it. "No B" (a little more exasperated). She picks B off *and throws it back into the B bin*. I stood there for a second with my mouth agape. Then I said, "I'm sorry, but this is way too unsanitary" and left. Food never touches other food until it's prepared. Once it touches other food it doesn't get put back in queue. Ever more so once it touches meat. WAY more so once it touches fish mixed with mayo.I'm fairly certain this location was sold in the last several weeks. I'm just one customer, but now I'm one less customer. GROSS.
I work nearby and usually order on the app and go pick it up on a break. This is the best location in Petaluma. They pack my sandwich to the brim with meat and veggies and dont skimp on the sauce, either. This is the only Subway that hasnt messed up my order or skimped me on something. The staff is really nice as well.
Atmosphere: 4
Food: 5
Service: 5
Unfortunately I set my tablet down by register to pay one Friday nite and forgot it. After several attempts to call to get my tablet back, later the next day a Starbucks employee checked ...... morning opener hadn't seen the tablet.I called the store 9 times with no
Atmosphere: 4
Recommended dishes: Sweet Onion Chicken Teriyaki
6 ish in the evening and no customers ....The young Lady was working hard mopping the floor. Store was so clean and neat. Really dislike when all meat and ingredients are pile up in the center. This is the reason I rather drive further to other Subway shop where staff are trained better. The Worst thing is .... The lettuce is old, discolored, and some rot . I had to ask her to pick the rot one out. We also bought a meatball sub home. The meatball in sandwitch is not hot, just lukewarm. Wont come back again.
Best Subway in Town. Clean , friendly staff, best customer service.
Restaurantji Recommends
Bad service the lady is not making the sandwich in order it took 50 mins for a 6inch sandwich this is an online order
Great customer service and cleanliness! The ordering process was efficient and I had a very nice conversation with the Sandwich Artist. I'll definitely come back again!
Great customer service and cleanliness! The ordering process was efficient and I had a very nice conversation with the Sandwich Artist. I'll definitely come back again!
This Subway recently raised there prices and they no long accept company coupons. They charged $4 for a side of Bacon and $4 for avocado I am never going back here again..
Got the foot long sweet onion chicken teriyaki. The two lady's were very cheap on the meat and veggies. Ask for more and got reply we will charge. I said nevermind. Later that evening I get food poisoning. This 1 location has put a sour taste in my mouth with subways.