Good customer service. Good ice cream taste. Small place.
Kim U.
If you go on the 31st of any month, you will get 31% off of your scoops. Even though it was raining heavily on New Year's Eve, off I went with my tribe to get scoops of ice cream. I got one single on a sugar cone. I turn around and the Prince has two scoops in a waffle. Not to be outdone, the Princess asks if she can get the same. Of course. All less than $15. No pictures. It was raining. We were in the car by the time I thought of it. Good deal on the 31 at of months that have 31 days. They stayed open their regular hours and the place was clean.
Charlene A.
Ordered 2 Banana Royales from this location yesterday since the day before the Montebello location forgot one of our orders and adding insult to injury gave us really small portions for the 1 order that did arrive, and had to be shared between 3. The picture doesn't do this Sundae any justice, whoever was on duty yesterday please pat yourself on the back, you made my kids happy!
Laura Enright
Excellent
Kevin H.
So far I've only been to Baskin Robbins twice. I've rarely gone to an ice cream shop given that I shop ice cream cartons at Vons or Ralph's. Let me say the service at this place is fantastic because when I ask for a double scoop, they do not cheat you. They actually give you a little more than a double scoop. Which is why I leave a tip for them on every visit. Staff was very friendly and even offered me a sample to try their newer flavors.
Vane M.
Worst customer service ever. I came in today for a cone and also decided to try their New boba drink but as I was walking out I gave it a sip and it was completely disgusting, so I went back in to the store hoping I can exchange it for a cone but their employees response was that they couldn't do no exchanges or refunds. Also to top it off they had no manager in that I can speak to when their should ALWAYS be a manger in at all times. The employees really failed to make things right. It was something simple but they couldn't figure it out and they also just laughed about the whole situation. Save ur time and DON'T COME HERE.
Jacob G.
Terrible service. I went and wanted to try something new. Once I got it and paid I tasted the drink and it was disgusting so I ask if I can get something else. The workers response was that there's nothing they can do about it because they don't have a manager in. First of all there should always be a manager in. And second thing is that I just wanted like a cone instead, I never wanted a refund or anything just something else. Not sure the workers name but it was a Chinese girl. And they were acting rude about the whole situation.
David Pollison
Friendly service and a terrific selection + they actually had Baseball-Nut - my wife's favorite from her childhood.
They not give discount to military personal, like most. Do.
Alisha C.
WOW BASKIN ROBBINS has hit the sweet spot with their new frozen beverages! My favorite happens to be the mint and chip with root beer float. I know it sounds like a weird combination but it is so yummy! Also try anything with their mango ice cream triple mango ice cream is the bomb and work in anyway you get it watch out y'all though you better get this one early or they sell out every day. Give it a good try! Thank
Bella Seavey
Very delicious!!!!!!
Orchid S.
I was charged for two double scoops when I order two single scoops, plus I asked for mint chocolate chip and got chocolate chip. I asked if what i ordered was a double, and then he said no, and refunded me the difference. Hmmm!
Rachel Ruiz
I love ice cream!! I love that there's a lot of flavors to!! I went in today to order an ice cream cake for my son's birthday....call of duty. It was such an easy process. I gave them the picture that I wanted and chose the flavors. I can't wait to see what the cake is going to look like!! I grabbed the new blackberry hibiscus iced tea freeze and it was delicious and a cup of ice cream for my grandson. The staff was really nice!!
Good choice for the summer !!
It’s my moms favorite place for a banana split.
Good customer service. Good ice cream taste. Small place.
If you go on the 31st of any month, you will get 31% off of your scoops. Even though it was raining heavily on New Year's Eve, off I went with my tribe to get scoops of ice cream. I got one single on a sugar cone. I turn around and the Prince has two scoops in a waffle. Not to be outdone, the Princess asks if she can get the same. Of course. All less than $15. No pictures. It was raining. We were in the car by the time I thought of it. Good deal on the 31 at of months that have 31 days. They stayed open their regular hours and the place was clean.
Ordered 2 Banana Royales from this location yesterday since the day before the Montebello location forgot one of our orders and adding insult to injury gave us really small portions for the 1 order that did arrive, and had to be shared between 3. The picture doesn't do this Sundae any justice, whoever was on duty yesterday please pat yourself on the back, you made my kids happy!
Excellent
So far I've only been to Baskin Robbins twice. I've rarely gone to an ice cream shop given that I shop ice cream cartons at Vons or Ralph's. Let me say the service at this place is fantastic because when I ask for a double scoop, they do not cheat you. They actually give you a little more than a double scoop. Which is why I leave a tip for them on every visit. Staff was very friendly and even offered me a sample to try their newer flavors.
Worst customer service ever. I came in today for a cone and also decided to try their New boba drink but as I was walking out I gave it a sip and it was completely disgusting, so I went back in to the store hoping I can exchange it for a cone but their employees response was that they couldn't do no exchanges or refunds. Also to top it off they had no manager in that I can speak to when their should ALWAYS be a manger in at all times. The employees really failed to make things right. It was something simple but they couldn't figure it out and they also just laughed about the whole situation. Save ur time and DON'T COME HERE.
Terrible service. I went and wanted to try something new. Once I got it and paid I tasted the drink and it was disgusting so I ask if I can get something else. The workers response was that there's nothing they can do about it because they don't have a manager in. First of all there should always be a manager in. And second thing is that I just wanted like a cone instead, I never wanted a refund or anything just something else. Not sure the workers name but it was a Chinese girl. And they were acting rude about the whole situation.
Friendly service and a terrific selection + they actually had Baseball-Nut - my wife's favorite from her childhood.
Restaurantji Recommends
They not give discount to military personal, like most. Do.
WOW BASKIN ROBBINS has hit the sweet spot with their new frozen beverages! My favorite happens to be the mint and chip with root beer float. I know it sounds like a weird combination but it is so yummy! Also try anything with their mango ice cream triple mango ice cream is the bomb and work in anyway you get it watch out y'all though you better get this one early or they sell out every day. Give it a good try! Thank
Very delicious!!!!!!
I was charged for two double scoops when I order two single scoops, plus I asked for mint chocolate chip and got chocolate chip. I asked if what i ordered was a double, and then he said no, and refunded me the difference. Hmmm!
I love ice cream!! I love that there's a lot of flavors to!! I went in today to order an ice cream cake for my son's birthday....call of duty. It was such an easy process. I gave them the picture that I wanted and chose the flavors. I can't wait to see what the cake is going to look like!! I grabbed the new blackberry hibiscus iced tea freeze and it was delicious and a cup of ice cream for my grandson. The staff was really nice!!