I went here at 4 pm and was very disappointed to find that this place no longer exists because of the fact that they lost their lease. Don't go here!
Michael G.
Drove by other day and it is all boarded up with sign saying they lost their lease, so yup, permanently closed. Based on the reviews here, I'm not surprised. Still, when you just gotta have some KFC extra crispy, it was super convenient.
ELIZABETH LEVY
Loss their lease- Closed!!!
alice re
Used to be my favorite KFC. Terribly managed now. Always running out of menu items & if you're lucky enough to not run out of the item it is then just thrown together with missing ingredients.Parking: Parking ok.
Anita Alvarez
The chicken was okay. The coleslaw was okay. They were understaffed. We had to wait 15 minutes. Two other drive-thru cars were also waiting. The order was correct so that was good.
Atmosphere: 2
Food: 3
Service: 2
taylor
Today i was helped by Daniel and personally if i was management I would highly consider giving him a raise or promotion. First of all, The food was outstanding, second Daniels customer service was outstanding. He was very friendly and even recommended various delicious items. Daniel was very professional and for that reason i will continue to be a customer.
Ziming Ke
Better than my expectations. food is in good price and taste OK. The cashier is fun and slip to the front. I like the historical photos shown in the store. My kid loves here.
Atmosphere: 5
Food: 4
Service: 5
Zainab Saka
Hehe, is it me or the KFC I got here in Pleasanton was better than the one I ate while in West Lafayette, Indiana. Hmm.
Judy Patton
This place sucks. I went tonight with a coupon for 9 piece double Mash, whick is legs and thighs. I come home with legs and breast. If I wanted white meat, I would not have ask for all dark. This isn't the first time they have messed up my orders. But this will be the last, yall just lost a customer.
Sathyan S.
horrible management and even more awful people who're working - rude & unfriendly. we learned our lesson never order online to pick and we end up empty-handed, either they say that are closed early or no food and don't even refund us. we have to call 1-800 to get our refund back. "Lettecia" the manager, is the rudest person we ever come across in any place. good job KFC :-) decided never to go back to this outlet.
It's fun every once in a while to eat KFC but I must say this store is very disorganized and needs much better management. I waited 40 minutes for my food after ordering at the counter and I kept asking to see someone in charge. I finally received my family meal and the whole order was screwed up so until they get better management, you might want to go to another KFC.
Cheryl R.
Was going to spluge and get 8 piece chicken only for family lunch, posted price was I think $19.99, cashier said $54.50 I said oh no I requested 8 piece & chicken only , he said, yes they havent updated the board our prices went way up. Crazy~ I passed , super nice cashier, I feel bad he is probably going to get a lot of grief today. Not sure what the issue is but their website does not reflect price increase either~
George F.
This place does not take cash ... you gotta be kidding me. You have lost a customer. I will not be back.
Denise K.
Went to Kentucky fried chicken tonight at 5:45 pm August 12th, this is the second time in a month. Tonight they had No extra crispy breasts! The biscuits were rock hard and the cole slaw tasted bitter! A couple weeks ago we went to the drive through to order and they were out of breasts?? I don't know who to complain to their the worst so disappointed!
Alejandro Gutierrez
Food was good, but didn't receive everything we ordered or utensils
I went here at 4 pm and was very disappointed to find that this place no longer exists because of the fact that they lost their lease. Don't go here!
Drove by other day and it is all boarded up with sign saying they lost their lease, so yup, permanently closed. Based on the reviews here, I'm not surprised. Still, when you just gotta have some KFC extra crispy, it was super convenient.
Loss their lease- Closed!!!
Used to be my favorite KFC. Terribly managed now. Always running out of menu items & if you're lucky enough to not run out of the item it is then just thrown together with missing ingredients.Parking: Parking ok.
The chicken was okay. The coleslaw was okay. They were understaffed. We had to wait 15 minutes. Two other drive-thru cars were also waiting. The order was correct so that was good.
Atmosphere: 2
Food: 3
Service: 2
Today i was helped by Daniel and personally if i was management I would highly consider giving him a raise or promotion. First of all, The food was outstanding, second Daniels customer service was outstanding. He was very friendly and even recommended various delicious items. Daniel was very professional and for that reason i will continue to be a customer.
Better than my expectations. food is in good price and taste OK. The cashier is fun and slip to the front. I like the historical photos shown in the store. My kid loves here.
Atmosphere: 5
Food: 4
Service: 5
Hehe, is it me or the KFC I got here in Pleasanton was better than the one I ate while in West Lafayette, Indiana. Hmm.
This place sucks. I went tonight with a coupon for 9 piece double Mash, whick is legs and thighs. I come home with legs and breast. If I wanted white meat, I would not have ask for all dark. This isn't the first time they have messed up my orders. But this will be the last, yall just lost a customer.
horrible management and even more awful people who're working - rude & unfriendly. we learned our lesson never order online to pick and we end up empty-handed, either they say that are closed early or no food and don't even refund us. we have to call 1-800 to get our refund back. "Lettecia" the manager, is the rudest person we ever come across in any place. good job KFC :-) decided never to go back to this outlet.
Restaurantji Recommends
It's fun every once in a while to eat KFC but I must say this store is very disorganized and needs much better management. I waited 40 minutes for my food after ordering at the counter and I kept asking to see someone in charge. I finally received my family meal and the whole order was screwed up so until they get better management, you might want to go to another KFC.
Was going to spluge and get 8 piece chicken only for family lunch, posted price was I think $19.99, cashier said $54.50 I said oh no I requested 8 piece & chicken only , he said, yes they havent updated the board our prices went way up. Crazy~ I passed , super nice cashier, I feel bad he is probably going to get a lot of grief today. Not sure what the issue is but their website does not reflect price increase either~
This place does not take cash ... you gotta be kidding me. You have lost a customer. I will not be back.
Went to Kentucky fried chicken tonight at 5:45 pm August 12th, this is the second time in a month. Tonight they had No extra crispy breasts! The biscuits were rock hard and the cole slaw tasted bitter! A couple weeks ago we went to the drive through to order and they were out of breasts?? I don't know who to complain to their the worst so disappointed!
Food was good, but didn't receive everything we ordered or utensils