TOP POT RESTAURANT 宴遇火锅

2733 Stoneridge Dr Suite 105, Pleasanton
(925) 292-9666

Recent Reviews

quang lam

Good for all you can eat hot pot. I like the fresh selections of ingredients and sauces. The Cara oranges was a bonus! The staff was very friendly but they don't seem to have enough servers.

Atmosphere: 3

Food: 5

Service: 5

prod Zensei

Gave themselves a

Atmosphere: 1

Food: 1

Service: 1

NkaujHmoobCA Lauj

My friend and I went hiking and stopped by to eat at this restaurant. It was our first time there and eating hot pot. Mimi was so friendly and took her time explaining to us. The restaurant is clean and nice. The food is fresh and so delicious. The customer service we received was excellent. I love the hot foods. Will definitely go back with my family. Thanks for a great experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: King Oyster Mushroom, Sliced Beef & Ox Tripe in Chili Sauce 夫妻肺片, Hot Pot

Daniel Wu

Terrible food Terrible

Atmosphere: 1

Food: 1

Service: 1

Maria Francisco

Food is good for the price. Waitress Mimi is awesome! She was very attentive, friendly & has a happy demeanor. We will come back soon! ?

Atmosphere: 5

Food: 4

Service: 5

Niko Tsai

It's actually closed before 9pm on Sundays. Don't visit if you arrive around 8:45pm on Sunday.

Service: 3

Victoria Thompson

Had such a fun time!!! Came with a large party of 10 and they kept the food coming it was amazing and we got the party started they didn't mind us starting a quick dance party! Love it here!!! (It was our second night in a row)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Pot

Xavier Bernal

It was definitely worth it. I really like their hotpot/shabu-shabu variety. The meat and vegetables are both fresh. Mimi, our server, is fantastic. She's really accommodating and will recommend the best hotpot combination for you. We are definitely going back for the food and Mimi!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hot Pot

lu Xuan

Food can be good. But I don’t like the way it collects tips. It automatically adds the tip to the total. Minimum 18%. It feels like tipping is mandatory, I would tip but I feel uncomfortable! In addition, $10 is charged for babies under 4 feet, unless they are still drinking milk powder. First time and last time to go.

Atmosphere: 2

Food: 3

Service: 1

Chun Heng (Bobby6000)

good food and service, cozy

Atmosphere: 4

Food: 5

Service: 5

Beryl G.

Great customer service 5/5Great accommodations for lg party 5/5Great for families with young children 5/5Great food tastes 5/5Great ambiance for families 5/5If you ask for Mimi. She will go on and above to make sure your party's need are met. Mimi 5/5

Xavier B.

It was definitely worth it. I really like their hotpot/shabu-shabu variety. The meat and vegetables are both fresh. Mimi, our server, is fantastic. She's really accommodating and will recommend the best hotpot combination for you. We are definitely going back for the food and Mimi!

Nick N.

If i could give this Zero stars I would! Waitress was very rude and a group that rolled in before us was helped and ordered before us. I was also pressured to Tip and was told the tip already was added to my bill. I was planning on tipping but not as much since they were rude to my family and I. They made us pay for a child who wasn't even eating, we had brought baby food. Worst hot pot i've ever been to! Never returning and never recommending

Joe Cuenco

Broth didn't have much flavor. Pork bone Broth looked like dirty

Atmosphere: 3

Food: 3

Service: 4

H H

Definitely will NOT recommend this place or return to this place. There are other better hotpot places in the area. Overall experience is negative. Very disappointing.This place is usually very quiet, so we never tried until today, it was rainy and cold, best for hotpot, we decided to try their ayce $29.99/person (split soup is $5 extra). We went in, it wasn't very busy only a few tables, the waiters saw us but nobody greeted to seat us, we had to wave them down and wait for them to clean a table, which was unnecessary since there were many other tables available. Once seated they bought the utensils only which was dirty and no menu, we had to wave them down once again to get a menu. When we were ready, I tried to explain my order to the lady with the mask, she impatiently said "yeah yeah yeah, it's ok, I understand" without letting me finish my sentence, so I trusted she knows what's she's doing. No suprise, the order comes out wrong! They didn't bring certain things we ordered and added random things we never ordered. When we confronted them just for the proper meat cuts the guy server said "well this is what we have, you'll get the rest later!", Which later they never bought it, we had to ask for it again! Rice was undercooked, can feel the hard raw rice pieces. Severs were unprofessional and impatient. Some Meat cuts and veggies were fresh, the rest like shrimp, pork tongue, octopus, muscles were either old or unfresh.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Hot Pot, Chicken Feet

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