Pizza Hut

2301 N Garey Ave, Pomona
(909) 593-2000

Recent Reviews

Brian Avant

The pizza ? and buffalo wings are always good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pepperoni Pizza, Boneless Buffalo Wings

First

Oh my! Not one positive review. I was going to place an order at this location until I read these reviews, but I think I'll avoid the headache and waste of time. Thanks to everyone who left their experiences. ??

Dorothy Molinar

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Breadsticks

Ryon Bailey

Friendly staff, hot women working inside preparing the orders. Excellent customer service. 110% satisfied. Will be back soon! My favorite pizza was Domino's, but it has now switched over to Pizza Hut.Vegetarian options: I'm not a vegetarian, so no comment. My favorite choice would be a Meat Lover pizza!!!Parking: I normally walk there because I stay close by. Normally when I show up, everyone is in a good mood. If I'm in a bad mood, they seem to put me in a great mood immediately!Wheelchair accessibility: Definitely a ramp to get in for the handicapped. Unlike a place in Orange county, CA called Magnolia bank. No wheelchair access for anybody, crappy manager named Daniel Rotter. You don't want to know the special nickname I have for him! It's pretty, explicit!!! That's the nicest way for me to put it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Breadsticks, Boneless Buffalo Wings

Nevaeh Martinez

Customer service wasn’t helpful at all need better customer service didn’t help fix any problem at all. Closing manager on the day of January 18th 2024 wasn’t polite was very rude and short

Atmosphere: 1

Food: 3

Service: 1

Eric Salas

Not great service, food is

Atmosphere: 1

Food: 1

Service: 1

Dave

I ordered a supreme personal pan pizza contactless pickup. But I asked for double pepperoni which costs about $1 more and gave them an 18% tip. I got there just as my order was ready and parked in the contactless pickup space. I waited 10 more minutes for them to bring it out, but they didn't, so I went inside. The manager gave it to me and said have a nice day. But when I opened it, it was just normal, no extra pepperoni. So, I went back in and said they didnt give me the extra pepperoni like I ordered. The girl in front immediately said they will make another one. Another employee there said sorry, and that I can keep the first one and not to worry.Suddenly the manager storms out and demands to see the pizza. I gave it to him, and he said it is double. He stuck his fingers into my pizza and counted 8 slices and said the normal one is 4 slices. I said I'll wait for the new one and see. Then he said he's the manager and he's not going to make it and I must take the old one or nothing at all. He said I was just trying to rip him off. We argued a bit and I decided to give him the old one and I went back to work with nothing. No refund - nothing.This man should be fired. He was so rude to me even after paying extra and giving them a tip before I experienced such lousy rude service from the store manager. I work at the hospital and would go there once a week for lunch. But this is the first time ordering extra. I know what the regular pizza looks like. It’s obvious. Also, the picture on the website shows at least 9 slices on the regular pizza. I will never buy from them again and I hope this review prevents others from visiting the store again.Just a followup, I found out from my son who works at another location that the supreme personal pan pizza normally gets only 4 slices of pepperoni. Pepperoni only get 6 slices. So I guess I was wrong. No lunch, lost $10 and bad atitude from the manager. All that for nothing. Still not going back.

Atmosphere: 1

Food: 5

Service: 1

Mary Barres

Pizza was very dry...sauce was barely visable and toppings skimpy

Terri Gee

Ordered a pizza and there was a mix up but the Customer service rep and manager were great and resolved the issue. Kudos ?

Food: 3

Service: 3

Recommended dishes: Pepperoni Pizza

Rosa Lucero

Accepts EBT hot meals program... I just say cook a little longer and I fot noncompliants

Reece Savage

The customer service was great food was good.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken Pizza

steve gonzales

Samantha was courteous, professional and easy spoken. The pizza was ready pretty quick. It looks amazing and tastes the same. Pleasantly surprised.

Atmosphere: 2

Food: 4

Service: 4

Kimitsuo Le

It's a small Pizza Hut. They're not always stalked with everything, especially the pastas. It's in a bad area, not really safe. This is an anatomy that's quality food. I guess for the price of your expected to pay. I mean, I personally wouldn't go there again but I mean for the people around there that have no choice. Then it's somewhere to get pizza.

Atmosphere: 2

Food: 3

Service: 3

Charles E.

I was a lil worried to order here cause of all the negative reviews lol poor Joaquin but my pizza came out fine a lil thin cause shrinkflation but my pizza was hot af a lil greasy but perfect amount of crispy I think these bad reviews just want free pizza lol

Brili C

Not at all impressed. Food was very late being delivered, cold, and no explanation or apology offered.

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