The Coffee Bean & Tea Leaf

12314 Poway Rd, Poway
(858) 668-0708

Recent Reviews

Alain Cornejo

Best coffee and latte hands down. Less money and bigger portions than Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Peter A.

I bought a Mocha to go. It was great. The service was cheerful and helpful. The drink was prepared quickly.

Rachel P.

They have a lot of vegan options, wonderful staff And great coffee, this place definitely has a home feel. Great place to hangout

Sharron Saidi

Thank you for having places to sit and study unlike Starbucks who have taken away most of their seating. Thank you for your community feel and true gathering space. Happy to spend my money at your place.

Atmosphere: 5

Food: 5

Service: 5

Iffatara Z.

The worst service possible. The employees are extremely rude and unwelcoming. Went to get a coffee this morning and heard the staff backbiting about customers INCLUDING me on the drive thru speakers. Unreal.

Evan Wedlake

It tastes good. They're nice.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Frappuccino

AJ

The girl who was working on Sunday morning (12/10) short black hair was so incredibly rude.My boyfriend ordered a latte and she cut him off and said “HOT OR ICED?” He was like “iced” and she’s like “uhhhh you want a latte iced? We don’t do that.” And he said “sorry, just one second, I’m ordering what I’m told” and she cut him off and said “WELL then I can’t make your order if you don’t tell me if it’s hot or iced.”This was all in a 20 second interaction, and there was no line. We pull up to the window and she said “hi” and nothing else to us. She didn’t say the price, the drink order, nothing. My bf had to speak first and be like “it’s Apple Pay” to which she just held the reader out with no response.So rude. Drinks tasted terrible, I’m sure on purpose. We literally threw the drinks out and got Starbucks.

Atmosphere: 1

Food: 1

Service: 1

Derrick Wagner

No real wait at the drive through. Got a Cafe Mocha (my favorite), a breakfast sandwich and quickly back on my way!Parking: There was a lot of parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwiches & Wraps Ham Egg and Cheese Brioche

Michael Klamerus

1:50pm 11/29/23Terrible service. Waited 20minutes for a muffin and a drink, other customers were served before us that ordered after us. Not sure what the problem is or why the staff can't just say sorry and work on the order immediately.

Atmosphere: 1

Food: 1

Service: 1

Mark M.

Coffee is always Luke warm- never hot like Starbucks. Staff is great and very friendly.

okba HAMITOU

Great place with awesome service. Nice and calm place.

Atmosphere: 5

Food: 4

Service: 5

Glenn Battle

Extremely friendly staff and management. Relaxing place to work or sit in at various times of the day. Good quality coffee.Vegetarian options: someDietary restrictions: YesParking: GreatKid-friendliness: YesWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Coffees Hazelnut Iced Coffee, Cold Brew Cold Brew Vanilla Bean Latte

Ausha S.

We come to this coffee bean often and unfortunately after today I will no longer give them my business. Our order was taken by a team member Bella. One of the rudest people I have ever encountered in a customer service position. Not only did she not take my order correct but decided to try and mock me when I asked for clarification. The manager Alan came out and unfortunately was just as bad as her. I recommend that the company really take a hard look at who they employ...it's a coffee shop make people want to come and have the experience of a coffee shop

Tony Aguayo

This spot is good, I like it, good people, service and products.

Atmosphere: 5

Food: 5

Service: 5

Hi Y.

Amazing coffee Carmel my daughter love this place better than any other cofffeeee place this place has different touches to there coffeee amazing our family favorite

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The Coffee Bean & Tea Leaf

12314 Poway Rd, Poway, CA 92064
(858) 668-0708