The food is always good at this Mr. Pickles, but the service and atmosphere have been lacking.Whenever we first come in, the employees ignore us and have some kind of silent conversation until one finally agrees to help us. Also, the music is so loud that it's difficult to communicate. Three times now, we ordered something on the side, like a whole pickle or pickles on the side, and the employees forget. They never check in with us to make sure our order is accurate before ringing us up. I guess it's on us for assuming the workers know how to check the order...Of course, since we don't eat here that often, we forget to double check and then realize the extras weren't added until we had already left.This comment is more nitpicky, but the service is slower than average shops. The employees take their time making the sandwiches, resulting in a 10-minute wait while they make two sandwiches. Everyone in my family, including me have worked at some kind of sandwich shop over the last few years, and we were always drilled in the importance of making a quick but accurate sandwich. Again, I guess it's on us for assuming we could get quick service.Lastly, the tables and chairs aren't comfortable. Recently, they switched from booths to tables, which makes sense because they save more space. Every table but one is tall, requiring people to sit in the matching tall chairs. However, the chairs are really slippery and aren't body inclusive. I felt like I was hanging on for dear life while trying to eat my sandwich out of fear of slipping off. I don't plan on eating inside again.
Atmosphere: 1
Food: 5
Service: 2
Mario Martinez
We get sandwiches for lunch here a lot. The fast Eddy is very good.
Food: 5
Service: 5
Recommended dishes: Fast Eddy Sandwich
A Scoggins
I love this place! The establishment is clean, staff are friendly, they provide excellent customer service and the Big Dave Sandwich (I prefer on wheat) is always delicious!! Thank you ?
Atmosphere: 5
Food: 5
Service: 5
David Lowe
I loved my Italian sandwich but my wife hated her meatball sandwich. Food preparer was excellent; very accommodating to our wishes.
Atmosphere: 3
Food: 4
Service: 5
Jacky Chain
Overpriced sandwiches combined with bad service.
Atmosphere: 2
Food: 3
Service: 1
Jayme
I've been to quite a few Mr Pickles throughout the area,The girls at this shop must be having a bad day.The first thing I hear come out of the young lady's mouth is that she hasn't taken a break and she needs to take a break. She then asked another associate to see if she would cover for a minute so she can take a break and the other one just blew her off. Then she decided to take my order and I tried to make light of the situation and she was quite rude.Get these girls some help.Or maybe they need a better team captain.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Listen Linda
Polly Neith
Always a good experience, loved when they had the sunday deal and still love going.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Big Jake Sandwich, Italian, Tom Turkey
Clarissa L.
We enjoy the food here, but the service is awful. One person that is constantly working there seems to be angry any time we go in. It's the only reason why we try not to go to this location, unfortunately.
Sarah Alvarez
The sandwiches are decent. However I must say, it seems like you’re an inconvenience. The customer service aspect is really nonexistent, and really feels awkward and uncomfortable. They have the music playing so loud I can’t hear what they’re asking me, and then When I am asking them to repeat what they’re saying they seem to be irritated. I am new to this company I have only purchased here for myself three times, so I am still learning at the menu.It may be helpful to have the music at a regular volume so that way people on the other side of the counter can order properly.
Evan Deppe
Their sandwiches are good, but... they actually just come out of a can. They open them in the back.
Terrible customer service. Walked in, nobody greats you, lady just stands at cashier doing nothing. Guy working making sandwiches seams majorly confused. Makes customer wrong sandwich etc. He helps Another customer that walks in way after me. I ask if I am going to get helped? The other lady working there seams to have attitude after I say I will go somewhere else. I hope employees realize that there paycheck comes from customers. It’s not like the sandwiches are cheap at this place. Employees need to work on customer service skills.
Aaron Alameda
Sandwiches are great. And a free cookie!
Brent Turner
The Dutch bread is the best bread out of all sub shops
Cristine C.
This place has gone down hill since they first opened. Seems like no one cares about fresh food & cleanliness. Went in for bite of my salad and look what was under, a fly ! Ugh waste of money & time to grab this on my lunch break. Never again will I go back.
Christina Shukry
Absolutely horrible attitude from employees. I would never eat there again. Huge attitude. Wish a manager was there. Actually I will be sure to contact whom I need to for the lack of quality customer service. All u can here is them complain about other employees. Gossiping about other workers and getting loud with customers for not hearing their question on what kind of bread they want. Very aggressive attitude. Not appropriate for a place of service.
The food is always good at this Mr. Pickles, but the service and atmosphere have been lacking.Whenever we first come in, the employees ignore us and have some kind of silent conversation until one finally agrees to help us. Also, the music is so loud that it's difficult to communicate. Three times now, we ordered something on the side, like a whole pickle or pickles on the side, and the employees forget. They never check in with us to make sure our order is accurate before ringing us up. I guess it's on us for assuming the workers know how to check the order...Of course, since we don't eat here that often, we forget to double check and then realize the extras weren't added until we had already left.This comment is more nitpicky, but the service is slower than average shops. The employees take their time making the sandwiches, resulting in a 10-minute wait while they make two sandwiches. Everyone in my family, including me have worked at some kind of sandwich shop over the last few years, and we were always drilled in the importance of making a quick but accurate sandwich. Again, I guess it's on us for assuming we could get quick service.Lastly, the tables and chairs aren't comfortable. Recently, they switched from booths to tables, which makes sense because they save more space. Every table but one is tall, requiring people to sit in the matching tall chairs. However, the chairs are really slippery and aren't body inclusive. I felt like I was hanging on for dear life while trying to eat my sandwich out of fear of slipping off. I don't plan on eating inside again.
Atmosphere: 1
Food: 5
Service: 2
We get sandwiches for lunch here a lot. The fast Eddy is very good.
Food: 5
Service: 5
Recommended dishes: Fast Eddy Sandwich
I love this place! The establishment is clean, staff are friendly, they provide excellent customer service and the Big Dave Sandwich (I prefer on wheat) is always delicious!! Thank you ?
Atmosphere: 5
Food: 5
Service: 5
I loved my Italian sandwich but my wife hated her meatball sandwich. Food preparer was excellent; very accommodating to our wishes.
Atmosphere: 3
Food: 4
Service: 5
Overpriced sandwiches combined with bad service.
Atmosphere: 2
Food: 3
Service: 1
I've been to quite a few Mr Pickles throughout the area,The girls at this shop must be having a bad day.The first thing I hear come out of the young lady's mouth is that she hasn't taken a break and she needs to take a break. She then asked another associate to see if she would cover for a minute so she can take a break and the other one just blew her off. Then she decided to take my order and I tried to make light of the situation and she was quite rude.Get these girls some help.Or maybe they need a better team captain.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Listen Linda
Always a good experience, loved when they had the sunday deal and still love going.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Big Jake Sandwich, Italian, Tom Turkey
We enjoy the food here, but the service is awful. One person that is constantly working there seems to be angry any time we go in. It's the only reason why we try not to go to this location, unfortunately.
The sandwiches are decent. However I must say, it seems like you’re an inconvenience. The customer service aspect is really nonexistent, and really feels awkward and uncomfortable. They have the music playing so loud I can’t hear what they’re asking me, and then When I am asking them to repeat what they’re saying they seem to be irritated. I am new to this company I have only purchased here for myself three times, so I am still learning at the menu.It may be helpful to have the music at a regular volume so that way people on the other side of the counter can order properly.
Their sandwiches are good, but... they actually just come out of a can. They open them in the back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Terrible customer service. Walked in, nobody greats you, lady just stands at cashier doing nothing. Guy working making sandwiches seams majorly confused. Makes customer wrong sandwich etc. He helps Another customer that walks in way after me. I ask if I am going to get helped? The other lady working there seams to have attitude after I say I will go somewhere else. I hope employees realize that there paycheck comes from customers. It’s not like the sandwiches are cheap at this place. Employees need to work on customer service skills.
Sandwiches are great. And a free cookie!
The Dutch bread is the best bread out of all sub shops
This place has gone down hill since they first opened. Seems like no one cares about fresh food & cleanliness. Went in for bite of my salad and look what was under, a fly ! Ugh waste of money & time to grab this on my lunch break. Never again will I go back.
Absolutely horrible attitude from employees. I would never eat there again. Huge attitude. Wish a manager was there. Actually I will be sure to contact whom I need to for the lack of quality customer service. All u can here is them complain about other employees. Gossiping about other workers and getting loud with customers for not hearing their question on what kind of bread they want. Very aggressive attitude. Not appropriate for a place of service.