I was so hungry. I was saddened at was I was served. Chicken Sandwich with fries and a little salad.1. Please toast the bun. Come on.2. Don't have your waitress say " he needs to go in the back for the fries"...which were served way after the Sandwich.3. Hey, make some homemade salad dressing..get some decent croutons.4. Play some music instead of blasting the made for TV movies on the "dove channel".The place wasn't even busy at all. Show some love when you serve up your food to the people.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fries
Crystal Rainwater
It would have been 5 stars but the over powering smell of sage was too much.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Giant Burger, Fries
Matt Wemple
We visited right at opening for breakfast we got a ranch hand burrito and crepes both were very good and the staff was very friendly, we will definetly be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ranch Hand Burrito
Mikayla Spoto
A total of 3 tables occupied at the restaurant, we were last out of all them to arrive & their orders already being cooked on the grill at that. Mind you, we come once a week at least typically for takeout since we never get off work early enough to sit in the restaurant to eat. Different gal than usual was working, dark dark reddish hair, had a nice disposition. We ordered classic burgers, fries, & milkshakes & decided to dine in because it was about 6:25 pm (I double checked the time we left our house on my cameras to confirm this time(;) so we figured that was plenty of time to eat there since the other patrons were just waiting for their food. We got our food really quickly, within ten minutes of ordering! The gal serving us said that the ice cream was really difficult to scoop from being in the freezer so she was just going to let it sit out a couple of minutes, which I totally understand!... until it's 6:53 & only my husband had his milkshake made & instead the gal supposedly serving us is having a full conversation with someone at the counter who must be a manager, or have something to do with the restaurant because after my husband finally got up just to pay our tab so we could go, he noticed her collecting a ton of menus & chatting about the business like she was familiar in some type of way... it took the cook walking by to notice us STARING at our server to ask if we needed anything (probably cause they were trying to get out of there since they were closing in MINUTES) & he went to go let our server know we still needed one more shake made & see what was the hold up & she ROLLED her eyes as he was asking what was going on... yes, I saw that by the way. I've worked in the food industry, the retail industry, & healthcare, & I understand getting the hang of a job, learning a routine, but being disrespectful due to your own negligence of time when you were trying to clean up to close & serve ONE table with only two meals... not okay. The other girls that we have had as servers are amazing!!! Even one who popped out of nowhere as we were leaving made sure to wish us a good evening, but this one must've been having an off day, because I hope she doesn't think it's okay to be standoffish & disrespectful to patrons that can SEE your reactions... just super disappointing since we live in red bluff & have been coming here since they opened! We will even drive to Corning if it's too late to order at this one, and every time we've gone to Corning it's always been well worth it. But I think this was our last visit with the red bluff one... maybe work on ensuring employees understand how to provide kind customer service... like an apology from our waitress would've been nice after all that...
Service: 1
Mikayla S.
A total of 3 tables occupied at the restaurant, we were last out of all them to arrive & their orders already being cooked on the grill at that. Mind you, we come once a week at least typically for takeout since we never get off work early enough to sit in the restaurant to eat. Different gal than usual was working, dark dark reddish hair, had a nice disposition. We ordered classic burgers, fries, & milkshakes & decided to dine in because it was about 6:25 pm (I double checked the time we left our house on my cameras to confirm this time(;) so we figured that was plenty of time to eat there since the other patrons were just waiting for their food. We got our food really quickly, within ten minutes of ordering! The gal serving us said that the ice cream was really difficult to scoop from being in the freezer so she was just going to let it sit out a couple of minutes, which I totally understand!... until it's 6:53 & only my husband had his milkshake made & instead the gal supposedly serving us is having a full conversation with someone at the counter who must be a manager, or have something to do with the restaurant because after my husband finally got up just to pay our tab so we could go, he noticed her collecting a ton of menus & chatting about the business like she was familiar in some type of way... it took the cook walking by to notice us STARING at our server to ask if we needed anything (probably cause they were trying to get out of there since they were closing in MINUTES) & he went to go let our server know we still needed one more shake made & see what was the hold up & she ROLLED her eyes as he was asking what was going on... yes, I saw that by the way. I've worked in the food industry, the retail industry, & healthcare, & I understand getting the hang of a job, learning a routine, but being disrespectful due to your own negligence of time when you were trying to clean up to close & serve ONE table with only two meals... not okay. The other girls that we have had as servers are amazing!!! Even one who popped out of nowhere as we were leaving made sure to wish us a good evening, but this one must've been having an off day, because I hope she doesn't think it's okay to be standoffish & disrespectful to patrons that can SEE your reactions... just super disappointing since we live in red bluff & have been coming here since they opened! We will even drive to Corning if it's too late to order at this one, and every time we've gone to Corning it's always been well worth it. But I think this was our last visit with the red bluff one... maybe work on ensuring employees understand how to provide kind customer service... like an apology from our waitress would've been nice after all that...
Clarissa Ortner
Took way too long. Tho hardly anyone in restaurant we waited over a half hour to get fed. They serve phone orders and that slowed everything else. One more chance.
Atmosphere: 4
Food: 4
Service: 4
D'Lorah Hurton
Excellent quality food. Smiling service. They were able to accommodate GF diets for several of our family.Kid-friendliness: They were nice to our kids, have a kids menu, brought them coloring pages.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Brown Rice Grain Bowl, Giant Burger, Fries
Fernando Cendejas
The food was delicious, the service was top notch super friendly 10/10 all across the board P.S. the onion rings are a must try if you haven't already. I left the restaurant already thinking about the next time I should come back.
Atmosphere: 5
Food: 5
Service: 5
Janet A.
Best hamburgers in all Of Redding, California. We have been eating there for 30 years. The fries are great and so is the fry sauce.
My old co worker insisted on eating here to celebrate our 60th b-days. We met on 12/22/23 @ 6pm. I arrived 1st and absolutely nobody was in the restaurant. A gal named Emily seated me as I wait for my friend. I got a beer while I waited. Long story short the service was so bad and the burger I ordered was awful. Another couple came in so there was a total of 2 tables, 2 people at each table. They got their food before us, yet we were there 1st. Emily brought out my burger but not my friends dinner. My fries were cold and the burger looked gross. I waited for my friend to get het meal and by that time mine meal was ice cold. A half hour my food sat on the table. When she did come I told her I did not want the burger, Dont re heat it, don't make me another, I will just drink my beer it was ice cold now and why did'nt we get out meals at the same time?!?!?! She stated she was way behind????? with 2 tables???? She took my plate. When she returned with my friends SALAD she brought me another burger, I TOLD HER I DIDNT WANT ANOTHER WHEN SHE TOOK THE 1ST PLATE!!!!! HELLOOOOOO! I didnt eat it, nor did she take it off the bill. My friend ordered a bottle of champagne to celebrate when she arrived. It was getting close to 7, when they close, we were finishing up our champagne and she was bringing in the tables from outside, then they turned the lights off on us. I mean how rude is that!!!!!!! You finish up your patrons and wait for them to leave, you DONT turn off the lights on customer. I will never go there again, I tell everyone in town how the service and food sucked! I mean 2 tables 4 people and you could handle that, WOW. Cant imagine when its packed(if it ever is) How they handle a crowed. And you shouldn't've be on your phone if you cant handle 2 tables and a couple of togo orders.
Nexus Game Emporium
I ordered via DoorDash. Not a lot of good burgers in town but this one really hit the spot and impressed me. Fries were also still crispy so I appreciated that since DoorDash fries are real hit and miss with freshness. Very happy with my order and price was fair for online ordering which is always a bit more. Overall great experience. Happy to see they also offer vegetarian options so I’ll probably bring the family in soon to enjoy the dine in experience.Vegetarian options: Clearly labeled vegetarian options. More than one option too which is cool. They have a beyond burger and a garden burger. So very excited there is a place my whole family can go and have a full meal vs half us favoring the meat eaters and getting stuck with just fries. Thoughtful and appreciated!
Food: 5
Recommended dishes: Fries
Emily Phillips
One of the most comfortable diners I’ve been too! Beautiful atmosphere with all of the western decor. The giant burgers are so good! And onion rings are to die for. If you come in before 11, home made biscuits and gravy is a staple to try! ❤️ highly reccomended trying Bartels out!!Dietary restrictions: They have keto friendly choices on the menu ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Brown Rice Grain Bowl, Belly Robber Scramble, Ahi Nachos, Banana Bread, 2 Pancakes, Daily Breakfast Special, Large Fries, Kid's Pancakes Eggs and Bacon, Giant Burger, Fries, Tri Tip Dinner 8oz
Monica Rey
We loved this place, great homemade food and the people were very friendly and
Atmosphere: 5
Food: 5
Service: 5
Tina F
I called to leave a message for the owners at this location. It was for a complaint on their Corning location. The person who answered the phone was nice and took my name, number and apologized. She said they would call me in a few days at the most. The call never came.Guess you don't really care if people have good or bad to say. I spent about $100 in two days (Thurs and a Fri in Oct) at your Corning location and neither day was the order right. The second day the burger was practically raw. And your people in Corning took the order right that time. I saw it.I am not the only complaint for this location. And now I won't visit any of them. LOL the girl at Corning who took my call to say my burger was almost rare and that the day before there were order problems but we ate there and got things fixed (well I paid more to get the errors fixed because they claimed I was not charged but yet nobody gave me a receipt to even know). This girl started to say "well next time..." I told her there won't be a next time.Thanks for not caring about your business.
I was so hungry. I was saddened at was I was served. Chicken Sandwich with fries and a little salad.1. Please toast the bun. Come on.2. Don't have your waitress say " he needs to go in the back for the fries"...which were served way after the Sandwich.3. Hey, make some homemade salad dressing..get some decent croutons.4. Play some music instead of blasting the made for TV movies on the "dove channel".The place wasn't even busy at all. Show some love when you serve up your food to the people.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fries
It would have been 5 stars but the over powering smell of sage was too much.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Giant Burger, Fries
We visited right at opening for breakfast we got a ranch hand burrito and crepes both were very good and the staff was very friendly, we will definetly be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ranch Hand Burrito
A total of 3 tables occupied at the restaurant, we were last out of all them to arrive & their orders already being cooked on the grill at that. Mind you, we come once a week at least typically for takeout since we never get off work early enough to sit in the restaurant to eat. Different gal than usual was working, dark dark reddish hair, had a nice disposition. We ordered classic burgers, fries, & milkshakes & decided to dine in because it was about 6:25 pm (I double checked the time we left our house on my cameras to confirm this time(;) so we figured that was plenty of time to eat there since the other patrons were just waiting for their food. We got our food really quickly, within ten minutes of ordering! The gal serving us said that the ice cream was really difficult to scoop from being in the freezer so she was just going to let it sit out a couple of minutes, which I totally understand!... until it's 6:53 & only my husband had his milkshake made & instead the gal supposedly serving us is having a full conversation with someone at the counter who must be a manager, or have something to do with the restaurant because after my husband finally got up just to pay our tab so we could go, he noticed her collecting a ton of menus & chatting about the business like she was familiar in some type of way... it took the cook walking by to notice us STARING at our server to ask if we needed anything (probably cause they were trying to get out of there since they were closing in MINUTES) & he went to go let our server know we still needed one more shake made & see what was the hold up & she ROLLED her eyes as he was asking what was going on... yes, I saw that by the way. I've worked in the food industry, the retail industry, & healthcare, & I understand getting the hang of a job, learning a routine, but being disrespectful due to your own negligence of time when you were trying to clean up to close & serve ONE table with only two meals... not okay. The other girls that we have had as servers are amazing!!! Even one who popped out of nowhere as we were leaving made sure to wish us a good evening, but this one must've been having an off day, because I hope she doesn't think it's okay to be standoffish & disrespectful to patrons that can SEE your reactions... just super disappointing since we live in red bluff & have been coming here since they opened! We will even drive to Corning if it's too late to order at this one, and every time we've gone to Corning it's always been well worth it. But I think this was our last visit with the red bluff one... maybe work on ensuring employees understand how to provide kind customer service... like an apology from our waitress would've been nice after all that...
Service: 1
A total of 3 tables occupied at the restaurant, we were last out of all them to arrive & their orders already being cooked on the grill at that. Mind you, we come once a week at least typically for takeout since we never get off work early enough to sit in the restaurant to eat. Different gal than usual was working, dark dark reddish hair, had a nice disposition. We ordered classic burgers, fries, & milkshakes & decided to dine in because it was about 6:25 pm (I double checked the time we left our house on my cameras to confirm this time(;) so we figured that was plenty of time to eat there since the other patrons were just waiting for their food. We got our food really quickly, within ten minutes of ordering! The gal serving us said that the ice cream was really difficult to scoop from being in the freezer so she was just going to let it sit out a couple of minutes, which I totally understand!... until it's 6:53 & only my husband had his milkshake made & instead the gal supposedly serving us is having a full conversation with someone at the counter who must be a manager, or have something to do with the restaurant because after my husband finally got up just to pay our tab so we could go, he noticed her collecting a ton of menus & chatting about the business like she was familiar in some type of way... it took the cook walking by to notice us STARING at our server to ask if we needed anything (probably cause they were trying to get out of there since they were closing in MINUTES) & he went to go let our server know we still needed one more shake made & see what was the hold up & she ROLLED her eyes as he was asking what was going on... yes, I saw that by the way. I've worked in the food industry, the retail industry, & healthcare, & I understand getting the hang of a job, learning a routine, but being disrespectful due to your own negligence of time when you were trying to clean up to close & serve ONE table with only two meals... not okay. The other girls that we have had as servers are amazing!!! Even one who popped out of nowhere as we were leaving made sure to wish us a good evening, but this one must've been having an off day, because I hope she doesn't think it's okay to be standoffish & disrespectful to patrons that can SEE your reactions... just super disappointing since we live in red bluff & have been coming here since they opened! We will even drive to Corning if it's too late to order at this one, and every time we've gone to Corning it's always been well worth it. But I think this was our last visit with the red bluff one... maybe work on ensuring employees understand how to provide kind customer service... like an apology from our waitress would've been nice after all that...
Took way too long. Tho hardly anyone in restaurant we waited over a half hour to get fed. They serve phone orders and that slowed everything else. One more chance.
Atmosphere: 4
Food: 4
Service: 4
Excellent quality food. Smiling service. They were able to accommodate GF diets for several of our family.Kid-friendliness: They were nice to our kids, have a kids menu, brought them coloring pages.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Brown Rice Grain Bowl, Giant Burger, Fries
The food was delicious, the service was top notch super friendly 10/10 all across the board P.S. the onion rings are a must try if you haven't already. I left the restaurant already thinking about the next time I should come back.
Atmosphere: 5
Food: 5
Service: 5
Best hamburgers in all Of Redding, California. We have been eating there for 30 years. The fries are great and so is the fry sauce.
Food is delicious, and service was excellent.
Restaurantji Recommends
My old co worker insisted on eating here to celebrate our 60th b-days. We met on 12/22/23 @ 6pm. I arrived 1st and absolutely nobody was in the restaurant. A gal named Emily seated me as I wait for my friend. I got a beer while I waited. Long story short the service was so bad and the burger I ordered was awful. Another couple came in so there was a total of 2 tables, 2 people at each table. They got their food before us, yet we were there 1st. Emily brought out my burger but not my friends dinner. My fries were cold and the burger looked gross. I waited for my friend to get het meal and by that time mine meal was ice cold. A half hour my food sat on the table. When she did come I told her I did not want the burger, Dont re heat it, don't make me another, I will just drink my beer it was ice cold now and why did'nt we get out meals at the same time?!?!?! She stated she was way behind????? with 2 tables???? She took my plate. When she returned with my friends SALAD she brought me another burger, I TOLD HER I DIDNT WANT ANOTHER WHEN SHE TOOK THE 1ST PLATE!!!!! HELLOOOOOO! I didnt eat it, nor did she take it off the bill. My friend ordered a bottle of champagne to celebrate when she arrived. It was getting close to 7, when they close, we were finishing up our champagne and she was bringing in the tables from outside, then they turned the lights off on us. I mean how rude is that!!!!!!! You finish up your patrons and wait for them to leave, you DONT turn off the lights on customer. I will never go there again, I tell everyone in town how the service and food sucked! I mean 2 tables 4 people and you could handle that, WOW. Cant imagine when its packed(if it ever is) How they handle a crowed. And you shouldn't've be on your phone if you cant handle 2 tables and a couple of togo orders.
I ordered via DoorDash. Not a lot of good burgers in town but this one really hit the spot and impressed me. Fries were also still crispy so I appreciated that since DoorDash fries are real hit and miss with freshness. Very happy with my order and price was fair for online ordering which is always a bit more. Overall great experience. Happy to see they also offer vegetarian options so I’ll probably bring the family in soon to enjoy the dine in experience.Vegetarian options: Clearly labeled vegetarian options. More than one option too which is cool. They have a beyond burger and a garden burger. So very excited there is a place my whole family can go and have a full meal vs half us favoring the meat eaters and getting stuck with just fries. Thoughtful and appreciated!
Food: 5
Recommended dishes: Fries
One of the most comfortable diners I’ve been too! Beautiful atmosphere with all of the western decor. The giant burgers are so good! And onion rings are to die for. If you come in before 11, home made biscuits and gravy is a staple to try! ❤️ highly reccomended trying Bartels out!!Dietary restrictions: They have keto friendly choices on the menu ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Brown Rice Grain Bowl, Belly Robber Scramble, Ahi Nachos, Banana Bread, 2 Pancakes, Daily Breakfast Special, Large Fries, Kid's Pancakes Eggs and Bacon, Giant Burger, Fries, Tri Tip Dinner 8oz
We loved this place, great homemade food and the people were very friendly and
Atmosphere: 5
Food: 5
Service: 5
I called to leave a message for the owners at this location. It was for a complaint on their Corning location. The person who answered the phone was nice and took my name, number and apologized. She said they would call me in a few days at the most. The call never came.Guess you don't really care if people have good or bad to say. I spent about $100 in two days (Thurs and a Fri in Oct) at your Corning location and neither day was the order right. The second day the burger was practically raw. And your people in Corning took the order right that time. I saw it.I am not the only complaint for this location. And now I won't visit any of them. LOL the girl at Corning who took my call to say my burger was almost rare and that the day before there were order problems but we ate there and got things fixed (well I paid more to get the errors fixed because they claimed I was not charged but yet nobody gave me a receipt to even know). This girl started to say "well next time..." I told her there won't be a next time.Thanks for not caring about your business.
Service: 1