The person that took our order was extremely friendly and helpful...She left the building right after taking our order, and everything went downhill from there. I ordered a hot fudge sundae. It did not come with our food order.Nor did our cookie dough blizzard.When I took my receipt back to get it, the girl started the wrong blizzard and threw a whole cup of ice cream in the garbage. She made my hot fudge sundae with cold chocolate syrup. She threw it in the garbage when I brought it back to get HOT FUDGE, which is clearly what my receipt said I paid for. The hit fudge was sparse, and they did not put the whipped cream on.The chicken tenders were awesome. The fries were cold.As expensive as fast food is, and as much as these people make per hour, I am frustrated by the lack of pride in their work.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Strips
Jaiden Melton
The burgers are so crunchy and it’s so burnt I didn’t like it and it was drenched in ketchup, the seasoning was a very disappointment to my
Atmosphere: 2
Food: 1
Service: 1
Alicia Westby
Way, way, way overpriced!! Tiny dipped ice cream cone and a small blizzard totaled 12 dollars and some change!!! $5 for a small, sloppy made ice cream cone... will never go back, I can make blizzards at home for a fraction of the cost.
Atmosphere: 2
Food: 3
Service: 2
Rhianna Samuel
Good service. Clean. Decent
Atmosphere: 4
Food: 4
Service: 4
Ray Stewart
I ordered a small chocolate shake, and a small Root beer float. It took several minutes to get the drinks, and after driving off I realized that little sip I just took of Root beer was it all, only a cup of ice cream left. Not that in itself is bad, but I ordered a float. Usually that has, ice cream floating in the Root beer. But I didn't even get enough Root beer to flavor the ice cream. And the shake was Thin...!?
Atmosphere: 3
Food: 3
Service: 3
Angeline Tong
Fries were fresh and yummy
Matthew B. Milton
Rude, inattentive staff. I rushed in after my son vomited in the parking lot and said, "I'm going to make an order, but right now, I just need to get into the bathroom, can I get the key?" - for water to fill a water bottle and a handful of paper towels. "Huh?" was the response. Maybe they didn't hear me, so I repeated myself. "Uhh, the bathroom's for paying customers only." I replied again, "yes, I know, I just need to fill this water bottle with water, can you use that sink, or give be the key?" Again, blank stares, then they pointed me to the drink fountain.The Water button dispensed lemonade, so I had to scrub my kid with lemonade.After getting him settled, my whole family came in to complete our order. We had to ask three separate times for the bathroom key before they gave it to us. (For actual bathroom needs, not just attending to the kid.)Three different employees participated in this fiasco of incompetence.Tues, Jan 2, appx 4pm, if corporate wants to look into things.
Atmosphere: 2
Food: 3
Service: 1
Sierra McLarty
They made us wait out front for our food. I got my daughter a cheeseburger and I got a chicken strip basket with ranch. My husband got a burger. They brought out our food and was missing my daughters burger and my ranch. Had to give my daughter my chicken because we got home and she didn’t have her food. So annoying. There wasn’t even anyone else in line
Kevin Worden
spent over 15 minutes in line even tho i was the 3rd car and they didnt even give me what i
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
Sandi Orner
We ordered blizzards and Fries. The blizzards were packed with our topping choices. The fries came out hot and delish although very small serving. The service was top notch. It was clean even though there was construction going on inside. They require a key to get in the bathroom. The bathroom was very clean.Parking: There are Only a few places for parking, but the drive through does go past that, so is it a little bit tight If your car is big. there is lots of parkinot too far away.
My Daughter went online for my birthday and ordered me a $40 gift card, first off they don't let you use them for curbside pickup.. I have a bad knee hard to get in & out of my vehicle. Second I called to ask if I can use it in the drive thru and the kid gave the phone to the manager who had no clue how to work the gift card & said they would call back after they talked to another manager, hours later they called back saying they didn't know how to use it either. I said ok so I have to come in? They weren't even sure how to do that either... idk about this card thing!!!!!
Janice Held
Their desserts are all that is good there. The service was awful. I asked if they do protein style hamburger, lettuce instead of a bun. They said yes. I ordered a protein style cheese burger no tomato or pickles. What I got was a party with catsup and mustard only in a box. No cheese, lettuce or onion.Don't go there for a meal, just dessert.
Atmosphere: 2
Food: 1
Service: 1
Charlie Puckett
Horrible service and food plus how do I eat a chilli cheese dog with a sundae spoon. No forks. Buyer beware. Shift leader is mean
Elizabeth O'quinn
Went through drive thru about 9:15 and ordered several items and the whole order was messed up. First my husband asked for a chilli dog with ketchup and mayo and they were out of chili so he still wants hotdog with mayo and ketchup get back to our hotel to find there is only ketchup on it. Also order bacon cheeseburger with only mayo and ketchup it had lettuce. Ordered a chicken strip basket with gravy there was no gravy or any other sauce with it. Also asked at window for ketchup packets and didn't get any. We order 2 milkshakes and both were very thin should have just given us a cup of milk with candy in it. The only part of our order that was made correctly was fries but like I said we had no ketchup for them. Very disappointed with this dairy queen. If I decide to go back to this location I will definitely check every item before I leave the drive thru. I feel like we just wasted almost $40 on a meal that mostly got thrown in trash other than the chicken I let my dog have.
Atmosphere: 1
Food: 1
Service: 1
Brandon Keys
First time at a DQ in over 10 years but I have been back now twice in a week need I say more. Lol love the ice cream and they put plenty of candy bars inside they do not
The person that took our order was extremely friendly and helpful...She left the building right after taking our order, and everything went downhill from there. I ordered a hot fudge sundae. It did not come with our food order.Nor did our cookie dough blizzard.When I took my receipt back to get it, the girl started the wrong blizzard and threw a whole cup of ice cream in the garbage. She made my hot fudge sundae with cold chocolate syrup. She threw it in the garbage when I brought it back to get HOT FUDGE, which is clearly what my receipt said I paid for. The hit fudge was sparse, and they did not put the whipped cream on.The chicken tenders were awesome. The fries were cold.As expensive as fast food is, and as much as these people make per hour, I am frustrated by the lack of pride in their work.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Strips
The burgers are so crunchy and it’s so burnt I didn’t like it and it was drenched in ketchup, the seasoning was a very disappointment to my
Atmosphere: 2
Food: 1
Service: 1
Way, way, way overpriced!! Tiny dipped ice cream cone and a small blizzard totaled 12 dollars and some change!!! $5 for a small, sloppy made ice cream cone... will never go back, I can make blizzards at home for a fraction of the cost.
Atmosphere: 2
Food: 3
Service: 2
Good service. Clean. Decent
Atmosphere: 4
Food: 4
Service: 4
I ordered a small chocolate shake, and a small Root beer float. It took several minutes to get the drinks, and after driving off I realized that little sip I just took of Root beer was it all, only a cup of ice cream left. Not that in itself is bad, but I ordered a float. Usually that has, ice cream floating in the Root beer. But I didn't even get enough Root beer to flavor the ice cream. And the shake was Thin...!?
Atmosphere: 3
Food: 3
Service: 3
Fries were fresh and yummy
Rude, inattentive staff. I rushed in after my son vomited in the parking lot and said, "I'm going to make an order, but right now, I just need to get into the bathroom, can I get the key?" - for water to fill a water bottle and a handful of paper towels. "Huh?" was the response. Maybe they didn't hear me, so I repeated myself. "Uhh, the bathroom's for paying customers only." I replied again, "yes, I know, I just need to fill this water bottle with water, can you use that sink, or give be the key?" Again, blank stares, then they pointed me to the drink fountain.The Water button dispensed lemonade, so I had to scrub my kid with lemonade.After getting him settled, my whole family came in to complete our order. We had to ask three separate times for the bathroom key before they gave it to us. (For actual bathroom needs, not just attending to the kid.)Three different employees participated in this fiasco of incompetence.Tues, Jan 2, appx 4pm, if corporate wants to look into things.
Atmosphere: 2
Food: 3
Service: 1
They made us wait out front for our food. I got my daughter a cheeseburger and I got a chicken strip basket with ranch. My husband got a burger. They brought out our food and was missing my daughters burger and my ranch. Had to give my daughter my chicken because we got home and she didn’t have her food. So annoying. There wasn’t even anyone else in line
spent over 15 minutes in line even tho i was the 3rd car and they didnt even give me what i
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
We ordered blizzards and Fries. The blizzards were packed with our topping choices. The fries came out hot and delish although very small serving. The service was top notch. It was clean even though there was construction going on inside. They require a key to get in the bathroom. The bathroom was very clean.Parking: There are Only a few places for parking, but the drive through does go past that, so is it a little bit tight If your car is big. there is lots of parkinot too far away.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries
Restaurantji Recommends
My Daughter went online for my birthday and ordered me a $40 gift card, first off they don't let you use them for curbside pickup.. I have a bad knee hard to get in & out of my vehicle. Second I called to ask if I can use it in the drive thru and the kid gave the phone to the manager who had no clue how to work the gift card & said they would call back after they talked to another manager, hours later they called back saying they didn't know how to use it either. I said ok so I have to come in? They weren't even sure how to do that either... idk about this card thing!!!!!
Their desserts are all that is good there. The service was awful. I asked if they do protein style hamburger, lettuce instead of a bun. They said yes. I ordered a protein style cheese burger no tomato or pickles. What I got was a party with catsup and mustard only in a box. No cheese, lettuce or onion.Don't go there for a meal, just dessert.
Atmosphere: 2
Food: 1
Service: 1
Horrible service and food plus how do I eat a chilli cheese dog with a sundae spoon. No forks. Buyer beware. Shift leader is mean
Went through drive thru about 9:15 and ordered several items and the whole order was messed up. First my husband asked for a chilli dog with ketchup and mayo and they were out of chili so he still wants hotdog with mayo and ketchup get back to our hotel to find there is only ketchup on it. Also order bacon cheeseburger with only mayo and ketchup it had lettuce. Ordered a chicken strip basket with gravy there was no gravy or any other sauce with it. Also asked at window for ketchup packets and didn't get any. We order 2 milkshakes and both were very thin should have just given us a cup of milk with candy in it. The only part of our order that was made correctly was fries but like I said we had no ketchup for them. Very disappointed with this dairy queen. If I decide to go back to this location I will definitely check every item before I leave the drive thru. I feel like we just wasted almost $40 on a meal that mostly got thrown in trash other than the chicken I let my dog have.
Atmosphere: 1
Food: 1
Service: 1
First time at a DQ in over 10 years but I have been back now twice in a week need I say more. Lol love the ice cream and they put plenty of candy bars inside they do not
Atmosphere: 5
Food: 5
Service: 5