Seated right after walking in on Saturday evening. We quickly looked over the menu and ordered sushi (pot of gold, papa Smurf, 007, and a tiger roll). There were 3 young men preparing rolls behind the counter. Wait time for our food was average. Everything in our order looked and tasted great. Overall we were all satisfied. Waitress promptly processed our payment. Thank you Tokyo Garden.
Bob Phillips
I was seated immediately. Service was great. I ordered a recommendation- Zigzag, did not disappoint. Staff was attentive.
Atmosphere: 4
Food: 4
Service: 5
Daniel Marrett
Basic comfortable atmosphere for it's type. Food is good. Bento box good deal. Staff friendly and check back often. Overall good value!Parking: Plentiful.Kid-friendliness: It's a family place.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Teriyaki California Roll and Tempura Bento Box
Michael
I had a rather disappointing experience with this restaurant yesterday. I ordered the Tonkatsu, which according to their menu is "tender pork steak breaded and deep fried." What arrived was anything but deep fried or crispy. The meat and breading were soggy and mushy. I let the waitress know that my meal was good and instead of asking what was wrong or how they could make it better, she offered me a to go box. Why would I want to take home my meal that I had just informed her was any good. I thought perhaps she might take the meal off the bill or at least offer me something else or even perhaps a discount. NOPE! If you're in the mood for Japanese cuisine my strong suggestion is to look elsewhere. Redding has more than one choice for Japanese food--trust me, visit this establishments over this one.
Atmosphere: 3
Food: 2
Service: 3
Dwayne and Donna Dore`
We've not had an unpleasant experience, but today changed that.It was so cold inside,that we asked to be seated in the back thinking it might be warmer. My husband looked at the wall thermostat. It was 64°. We asked if the heat could be turned up, which did not happen. We also had to wait 45 minutes for our food and we were the first patrons of the day.
Atmosphere: 1
Food: 3
Service: 1
Jeff Jones
I placed an order to go and was told it would be ready in 25-30 minutes. 50 minutes later, they finally brought it out. We live 5 minutes away, and all of the food was cold except for the soup. I will never get food to go from there again.
Atmosphere: 4
Food: 2
Service: 2
adam robbins
My first time there and first time having sushi it was great food and great
Atmosphere: 5
Food: 5
Service: 5
Ericka N
My mom was quite excited to get dinner. However we were met with gross food and awful service. Our waitress forgot parts of our meal, drinks and silverware. We ordered the tea and it was absolutely disgusting. My mom said after we told them this she did dump all the teas which is great. However they shouldn't have let it get that bad. Overall horrible experience.
Ron Cain
First let me say that for the last 25+ year my family and I have always enjoyed Tokyo Gardens. It is the one place that we always look forward to, but today we stopped in about 3 and ordered 2 apps, a bento box, 2 specialty roll, a kids meal, and 3 other rolls. My wife ordered a diet soda and when it came she asked for some lemon for it. After about 10 minutes again we asked for the lemon and was told by the waiter she would go get it that, they where cutting them. About 10 minutes later she brought our seaweed salad and calamari fries apps. The salad was great but the calamari fries were rings and were so over cooked they were like chewing on rubber bands. When she brought some small plates for the apps, we asked again for the lemons we were told they didn't have any after waiting for 30 minutes or more for them. After another 10 minutes I received my bento box, I grabbed a piece of tempura green bean it was room temp and soggy. The waiter then brought the kids meal and I asked her if I could get some fresh tempura that mine was cold and soggy. She told me she would have them refry them for me, I said that they would probably be way over cooked if they just refried the old ones. She said OK, but when they were returned they were way over cooked and the rest of the food was room temp along with a somewhat warm and wilted salad. The kids meal sesame chicken tasted like a tin can or a metallic taste which we returned having only eaten one goyza. After a few more minutes my child received there 2 specialty rolls which were very good and then got our cal roll and two deep fried chicken rolls that were made with the chicken not deep fried but the hold rolls were tempuraed. Which was just a mistake but still took 15 to 20 minutes to remake. The whole time we were there no dirty dishes were removed from our table, I had to keep setting them on the table next us just so we would have room food which probably wasn't necessary since other then the apps we never all had food at the same time. When we got our ticket we were charged for the sesame chicken which we had returned because it didn't taste good. My wife asked for her soda togo and received a small empty cup that wouldn't even hold what was left in her cup.I was in the restaurant industry for 20 plus years and know that sometimes your short handed and things don't go as planed but there was 3 waiters, at least one busser, 2 sushi chefs and at least one person in the kitchen. When we got there they were not allowing tables other then in the first dinning room and only sat people in that room the whole time we were there. Generally when we're there we see and walk to the owner Peter, but didn't see him there this time. I just hope he is doing ok!
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Chicken Teriyaki California Roll and Tempura Bento Box, Firecracker Roll, Chicken Tempura Roll, Shrimp Tempura, Rolls, Spicy Tuna
johnny Soksoda
Baby was crying very loudly. Took a long time for our food.
We used to love coming to this restaurant.The last couple times have been increasingly disappointing. Today, was I am sorry to say terrible. We almost walked out.
Atmosphere: 4
Food: 2
Service: 2
Dabria Mendoza-rossi
If you live in a city with good sushi, this place might not fit your taste
Julia Nelson
I always go for the Bento Box #1 and it is always perfect. Nice wait staff, great cooks, delicious food.
Atmosphere: 5
Food: 5
Service: 5
Teesha M.
Went for the first time ever today. Waiter was good but definitely could've been better seeing how they had really no customers. The sushi literally tasted as if it was store bought. Sesame chicken was WAY over cooked and just felt like I was a plate of pork rinds, noodle soup tasted microwaved. I think this is one of the worst places I've ever ate at in Redding. I honestly do not recommend. Also I was recently told about a rat problem they have.
Amer ican
Was turned away at 835pm when trying to make an order last night. It seems the young girls manning the reception were keen to get away early on their Friday night. Perhaps update your opening hours to reflect the service you’re willing to give.
Seated right after walking in on Saturday evening. We quickly looked over the menu and ordered sushi (pot of gold, papa Smurf, 007, and a tiger roll). There were 3 young men preparing rolls behind the counter. Wait time for our food was average. Everything in our order looked and tasted great. Overall we were all satisfied. Waitress promptly processed our payment. Thank you Tokyo Garden.
I was seated immediately. Service was great. I ordered a recommendation- Zigzag, did not disappoint. Staff was attentive.
Atmosphere: 4
Food: 4
Service: 5
Basic comfortable atmosphere for it's type. Food is good. Bento box good deal. Staff friendly and check back often. Overall good value!Parking: Plentiful.Kid-friendliness: It's a family place.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Teriyaki California Roll and Tempura Bento Box
I had a rather disappointing experience with this restaurant yesterday. I ordered the Tonkatsu, which according to their menu is "tender pork steak breaded and deep fried." What arrived was anything but deep fried or crispy. The meat and breading were soggy and mushy. I let the waitress know that my meal was good and instead of asking what was wrong or how they could make it better, she offered me a to go box. Why would I want to take home my meal that I had just informed her was any good. I thought perhaps she might take the meal off the bill or at least offer me something else or even perhaps a discount. NOPE! If you're in the mood for Japanese cuisine my strong suggestion is to look elsewhere. Redding has more than one choice for Japanese food--trust me, visit this establishments over this one.
Atmosphere: 3
Food: 2
Service: 3
We've not had an unpleasant experience, but today changed that.It was so cold inside,that we asked to be seated in the back thinking it might be warmer. My husband looked at the wall thermostat. It was 64°. We asked if the heat could be turned up, which did not happen. We also had to wait 45 minutes for our food and we were the first patrons of the day.
Atmosphere: 1
Food: 3
Service: 1
I placed an order to go and was told it would be ready in 25-30 minutes. 50 minutes later, they finally brought it out. We live 5 minutes away, and all of the food was cold except for the soup. I will never get food to go from there again.
Atmosphere: 4
Food: 2
Service: 2
My first time there and first time having sushi it was great food and great
Atmosphere: 5
Food: 5
Service: 5
My mom was quite excited to get dinner. However we were met with gross food and awful service. Our waitress forgot parts of our meal, drinks and silverware. We ordered the tea and it was absolutely disgusting. My mom said after we told them this she did dump all the teas which is great. However they shouldn't have let it get that bad. Overall horrible experience.
First let me say that for the last 25+ year my family and I have always enjoyed Tokyo Gardens. It is the one place that we always look forward to, but today we stopped in about 3 and ordered 2 apps, a bento box, 2 specialty roll, a kids meal, and 3 other rolls. My wife ordered a diet soda and when it came she asked for some lemon for it. After about 10 minutes again we asked for the lemon and was told by the waiter she would go get it that, they where cutting them. About 10 minutes later she brought our seaweed salad and calamari fries apps. The salad was great but the calamari fries were rings and were so over cooked they were like chewing on rubber bands. When she brought some small plates for the apps, we asked again for the lemons we were told they didn't have any after waiting for 30 minutes or more for them. After another 10 minutes I received my bento box, I grabbed a piece of tempura green bean it was room temp and soggy. The waiter then brought the kids meal and I asked her if I could get some fresh tempura that mine was cold and soggy. She told me she would have them refry them for me, I said that they would probably be way over cooked if they just refried the old ones. She said OK, but when they were returned they were way over cooked and the rest of the food was room temp along with a somewhat warm and wilted salad. The kids meal sesame chicken tasted like a tin can or a metallic taste which we returned having only eaten one goyza. After a few more minutes my child received there 2 specialty rolls which were very good and then got our cal roll and two deep fried chicken rolls that were made with the chicken not deep fried but the hold rolls were tempuraed. Which was just a mistake but still took 15 to 20 minutes to remake. The whole time we were there no dirty dishes were removed from our table, I had to keep setting them on the table next us just so we would have room food which probably wasn't necessary since other then the apps we never all had food at the same time. When we got our ticket we were charged for the sesame chicken which we had returned because it didn't taste good. My wife asked for her soda togo and received a small empty cup that wouldn't even hold what was left in her cup.I was in the restaurant industry for 20 plus years and know that sometimes your short handed and things don't go as planed but there was 3 waiters, at least one busser, 2 sushi chefs and at least one person in the kitchen. When we got there they were not allowing tables other then in the first dinning room and only sat people in that room the whole time we were there. Generally when we're there we see and walk to the owner Peter, but didn't see him there this time. I just hope he is doing ok!
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Chicken Teriyaki California Roll and Tempura Bento Box, Firecracker Roll, Chicken Tempura Roll, Shrimp Tempura, Rolls, Spicy Tuna
Baby was crying very loudly. Took a long time for our food.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Edamame
Restaurantji Recommends
We used to love coming to this restaurant.The last couple times have been increasingly disappointing. Today, was I am sorry to say terrible. We almost walked out.
Atmosphere: 4
Food: 2
Service: 2
If you live in a city with good sushi, this place might not fit your taste
I always go for the Bento Box #1 and it is always perfect. Nice wait staff, great cooks, delicious food.
Atmosphere: 5
Food: 5
Service: 5
Went for the first time ever today. Waiter was good but definitely could've been better seeing how they had really no customers. The sushi literally tasted as if it was store bought. Sesame chicken was WAY over cooked and just felt like I was a plate of pork rinds, noodle soup tasted microwaved. I think this is one of the worst places I've ever ate at in Redding. I honestly do not recommend. Also I was recently told about a rat problem they have.
Was turned away at 835pm when trying to make an order last night. It seems the young girls manning the reception were keen to get away early on their Friday night. Perhaps update your opening hours to reflect the service you’re willing to give.
Service: 1