Terrible services. Order 1 burger and 1 chicken sandwich. Waited over 30 minutes for my order. Upon reviewing my order it was incorrect. Food ended up cold. Highly recommend never going to this location for a food, unless you feel like waiting for 30 mins for an incorrect, cold order!
daywlker7
Awesome food and great service!!!! Highly recommended. Love the fries.
We ordered a hamburger and after an hour of back and forth with the hamburger because they are unable to get the order correct, the manager on site yelled at me cuz he said he made it exactly the way it was ordered which it wasn't and then the cashier said that she can't read my mind. This is the worst service ever. If I was at corporate, I would be embarrassed to say I worked there with employees like this
Atmosphere: 1
Food: 1
Service: 1
Jesus Nunez
First time , was okay soda machine is really placed low had to bend a bit to see soda
Great impossible burger, Gluten green bun was really good too.
Atmosphere: 4
Food: 5
Service: 5
Debbie Labeaux
Good food, clean, and great customer service!?❤️? Thank you.Parking: Parking in front and back.Kid-friendliness: Kids looked like they were having fun.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Fries, Large Beef Burger, Triple Cheese Burger and Skinny Fries, Sweet Potato Fries, Chili Fries, Impossible Burger and Fries, 1000 Island Fatburger, The Burger Challenge, Chicken Sandwich, Turkey Burger, Onion Rings, Chili, Burgers and Fries, Pickles, XXXL Burger, XXL Hamburger, Fat Fries
Matt Matthew
The chicken sandwich was rubbery, and tasted burnt. The fries are good, and the meal was ready right on time. I guess it is best to stick to burgers here.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Burgers and Fries
Ty Teodori
After moving to the great state of California I soon tried Fat Burger and instantly became a big fan! As someone with celiac disease, I greatly appreciated Fat Burger’s gluten free bun option. My appreciation for Fat Burger grew further when I went with a vegan friend one night and realized the menu featured an entire vegan milkshake section! To say the least, I loved Fat Burger for its accommodation of various dietary restrictions/lifestyle preferences. I spoke extremely highly of it and vehemently defended its honor when having the classic California burger debate (Fatburger versus In-n-Out) with friends, family, and coworkers. But, alas, this love affair with Fat Burger all came crashing down on a fateful Saturday night at the Redondo Beach location. I visited that location with a friend, who also happens to have a gluten allergy. We both ordered identical burgers on gluten free buns, which were soon brought out to our table (thank goodness we chose to dine in, rather than carrying out and waiting to discover the impending disaster until we got home.) Anywho, I was two bites deep into my burger when my friend (who had not started eating) realized that my bun looked different from hers. We suspected that these two burgers were not on gluten free buns, but rather one was and the other was on a normal bun. My friend brought our burgers to the counter to investigate and as it turns out, my partially eaten burger was indeed on a glutinous bun. That was very upsetting news for me, someone with celiac disease. But alas, gluten had been ingested and the damage was done. There was nothing I could do aside from wait and see how bad this gluten episode would be. We patiently waited to be delivered a new burger on a gluten free bun. I was partially expecting a manager to come offer some token of apology, but none came. Instead, the only olive branch that was extended was the new burger, on a gluten free bun. Except, this burger was not quite new. IT WAS THE EXACT SAME BURGER PARTS, MY TWO BITE MARKS INCLUDED, ON A GLUTEN FREE BUN. I repeat: the staff literally took the patty, cheese, etc., from the original burger, all of which was cross contaminated from the original bun, and put it on a gluten free bun. This blatant cross contamination felt like severe incompetency, especially from an establishment that is typically accommodating of dietary restrictions. To say the least, I was very disappointed and I am not proud to admit this but I did eat the burger. I figured that cross contamination would be no worse than eating a quarter of a glutinous bun, plus I needed to fuel my body before a long night at Tower 12, another classic South Bay establishment. Now I am typing this and waiting to feel the damage of gluten on my fragile celiac body. Pray for me, I don’t want to have to become acquainted with the T12 bathroom.
Great burgers but overpriced. I LOVED MY REAL ICE CREAM OREO SHAKE!!The onion rings do not use the kind of breading that I like. In fact, I caught myself halfway through eating them, and realized I was only continuing to eat them because I had paid for them.I decided to throw away the other half since I don’t like their breading, and surely I would receive enough calories from the Oreo Shake and the burger! ???If you like their breading, I’m sure you’d like these onion rings, because otherwise, they were great: fresh AND hot!But why were they served with ranch dressing?? I tried dipping one in ranch and gagged??—whichI rarely do—and I like ranch dressing!!??I guess I don’t really like their ranch dressing too much, or at least not when used in that way. It might be acceptable on a salad, but I’m skeptical. Don’t take my word for it, but it seemed a bit thin.I prefer to go to Steve’s Charburger on Anza in Torrance and save $5-$10/adult meal on my order. (PLUS there is plenty of free parking there, the building is more roomy, and the entire property is totally flat.)Reasons why I recommend NOT bringing a person in a wheelchair to this Fat Burger location—at least not inside: (see the rest in wheelchair accessibility comments below. Disclaimer-I don’t use a WC (WC=wheelchair, not water closet!?), but I grew up frequently visiting and going out with an aunt & uncle who used electric WCs. I also had a manual WC as an adult for 6 weeks while on a non-weight bearing doctor’s order.)When you line up to order inside this Fat Burger location, it’s extremely narrow (I don’t think it’s wide enough for two adults to stand shoulder to shoulder), and has a sharp left turn into a corridor of seemingly the same narrowness after ordering to go find your table.So, I do not think a dragontail chair would be able to make this corner. However, this is only a guess, as I didn’t make any measurements, and my experience with dragontail chairs is very limited—not mine or a loved one’s—just observing a classmate for one year.I don’t know if a regular electric wheelchair would be able to make this turn. It feels iffy.To use the bathroom, you have to negotiate additional turns and 1-2 more narrow corridors like the ones described above. I didn’t use the bathroom, so I don’t have any idea if they’re accessible.If your person in the chair doesn’t feel the need to come inside the tiny, cramped building, and they don’t need to use the bathroom, then by all means, bring them here to enjoy the delicious food!I hope that the business owner replies by posting pictures **with measurements** proving that I’m horribly wrong about all of the fears that I have about the possibility that this restaurant may not be navigable by electric wheelchairs. ??Parking: There is limited free parking in front of and to the side of the building, plus very limited paid street parking within a short walk on the same side of the street. If these are full, meters are available a few blocks to the southwest. It’s beyond the Starbuck’s parking lot. There’s also a Smart and Final close by, AND You can snag a free spot there, but on a weekend night, they might monitor that lot—I don’t know. They just recently began to monitor the lot at the UPS Store as of January 2024.Wheelchair accessibility: This restaurant has wheelchair accessible parking. WhileI would assume it’s probably *technically* wheelchair accessible simply because it’s in California, I would recommend AGAINST bringing somebody in a wheelchair here if possible, and here are the reasons:The building sits on a hill that goes up pretty steeply from the very few parking spots up to the door. Please see my main review for the rest of my points, as this section has a character limit.
Atmosphere: 4
Food: 4
Service: 5
Daniel Armstrong
You would think following an order and making the food on the order in front of you was a hard to do for these guys..... mfing jokes. Every fatburger except here is great, this place..... worse than kmart food
Terrible services. Order 1 burger and 1 chicken sandwich. Waited over 30 minutes for my order. Upon reviewing my order it was incorrect. Food ended up cold. Highly recommend never going to this location for a food, unless you feel like waiting for 30 mins for an incorrect, cold order!
Awesome food and great service!!!! Highly recommended. Love the fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Fatburger, Chili, Fat Fries
The food is decent but service is
Atmosphere: 3
Food: 4
Service: 4
We ordered a hamburger and after an hour of back and forth with the hamburger because they are unable to get the order correct, the manager on site yelled at me cuz he said he made it exactly the way it was ordered which it wasn't and then the cashier said that she can't read my mind. This is the worst service ever. If I was at corporate, I would be embarrassed to say I worked there with employees like this
Atmosphere: 1
Food: 1
Service: 1
First time , was okay soda machine is really placed low had to bend a bit to see soda
Atmosphere: 4
Food: 4
Service: 4
Great turkey burger!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turkey Burger, Onion Rings, XXL Hamburger, Fat Fries
Great impossible burger, Gluten green bun was really good too.
Atmosphere: 4
Food: 5
Service: 5
Good food, clean, and great customer service!?❤️? Thank you.Parking: Parking in front and back.Kid-friendliness: Kids looked like they were having fun.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Fries, Large Beef Burger, Triple Cheese Burger and Skinny Fries, Sweet Potato Fries, Chili Fries, Impossible Burger and Fries, 1000 Island Fatburger, The Burger Challenge, Chicken Sandwich, Turkey Burger, Onion Rings, Chili, Burgers and Fries, Pickles, XXXL Burger, XXL Hamburger, Fat Fries
The chicken sandwich was rubbery, and tasted burnt. The fries are good, and the meal was ready right on time. I guess it is best to stick to burgers here.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Burgers and Fries
After moving to the great state of California I soon tried Fat Burger and instantly became a big fan! As someone with celiac disease, I greatly appreciated Fat Burger’s gluten free bun option. My appreciation for Fat Burger grew further when I went with a vegan friend one night and realized the menu featured an entire vegan milkshake section! To say the least, I loved Fat Burger for its accommodation of various dietary restrictions/lifestyle preferences. I spoke extremely highly of it and vehemently defended its honor when having the classic California burger debate (Fatburger versus In-n-Out) with friends, family, and coworkers. But, alas, this love affair with Fat Burger all came crashing down on a fateful Saturday night at the Redondo Beach location. I visited that location with a friend, who also happens to have a gluten allergy. We both ordered identical burgers on gluten free buns, which were soon brought out to our table (thank goodness we chose to dine in, rather than carrying out and waiting to discover the impending disaster until we got home.) Anywho, I was two bites deep into my burger when my friend (who had not started eating) realized that my bun looked different from hers. We suspected that these two burgers were not on gluten free buns, but rather one was and the other was on a normal bun. My friend brought our burgers to the counter to investigate and as it turns out, my partially eaten burger was indeed on a glutinous bun. That was very upsetting news for me, someone with celiac disease. But alas, gluten had been ingested and the damage was done. There was nothing I could do aside from wait and see how bad this gluten episode would be. We patiently waited to be delivered a new burger on a gluten free bun. I was partially expecting a manager to come offer some token of apology, but none came. Instead, the only olive branch that was extended was the new burger, on a gluten free bun. Except, this burger was not quite new. IT WAS THE EXACT SAME BURGER PARTS, MY TWO BITE MARKS INCLUDED, ON A GLUTEN FREE BUN. I repeat: the staff literally took the patty, cheese, etc., from the original burger, all of which was cross contaminated from the original bun, and put it on a gluten free bun. This blatant cross contamination felt like severe incompetency, especially from an establishment that is typically accommodating of dietary restrictions. To say the least, I was very disappointed and I am not proud to admit this but I did eat the burger. I figured that cross contamination would be no worse than eating a quarter of a glutinous bun, plus I needed to fuel my body before a long night at Tower 12, another classic South Bay establishment. Now I am typing this and waiting to feel the damage of gluten on my fragile celiac body. Pray for me, I don’t want to have to become acquainted with the T12 bathroom.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love fat
Atmosphere: 5
Food: 5
Service: 5
It's fatburger nuff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers and Fries, Fat Fries
Great burgers but overpriced. I LOVED MY REAL ICE CREAM OREO SHAKE!!The onion rings do not use the kind of breading that I like. In fact, I caught myself halfway through eating them, and realized I was only continuing to eat them because I had paid for them.I decided to throw away the other half since I don’t like their breading, and surely I would receive enough calories from the Oreo Shake and the burger! ???If you like their breading, I’m sure you’d like these onion rings, because otherwise, they were great: fresh AND hot!But why were they served with ranch dressing?? I tried dipping one in ranch and gagged??—whichI rarely do—and I like ranch dressing!!??I guess I don’t really like their ranch dressing too much, or at least not when used in that way. It might be acceptable on a salad, but I’m skeptical. Don’t take my word for it, but it seemed a bit thin.I prefer to go to Steve’s Charburger on Anza in Torrance and save $5-$10/adult meal on my order. (PLUS there is plenty of free parking there, the building is more roomy, and the entire property is totally flat.)Reasons why I recommend NOT bringing a person in a wheelchair to this Fat Burger location—at least not inside: (see the rest in wheelchair accessibility comments below. Disclaimer-I don’t use a WC (WC=wheelchair, not water closet!?), but I grew up frequently visiting and going out with an aunt & uncle who used electric WCs. I also had a manual WC as an adult for 6 weeks while on a non-weight bearing doctor’s order.)When you line up to order inside this Fat Burger location, it’s extremely narrow (I don’t think it’s wide enough for two adults to stand shoulder to shoulder), and has a sharp left turn into a corridor of seemingly the same narrowness after ordering to go find your table.So, I do not think a dragontail chair would be able to make this corner. However, this is only a guess, as I didn’t make any measurements, and my experience with dragontail chairs is very limited—not mine or a loved one’s—just observing a classmate for one year.I don’t know if a regular electric wheelchair would be able to make this turn. It feels iffy.To use the bathroom, you have to negotiate additional turns and 1-2 more narrow corridors like the ones described above. I didn’t use the bathroom, so I don’t have any idea if they’re accessible.If your person in the chair doesn’t feel the need to come inside the tiny, cramped building, and they don’t need to use the bathroom, then by all means, bring them here to enjoy the delicious food!I hope that the business owner replies by posting pictures **with measurements** proving that I’m horribly wrong about all of the fears that I have about the possibility that this restaurant may not be navigable by electric wheelchairs. ??Parking: There is limited free parking in front of and to the side of the building, plus very limited paid street parking within a short walk on the same side of the street. If these are full, meters are available a few blocks to the southwest. It’s beyond the Starbuck’s parking lot. There’s also a Smart and Final close by, AND You can snag a free spot there, but on a weekend night, they might monitor that lot—I don’t know. They just recently began to monitor the lot at the UPS Store as of January 2024.Wheelchair accessibility: This restaurant has wheelchair accessible parking. WhileI would assume it’s probably *technically* wheelchair accessible simply because it’s in California, I would recommend AGAINST bringing somebody in a wheelchair here if possible, and here are the reasons:The building sits on a hill that goes up pretty steeply from the very few parking spots up to the door. Please see my main review for the rest of my points, as this section has a character limit.
Atmosphere: 4
Food: 4
Service: 5
You would think following an order and making the food on the order in front of you was a hard to do for these guys..... mfing jokes. Every fatburger except here is great, this place..... worse than kmart food
Food: 1
Service: 1
they put me on the wall! ? 10/10!
Atmosphere: 5
Food: 5
Service: 5