It's costco! HOME OF THE 1.50 HOT DOG AND SODA You get what you expect , plus this one has a gas station! Please remember their pump hoses reach both sides of the vehicle so it doesn't matter which line you pick! The biggest beef I have with this location is their lot is super busy always and the 2 intersections - one with light and the other stop sign scramble are horrid. The light is so congested especially on weekends and after work and the stop sign is only 2 way stop for exiting traffic. The entering traffic does not stop and has right of way which people often forget. Honestly shocked to not see any collisions. Drive safely and slowly!
Carson Predovich
They are always running out of onions without telling you until after you pay for your order.You are in a Costco, just go get more onions from the back of the store??
Atmosphere: 1
Food: 4
Service: 1
Lince Gb
The food court service is a joke!! Worst experience ever. The ordering system needs urgent revising!
Di C.
Extremely inefficient! You can keep waiting forever in the return line and the membership line . Horrible ! I get they may be poorly staffed but they will just be on their computers with a customer with no communication nor will they move it faster !
Mike Z.
I went to Redwood City Costco this morning and on my way there at the corner of Middlefield and Willow. I think the street, there is man standing there waiting to cross the street. I said OK no big deal he has the right away. He still standing there he just staring at nothing I thought that's a little strange, so eventually he does cross the street and I just kind of ignore him. No big deal I go park my car go inside and shop coming out of Costco on the same corner almost, the same man standing there I'm like that's odd. Why is that guy just standing on the corner of Middlefield and Willow, then I thought about it. This is a very busy busy intersection and I've seen people, do fraud cases by making accidents looking like they got hurt on this corner I know it happened to a friend of mine who hit a bicyclist on this corner, beware people. Drive Carefully watch out for fraudulent persons pretending to get hurt to try to sue you. It's a very busy street/corner. Call the police get a hold of me. I will testify against this guy. Maybe I'm just paranoid. But still I've seen it happen to my friend years ago. Be careful of this scam.
Meenakshi T.
This review is for the Tire department. Last Thursday I walk out of the gym at 8.15 pm to a dreaded low tire pressure warning. I Was at Marsh Road and with blinkers on made the trek out to Costco Redwood City. I want to give a shoutout to a couple amazing people there : it was past 8.30 pm but Chris and Luis were AMAZING and filled my tire back up and went and talked to their manager about my options for fixing the tire. Hedder and Jessie at the tire center were equally amazing. Finally I left my car overnight at Costco and came back in the morning as a walk-in to check my car in for a repair/replacement. I did not need a tire replacement and Chris was able to repair my flat - I am beyond grateful to Chris and Costco for making this flat tire experience a smooth one with very little angst.
Julieanne Durr
Just had the rudest experience with a man over the phone. Didn’t even let me say hello before hanging up the phone. The phone call was a total of 4 seconds. He immediately answered the call by saying “hello.. I can’t hear you,” and then hangs up. How was I supposed to say hello when you hung up before I could even respond or say anything for that matter ? Definitely not coming to Costco anymore. It was only a matter of time.
Inner peace Inn
The service here absolutely sucks! Just standing there while being ignored, no order whatsoever on taking orders
ArchiverX YT
Epic and delicious food
Atmosphere: 5
Food: 5
Service: 5
Unsatisfied C.
It is always a good place with excellent price for family items purchase. Food court is also running good with existing system. The line for returns and membership services could be long sometimes.
The behavior of the managers at Costco towards customers is a matter of concern. There have been instances where employees have displayed inappropriate behavior towards women, making them feel uncomfortable. For instance, one employee even went as far as making a derogatory comment about my wife's appearance. Despite bringing this matter to the attention of the manager, who happens to be a woman, no action has been taken to address this issue. Given the lack of response and resolution, I am left with no choice but to consider legal action against Costco and hold the individual responsible for sexual harassment.
justin cho
Consistency is key. Costco bring it everytime ?
Atmosphere: 5
Food: 5
Service: 5
Dave P.
I swear god that Costco food court never answer the phone. I did coupe call for order pizza and they never answer it. It was frustrated and decide order in court! I noticed that Costco staff never pick their phone. I was like "Are you serious it simple to pick the dang phone". Not statistically with them!!!! Wish I could give them zero star!!!!!!!
Derek J.
really that's a bummer, I have service for 8 years now and they are fantastic I love Primo water
Debbie S.
Great gas prices! Nice seafood selection. Very nice produce. Larger quantities, but if you can find someone to split with or own a freezer it's a nice value.
It's costco! HOME OF THE 1.50 HOT DOG AND SODA You get what you expect , plus this one has a gas station! Please remember their pump hoses reach both sides of the vehicle so it doesn't matter which line you pick! The biggest beef I have with this location is their lot is super busy always and the 2 intersections - one with light and the other stop sign scramble are horrid. The light is so congested especially on weekends and after work and the stop sign is only 2 way stop for exiting traffic. The entering traffic does not stop and has right of way which people often forget. Honestly shocked to not see any collisions. Drive safely and slowly!
They are always running out of onions without telling you until after you pay for your order.You are in a Costco, just go get more onions from the back of the store??
Atmosphere: 1
Food: 4
Service: 1
The food court service is a joke!! Worst experience ever. The ordering system needs urgent revising!
Extremely inefficient! You can keep waiting forever in the return line and the membership line . Horrible ! I get they may be poorly staffed but they will just be on their computers with a customer with no communication nor will they move it faster !
I went to Redwood City Costco this morning and on my way there at the corner of Middlefield and Willow. I think the street, there is man standing there waiting to cross the street. I said OK no big deal he has the right away. He still standing there he just staring at nothing I thought that's a little strange, so eventually he does cross the street and I just kind of ignore him. No big deal I go park my car go inside and shop coming out of Costco on the same corner almost, the same man standing there I'm like that's odd. Why is that guy just standing on the corner of Middlefield and Willow, then I thought about it. This is a very busy busy intersection and I've seen people, do fraud cases by making accidents looking like they got hurt on this corner I know it happened to a friend of mine who hit a bicyclist on this corner, beware people. Drive Carefully watch out for fraudulent persons pretending to get hurt to try to sue you. It's a very busy street/corner. Call the police get a hold of me. I will testify against this guy. Maybe I'm just paranoid. But still I've seen it happen to my friend years ago. Be careful of this scam.
This review is for the Tire department. Last Thursday I walk out of the gym at 8.15 pm to a dreaded low tire pressure warning. I Was at Marsh Road and with blinkers on made the trek out to Costco Redwood City. I want to give a shoutout to a couple amazing people there : it was past 8.30 pm but Chris and Luis were AMAZING and filled my tire back up and went and talked to their manager about my options for fixing the tire. Hedder and Jessie at the tire center were equally amazing. Finally I left my car overnight at Costco and came back in the morning as a walk-in to check my car in for a repair/replacement. I did not need a tire replacement and Chris was able to repair my flat - I am beyond grateful to Chris and Costco for making this flat tire experience a smooth one with very little angst.
Just had the rudest experience with a man over the phone. Didn’t even let me say hello before hanging up the phone. The phone call was a total of 4 seconds. He immediately answered the call by saying “hello.. I can’t hear you,” and then hangs up. How was I supposed to say hello when you hung up before I could even respond or say anything for that matter ? Definitely not coming to Costco anymore. It was only a matter of time.
The service here absolutely sucks! Just standing there while being ignored, no order whatsoever on taking orders
Epic and delicious food
Atmosphere: 5
Food: 5
Service: 5
It is always a good place with excellent price for family items purchase. Food court is also running good with existing system. The line for returns and membership services could be long sometimes.
Restaurantji Recommends
The behavior of the managers at Costco towards customers is a matter of concern. There have been instances where employees have displayed inappropriate behavior towards women, making them feel uncomfortable. For instance, one employee even went as far as making a derogatory comment about my wife's appearance. Despite bringing this matter to the attention of the manager, who happens to be a woman, no action has been taken to address this issue. Given the lack of response and resolution, I am left with no choice but to consider legal action against Costco and hold the individual responsible for sexual harassment.
Consistency is key. Costco bring it everytime ?
Atmosphere: 5
Food: 5
Service: 5
I swear god that Costco food court never answer the phone. I did coupe call for order pizza and they never answer it. It was frustrated and decide order in court! I noticed that Costco staff never pick their phone. I was like "Are you serious it simple to pick the dang phone". Not statistically with them!!!! Wish I could give them zero star!!!!!!!
really that's a bummer, I have service for 8 years now and they are fantastic I love Primo water
Great gas prices! Nice seafood selection. Very nice produce. Larger quantities, but if you can find someone to split with or own a freezer it's a nice value.