Worst service I have ever experienced and food was cold too
Atmosphere: 1
Food: 2
Service: 1
Emily Collard
I had to change my baby on the bathroom floor. Thank God I had a blanket with me for him to lay on.The day had been very long and tiresome, and Baby and I hadn’t been home all day. NORMALLY I wouldn’t dare put baby on the floor, but my car is small and the wind was so cold. It wouldn’t have been fair to Baby to make him freeze in the car to change him. So I had to lay out a blanket on the floor, in the same room that:- the toilet hadn’t been flushed from the last person- the sink pressure is so high that there’s water all over the floor- and given that babies have to change on the floor, the bag hook is all the way on the door which might as well be 100 miles awayI know a lot of businesses do not accommodate parents of babies, and that’s fine. It’s just an unfortunate fact. But seriously, a huge business like Del Taco? That’s disappointing.Kid-friendliness: Can’t change a diaper here, because there’s nowhere to change except the dirty floor. How sad.
Atmosphere: 1
Food: 2
Service: 1
Aiden Bolen
I don't usually write reviews but this is just horrible. I try to go here to get breakfast before work or just because because it's so close to me but every time I come in the mornings there's always something. I don't know if it's the people that work mornings but this morning is making me write this review. I tried entering the front doors instead of the drive-thru but they were locked, no big deal I would just take the drive thru, but what really got me was the customer service, time it took, and most importantly my food. I don't remember they're names but it was one guy and one girl and they took forever. Customer service was exceptional at most and my food was horrible. My burrito was half empty leaving the top half just tortilla, and my fries were completely stale, dried up, and dark brown. It's not like it was just one fry either it was the whole bag. I don't know what made anyone think they were ok to eat.This isn't the first occasion I've had an experience similar to this but the thing is that it's usually in the mornings. If I come later in the afternoon or night it's usually good.
Atmosphere: 1
Food: 1
Service: 2
Serah G
I was waiting to turn at the do not block intersection, so I was precisely choosing my moves. As I was going to pull out, I noticed this magical girl holding my donut bites that I had forgotten to get at the window of the drive thru. This chick literally chased me down to give me my donut bites. Who does that?! Someone who needs a raise and position higher in the company. Nobody goes out of their way to help anyone ever these days, and she went beyond. This girl deserves acknowledgment for gosh sake. Angelina is her name, and she is amazing. God bless.
Atmosphere: 5
Food: 5
Service: 5
W. Paul Schenck
I stopped for a quick breakfast meal at 6:45. They informed me that there was no breakfast served until 7:00. I asked for some coffee just to get my day started. They informed me that coffee was not served until 7:00. This will not be one of my stops in the future.
Atmosphere: 3
Food: 4
Service: 1
Lisa Granada
Never disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso Loaded Nachos Seasoned Beef Freshly Grilled Marinated Chicken or Freshly Grilled Carne Asada, The Del Taco, Cheeseburger, Macho Combo Burrito, Del Cheeseburger
Chrystal Erickson
I really like this del
Atmosphere: 5
Food: 5
Service: 5
Alfredo Arreola
employees told me to leave did not want to serve me. So sorry for being an inconvenience they just kept telling me to leave.
Atmosphere: 1
Food: 5
Service: 1
Maribel Valenzuela
My order was given to another customer. When I asked where my order was at the tried to give me the wrong items. Never was apologetic, rude and
Atmosphere: 2
Food: 2
Service: 1
AMICKO AMORA
I placed two orders, one that is 2 for $7 and the second order, I made it into a combo. However, the cashier lady had no clue what the order was when I placed it. Yet she made lousy excuse by saying that since I am placing another order that is almost similar to the 2 for $7...that ordered cannot be valid unless you make it the same as the 2 for $7 also. To put icing on the cake, they even gave me a small portion of the order that I made to which was 2 churros, which was a $1 churro; they only gave me one and made it look like two. And when I asked them for my second churro, their excuse was that they did placed the second next to one that was in the bag, but I was shocked since I know that one churro bag has two pieces not one and yet they charged me for two. Plus also the gurl that works the register looks like she just came from a pedicure since she did have long painted designed nails. Dissapointment I got from them. So yeah, beware their service and order for the could rip you off.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Mini Cinnamon Churros, The Del Taco, Fries
The manager is very rudeAnd has a bad attitude and threw my food.
Atmosphere: 1
Food: 2
Service: 1
Michael C.
There's nothing wrong with this place at all. I really like the inside seating area. There's two separate areas to sit. They are super busy in the Drive-Thru and it might take a little while for you to get someone to help you get your food ordered. But I did get everything I ordered and the guy at the register reminded me it was Taco tuesday. So instead of just two tacos I was able to get three for the same price. I got the Buddha Ramen for my wife who was at home sick. And two churros for my kids. I would go back.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos, Quesadilla, Fries, Macho Combo Burrito, Mild Sauce, Del Cheeseburger, Chili Cheddar Fries, Soft Chicken Taco, Crinkle Cut Fries, Dr Pepper, Crispy Chicken Taco, Double Del Cheeseburger
Evelyn
Came here lookin for the 60cent tacos. What I got was great service. The guy was nice and friendly even though I couldn't get it together mentally on what I actually wanted. It got real silly folks. My indecive mind picked a perfect time to peak and the guy just took it in stride while correctly repeating back the order. He gave the correct change back too. Guess all Del Tacos hire great employees. This was just the first one I wrote about. Great job. Keep up the great customer service.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Macho Combo Burrito
Lawrence Webber
The meat is always not hot enough, after request after request. They said it's hot, when you get it and bite into it to it's luke
Worst service I have ever experienced and food was cold too
Atmosphere: 1
Food: 2
Service: 1
I had to change my baby on the bathroom floor. Thank God I had a blanket with me for him to lay on.The day had been very long and tiresome, and Baby and I hadn’t been home all day. NORMALLY I wouldn’t dare put baby on the floor, but my car is small and the wind was so cold. It wouldn’t have been fair to Baby to make him freeze in the car to change him. So I had to lay out a blanket on the floor, in the same room that:- the toilet hadn’t been flushed from the last person- the sink pressure is so high that there’s water all over the floor- and given that babies have to change on the floor, the bag hook is all the way on the door which might as well be 100 miles awayI know a lot of businesses do not accommodate parents of babies, and that’s fine. It’s just an unfortunate fact. But seriously, a huge business like Del Taco? That’s disappointing.Kid-friendliness: Can’t change a diaper here, because there’s nowhere to change except the dirty floor. How sad.
Atmosphere: 1
Food: 2
Service: 1
I don't usually write reviews but this is just horrible. I try to go here to get breakfast before work or just because because it's so close to me but every time I come in the mornings there's always something. I don't know if it's the people that work mornings but this morning is making me write this review. I tried entering the front doors instead of the drive-thru but they were locked, no big deal I would just take the drive thru, but what really got me was the customer service, time it took, and most importantly my food. I don't remember they're names but it was one guy and one girl and they took forever. Customer service was exceptional at most and my food was horrible. My burrito was half empty leaving the top half just tortilla, and my fries were completely stale, dried up, and dark brown. It's not like it was just one fry either it was the whole bag. I don't know what made anyone think they were ok to eat.This isn't the first occasion I've had an experience similar to this but the thing is that it's usually in the mornings. If I come later in the afternoon or night it's usually good.
Atmosphere: 1
Food: 1
Service: 2
I was waiting to turn at the do not block intersection, so I was precisely choosing my moves. As I was going to pull out, I noticed this magical girl holding my donut bites that I had forgotten to get at the window of the drive thru. This chick literally chased me down to give me my donut bites. Who does that?! Someone who needs a raise and position higher in the company. Nobody goes out of their way to help anyone ever these days, and she went beyond. This girl deserves acknowledgment for gosh sake. Angelina is her name, and she is amazing. God bless.
Atmosphere: 5
Food: 5
Service: 5
I stopped for a quick breakfast meal at 6:45. They informed me that there was no breakfast served until 7:00. I asked for some coffee just to get my day started. They informed me that coffee was not served until 7:00. This will not be one of my stops in the future.
Atmosphere: 3
Food: 4
Service: 1
Never disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso Loaded Nachos Seasoned Beef Freshly Grilled Marinated Chicken or Freshly Grilled Carne Asada, The Del Taco, Cheeseburger, Macho Combo Burrito, Del Cheeseburger
I really like this del
Atmosphere: 5
Food: 5
Service: 5
employees told me to leave did not want to serve me. So sorry for being an inconvenience they just kept telling me to leave.
Atmosphere: 1
Food: 5
Service: 1
My order was given to another customer. When I asked where my order was at the tried to give me the wrong items. Never was apologetic, rude and
Atmosphere: 2
Food: 2
Service: 1
I placed two orders, one that is 2 for $7 and the second order, I made it into a combo. However, the cashier lady had no clue what the order was when I placed it. Yet she made lousy excuse by saying that since I am placing another order that is almost similar to the 2 for $7...that ordered cannot be valid unless you make it the same as the 2 for $7 also. To put icing on the cake, they even gave me a small portion of the order that I made to which was 2 churros, which was a $1 churro; they only gave me one and made it look like two. And when I asked them for my second churro, their excuse was that they did placed the second next to one that was in the bag, but I was shocked since I know that one churro bag has two pieces not one and yet they charged me for two. Plus also the gurl that works the register looks like she just came from a pedicure since she did have long painted designed nails. Dissapointment I got from them. So yeah, beware their service and order for the could rip you off.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Mini Cinnamon Churros, The Del Taco, Fries
Restaurantji Recommends
The manager is very rudeAnd has a bad attitude and threw my food.
Atmosphere: 1
Food: 2
Service: 1
There's nothing wrong with this place at all. I really like the inside seating area. There's two separate areas to sit. They are super busy in the Drive-Thru and it might take a little while for you to get someone to help you get your food ordered. But I did get everything I ordered and the guy at the register reminded me it was Taco tuesday. So instead of just two tacos I was able to get three for the same price. I got the Buddha Ramen for my wife who was at home sick. And two churros for my kids. I would go back.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos, Quesadilla, Fries, Macho Combo Burrito, Mild Sauce, Del Cheeseburger, Chili Cheddar Fries, Soft Chicken Taco, Crinkle Cut Fries, Dr Pepper, Crispy Chicken Taco, Double Del Cheeseburger
Came here lookin for the 60cent tacos. What I got was great service. The guy was nice and friendly even though I couldn't get it together mentally on what I actually wanted. It got real silly folks. My indecive mind picked a perfect time to peak and the guy just took it in stride while correctly repeating back the order. He gave the correct change back too. Guess all Del Tacos hire great employees. This was just the first one I wrote about. Great job. Keep up the great customer service.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Macho Combo Burrito
The meat is always not hot enough, after request after request. They said it's hot, when you get it and bite into it to it's luke
Atmosphere: 2
Food: 2
Service: 2
Pure feedings here