I have started to come to this Del Taco in Mission Grove because there is always one Asian server who provides a great customer service. A couple times I saw the customer was giving her such a hard time over the orders but it was obviously customer's mistakes. I've never seen the server with such a young age who is patient and deliegent with dealing with difficult and angry customers. I see one post who mentioned about Asian server. Not sure if that is the server that I am posting about. Anyways, she always provides a great customer service!
Atmosphere: 2
Food: 3
Service: 5
Jai 29
There is this one server who is consistently rude to customers. She has long black hair in two ponytails and she’s Asian that’s the best description I can give. This has happened twice already interacting with her. She shouldn’t be serving customers with that type of attitude. Other than that this Del Taco is actually pretty good service wise and the soft tacos are to die for!
Atmosphere: 3
Food: 3
Service: 1
Rita Abreo
Great del Taco's and love the combination burrito ?. This Del Taco is good .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries
Pamela Battan
Fries nice and
Atmosphere: 4
Food: 4
Service: 4
elizabeth jaracuaro
Waiting 18 minutes for the food and the drink those where fast …?
Atmosphere: 3
Food: 4
Service: 1
Washu Ai
One of the employees on hand doesn't understand the two for seven classic burrito mix and match. The employee tried to charge me, as if I was getting 2 of each burrito, instead of one of each. They argued what two for seven meant incorrectly. What the break down in training and communication was became evident, when I looked at the receipt with the charges added, then removed, where you can clearly see the burritos time two.I wonder how many customers order two burritos and pay for four, instead of canceling their order, like I did.It's in a Shell station, with only outside seating, so no dine in, which is not ideal with the majority hot weather.The service was a little slow, but one employee later at night, it's whatever.The chocolate shake was fine and as expected. I know it's not Del Taco's fault, I hadn't been able to eat dinner and really needed a meal, health wise, but it made the situation that much worse.
Atmosphere: 2
Food: 3
Service: 1
benjamin peraino
I call it Shell Taco, its at a shell gas station. Sometimes the drive through is slow, but good reliable del taco food.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Soft Taco, The Del Taco
Ralph Holl
Nachos taco Supreme rule. Could add a little more beef though..
Atmosphere: 5
Food: 5
Service: 5
D. S. R.
Bacon double del is about the only thing I eat. I used to like the nacho fries but discontinued
Atmosphere: 3
Food: 3
Service: 3
Paris W.
My family eats here quite often out of convenience but the service is never great. Had a girl tonight with super long/dirty acrylic nails which is never something I want to see from someone serving my food. She has served us a few times and is never really nice or professional. Beans were super cold today and the food was and is usually whatever. Would be nice if this location enforced some kind of rules on hand hygiene and fake dirty nails. Going to stop visiting this location because of it.
Can't believe how good their del taco is..? great tacos and great price!
Atmosphere: 3
Food: 5
Service: 5
A S
Usally this place is fire ? but after tonight not going back. Ordered 20 bucks worth of food and my son opened his 2 snack tacos ? because they were literally just the shell. I called to complain ? and I was told snack/regular tacos only come with about a tablespoon of meat and 2 pinches of cheese. Two broken shells and a clumped up tablespoon of meat.
Koen Vandermeer
Drive thru speaker was rude as heck and sounded like a female voice. The dude that gave me my food at the window was nice but she was the meanest person I’ve ever met working customer service. Said “K” a lot too like I was interrupting her. Overall bad person to speak to customers. Probably won’t come back and drive further from my house to go to another location.
J
Not 24 hours! They were closed in the morning between 3am and 7 am.*update 3/16/23*Sign says closed for 10 to 15 min, been here 20 min.
Cathern Baumstark
This is the best del taco in the area always delicious ??
I have started to come to this Del Taco in Mission Grove because there is always one Asian server who provides a great customer service. A couple times I saw the customer was giving her such a hard time over the orders but it was obviously customer's mistakes. I've never seen the server with such a young age who is patient and deliegent with dealing with difficult and angry customers. I see one post who mentioned about Asian server. Not sure if that is the server that I am posting about. Anyways, she always provides a great customer service!
Atmosphere: 2
Food: 3
Service: 5
There is this one server who is consistently rude to customers. She has long black hair in two ponytails and she’s Asian that’s the best description I can give. This has happened twice already interacting with her. She shouldn’t be serving customers with that type of attitude. Other than that this Del Taco is actually pretty good service wise and the soft tacos are to die for!
Atmosphere: 3
Food: 3
Service: 1
Great del Taco's and love the combination burrito ?. This Del Taco is good .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries
Fries nice and
Atmosphere: 4
Food: 4
Service: 4
Waiting 18 minutes for the food and the drink those where fast …?
Atmosphere: 3
Food: 4
Service: 1
One of the employees on hand doesn't understand the two for seven classic burrito mix and match. The employee tried to charge me, as if I was getting 2 of each burrito, instead of one of each. They argued what two for seven meant incorrectly. What the break down in training and communication was became evident, when I looked at the receipt with the charges added, then removed, where you can clearly see the burritos time two.I wonder how many customers order two burritos and pay for four, instead of canceling their order, like I did.It's in a Shell station, with only outside seating, so no dine in, which is not ideal with the majority hot weather.The service was a little slow, but one employee later at night, it's whatever.The chocolate shake was fine and as expected. I know it's not Del Taco's fault, I hadn't been able to eat dinner and really needed a meal, health wise, but it made the situation that much worse.
Atmosphere: 2
Food: 3
Service: 1
I call it Shell Taco, its at a shell gas station. Sometimes the drive through is slow, but good reliable del taco food.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Soft Taco, The Del Taco
Nachos taco Supreme rule. Could add a little more beef though..
Atmosphere: 5
Food: 5
Service: 5
Bacon double del is about the only thing I eat. I used to like the nacho fries but discontinued
Atmosphere: 3
Food: 3
Service: 3
My family eats here quite often out of convenience but the service is never great. Had a girl tonight with super long/dirty acrylic nails which is never something I want to see from someone serving my food. She has served us a few times and is never really nice or professional. Beans were super cold today and the food was and is usually whatever. Would be nice if this location enforced some kind of rules on hand hygiene and fake dirty nails. Going to stop visiting this location because of it.
Restaurantji Recommends
Can't believe how good their del taco is..? great tacos and great price!
Atmosphere: 3
Food: 5
Service: 5
Usally this place is fire ? but after tonight not going back. Ordered 20 bucks worth of food and my son opened his 2 snack tacos ? because they were literally just the shell. I called to complain ? and I was told snack/regular tacos only come with about a tablespoon of meat and 2 pinches of cheese. Two broken shells and a clumped up tablespoon of meat.
Drive thru speaker was rude as heck and sounded like a female voice. The dude that gave me my food at the window was nice but she was the meanest person I’ve ever met working customer service. Said “K” a lot too like I was interrupting her. Overall bad person to speak to customers. Probably won’t come back and drive further from my house to go to another location.
Not 24 hours! They were closed in the morning between 3am and 7 am.*update 3/16/23*Sign says closed for 10 to 15 min, been here 20 min.
This is the best del taco in the area always delicious ??
Atmosphere: 5
Food: 5
Service: 5