At 11:20 Tuesday April 9th two gentlemen were attending the window. A man with short black hair attended us with a tattoo on his forearm. To whoever is management this gentleman had a kind, gentle demeanor and showed excellent customer service. I work in human resources in a parralel industry and found the other gentleman larger and of a lighter tone, bald, and had a hat on to be rude, disrespectful, and threw food disrespectful at his coworker. Not only that yelled at his coworker infront of coworker while the other calmly tried to attend to our requests.I try to go to great lengths to be clear who is who in this review as I think the nicer one clearly exemplifies the jack in the box standard of customer service.Thank you.
Atmosphere: 4
Food: 4
Service: 1
Scott Ricks
Good and fast
Atmosphere: 5
Food: 5
Service: 5
Julio cesar
Excellent service
Jackie Lee McClement
Tacos are TINY & practically empty. Eggrolls tasted bland & were undercooked. Disappointed for sure!
Atmosphere: 2
Food: 2
Service: 3
Rachel Harris
$8.57 for one large lemonade and one small diet coke. OUTRAGES.
Connor Erlandson
Food poisoning from 2 chicken “cluck” sandwiches I ordered at midnight. Puked my guts out upon waking up.
Atmosphere: 1
Food: 1
Service: 1
Jose Loza
They sell some delicious milkshakesTry the cookies cream one.. they are delicious
Atmosphere: 3
Food: 4
Service: 4
Travis Hogan
Good service. Clean.
Atmosphere: 4
Food: 4
Service: 4
Yesenia P.
Drove by at 10:50pm on a Wednesday to buy a drink and drive thru staff refused to take order stating it was closed.
Sawyer Davis
Better then most jack in the box locations! Cant see why people would give this a two star rating, it has great food, good service, and the employees are very nice and respectful.
How much effort does it take to differentiate tenders and nuggets? Asking for a multi billion dollar corporation.
Eilleen S.
I went to the get breakfast she gave me lunch so I simply went back and ask her the I didn't order the #2 ; I ordered the # 22 ; she gives me the rudest face rolls her eyes and make me wait didn't apologize and just put the food in the counter and turned around so I call her and explain to her the money difference between #2-#22 combo so she looks at me rolling her eyes went back to the drive-through service And make me wait comes back and just put down the money, I was absolutely shocked of the service and they seem to be a normal thing ; absolutely disgusting and disappointed attitude they act like the employees pay the customers to shop there they don't get it , that they paycheck they get comes from the customers; not me anymore I am not going to visit this location anymore food is so expensive and the customer service is horrible why even bother ; and the sad part is that no one is going to do anything about it hopefully they close down soon so please if your going to expense money make sure you get good service I am going to share this with everyone I know
Tyler
Food quality is bad. They always forget to put all of my food in the bag or forget my drink.
Atmosphere: 1
Food: 1
Service: 1
Alexander Leiva
DISGUSTING! The old Mexican lady put her hands ALL over my curly fries. I watched her through the window. Then she tried handling my money without washing her hands. I told her what she did and she brushed it off like it was nothing. She is a gross old lady.
Atmosphere: 1
Food: 1
Service: 1
Lindsey L.
i visit this location rarely but when i so they always find a way to mess up the order. i just drove through and they had me wait a long time at the ordering screen only to tell me they dont serve hot coffee anymore... i previously worked at jack in in the box and i know this is not true. they serve breakfast 24 hours!! skip this location and instead go to the on up further on van buren next to albertsons.
At 11:20 Tuesday April 9th two gentlemen were attending the window. A man with short black hair attended us with a tattoo on his forearm. To whoever is management this gentleman had a kind, gentle demeanor and showed excellent customer service. I work in human resources in a parralel industry and found the other gentleman larger and of a lighter tone, bald, and had a hat on to be rude, disrespectful, and threw food disrespectful at his coworker. Not only that yelled at his coworker infront of coworker while the other calmly tried to attend to our requests.I try to go to great lengths to be clear who is who in this review as I think the nicer one clearly exemplifies the jack in the box standard of customer service.Thank you.
Atmosphere: 4
Food: 4
Service: 1
Good and fast
Atmosphere: 5
Food: 5
Service: 5
Excellent service
Tacos are TINY & practically empty. Eggrolls tasted bland & were undercooked. Disappointed for sure!
Atmosphere: 2
Food: 2
Service: 3
$8.57 for one large lemonade and one small diet coke. OUTRAGES.
Food poisoning from 2 chicken “cluck” sandwiches I ordered at midnight. Puked my guts out upon waking up.
Atmosphere: 1
Food: 1
Service: 1
They sell some delicious milkshakesTry the cookies cream one.. they are delicious
Atmosphere: 3
Food: 4
Service: 4
Good service. Clean.
Atmosphere: 4
Food: 4
Service: 4
Drove by at 10:50pm on a Wednesday to buy a drink and drive thru staff refused to take order stating it was closed.
Better then most jack in the box locations! Cant see why people would give this a two star rating, it has great food, good service, and the employees are very nice and respectful.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jumbo Jack
Restaurantji Recommends
How much effort does it take to differentiate tenders and nuggets? Asking for a multi billion dollar corporation.
I went to the get breakfast she gave me lunch so I simply went back and ask her the I didn't order the #2 ; I ordered the # 22 ; she gives me the rudest face rolls her eyes and make me wait didn't apologize and just put the food in the counter and turned around so I call her and explain to her the money difference between #2-#22 combo so she looks at me rolling her eyes went back to the drive-through service And make me wait comes back and just put down the money, I was absolutely shocked of the service and they seem to be a normal thing ; absolutely disgusting and disappointed attitude they act like the employees pay the customers to shop there they don't get it , that they paycheck they get comes from the customers; not me anymore I am not going to visit this location anymore food is so expensive and the customer service is horrible why even bother ; and the sad part is that no one is going to do anything about it hopefully they close down soon so please if your going to expense money make sure you get good service I am going to share this with everyone I know
Food quality is bad. They always forget to put all of my food in the bag or forget my drink.
Atmosphere: 1
Food: 1
Service: 1
DISGUSTING! The old Mexican lady put her hands ALL over my curly fries. I watched her through the window. Then she tried handling my money without washing her hands. I told her what she did and she brushed it off like it was nothing. She is a gross old lady.
Atmosphere: 1
Food: 1
Service: 1
i visit this location rarely but when i so they always find a way to mess up the order. i just drove through and they had me wait a long time at the ordering screen only to tell me they dont serve hot coffee anymore... i previously worked at jack in in the box and i know this is not true. they serve breakfast 24 hours!! skip this location and instead go to the on up further on van buren next to albertsons.