Clearly made my drink wrong and when I mentioned it, she just started scooping it out instead of making another. I clearly requested my drink a specific way for dietary reasons and you’re just going to leave remnants of it and think that’s ok?
Service: 1
A. Valdez
Best place for quick caffeine fix.
Natonia F
The first visit my milk was curdled on top and at zhe bottom of my drink. I spoke to the manager and I was told that they leave the milk on the counter to serve each customer more quickly. I didn't agree with that but I was told that it is how they operate. Second visit was today and curdled milk again with a spoiled taste. Ugh!!!!!! Dissappinted, I had to return the drink again...I asked for a refund on a gift card so that I can go to another Starbucks near my job that uses fresh and cold milk. The manager offered a free drink with the card but of course i declined and ask for water to get rid of the apoiled taste in my mouth. I noticed again that this location had milk sitting on the counter instead of being constantly refrigerated..again! I left, and I visited another Starbucks, and they advised me that my refund was .75cents less. Lol. I was so upset that they wanted to know what was wrong. We compared receipts to understand the confusion. They comp me for the inconvenience and advised that Starbucks baristas should never leave milk out sitting on the counter. It should be constantly refrigerated to avoid health problems to customers. I decided to inform starbucks corporate since this was the 2nd incident, and because my stomach was severely upset later on that afternoon. They stated that they will reach out to the store within 24-48 hours from today. I felt it should have been handled better so this is why im posting this...Please be careful of their unsafe practices in the meantime. Sorry, there are no photos, but if I witness it again, I will definitely post pictures of all of the milk sitting out unattended to.
Atmosphere: 1
Food: 1
Service: 1
Adrian Ruiz
Placed a Mobile order and waited quite a while because the baristas didn't check to see if there were any orders
Atmosphere: 5
Food: 5
Service: 3
Alex Benavides
Everyone here is super friendly.
Atmosphere: 5
Food: 5
Service: 5
David Prado
It was closed.
Atmosphere: 1
Food: 1
Service: 1
Clarke Prescott
Great service. Familiar breakfast items.Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Manuel Tecanhuey
There is a lack of menu with prices inside the store, as well as tables or chairs to have coffeeParking: Enough space since most just come in to pick up their order and leaveWheelchair accessibility: If there are ramps
Atmosphere: 4
Food: 5
Service: 5
Chris Tafoya
For Serena...Thanks for the Friendly welcome and assistance.
Very expensive, not worth it but if you have the money to spare, go for good service and good food
Hilary Baker
The young man who waited on me was great. He even told me in the drink I ordered wasn't to my liking he would change. The young woman who made the drink did a good job and the wait wasn't too bad. As for atmosphere, it was clean but I wasn't checking carefully and Starbucks is Starbucks. There aren't any tables or chairs.
Atmosphere: 3
Food: 5
Service: 5
xochitl rangel
Came in here on a very busy day with a mobile order. The order was not ready on the predicted time, which i understand given how busy the location was, However i was in a rush and had to leave. I asked one of the baristas that was at the register if i could just cancel my order since it wasnt ready and i had to leave, but they were very kind and asked me what my order was. I had ordered a venti matcha lemonade and a venti peach green tea lemonade, with no customizations. the barista apologized for the wait and asked if i could wait a few more minutes she would get it out for me. I offered that it was no trouble to just cancel it, but she insisted she could have them out. I waited maybe another 3 mins and the drinks were done. I appreciate how attentive and mindful they were to my situation and to make it right.
Clearly made my drink wrong and when I mentioned it, she just started scooping it out instead of making another. I clearly requested my drink a specific way for dietary reasons and you’re just going to leave remnants of it and think that’s ok?
Service: 1
Best place for quick caffeine fix.
The first visit my milk was curdled on top and at zhe bottom of my drink. I spoke to the manager and I was told that they leave the milk on the counter to serve each customer more quickly. I didn't agree with that but I was told that it is how they operate. Second visit was today and curdled milk again with a spoiled taste. Ugh!!!!!! Dissappinted, I had to return the drink again...I asked for a refund on a gift card so that I can go to another Starbucks near my job that uses fresh and cold milk. The manager offered a free drink with the card but of course i declined and ask for water to get rid of the apoiled taste in my mouth. I noticed again that this location had milk sitting on the counter instead of being constantly refrigerated..again! I left, and I visited another Starbucks, and they advised me that my refund was .75cents less. Lol. I was so upset that they wanted to know what was wrong. We compared receipts to understand the confusion. They comp me for the inconvenience and advised that Starbucks baristas should never leave milk out sitting on the counter. It should be constantly refrigerated to avoid health problems to customers. I decided to inform starbucks corporate since this was the 2nd incident, and because my stomach was severely upset later on that afternoon. They stated that they will reach out to the store within 24-48 hours from today. I felt it should have been handled better so this is why im posting this...Please be careful of their unsafe practices in the meantime. Sorry, there are no photos, but if I witness it again, I will definitely post pictures of all of the milk sitting out unattended to.
Atmosphere: 1
Food: 1
Service: 1
Placed a Mobile order and waited quite a while because the baristas didn't check to see if there were any orders
Atmosphere: 5
Food: 5
Service: 3
Everyone here is super friendly.
Atmosphere: 5
Food: 5
Service: 5
It was closed.
Atmosphere: 1
Food: 1
Service: 1
Great service. Familiar breakfast items.Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
There is a lack of menu with prices inside the store, as well as tables or chairs to have coffeeParking: Enough space since most just come in to pick up their order and leaveWheelchair accessibility: If there are ramps
Atmosphere: 4
Food: 5
Service: 5
For Serena...Thanks for the Friendly welcome and assistance.
Atmosphere: 5
Service: 5
Very fast service and friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
.. bit of a wait, but.. it's expected.
Atmosphere: 5
Service: 5
Always great
Atmosphere: 5
Service: 5
Very expensive, not worth it but if you have the money to spare, go for good service and good food
The young man who waited on me was great. He even told me in the drink I ordered wasn't to my liking he would change. The young woman who made the drink did a good job and the wait wasn't too bad. As for atmosphere, it was clean but I wasn't checking carefully and Starbucks is Starbucks. There aren't any tables or chairs.
Atmosphere: 3
Food: 5
Service: 5
Came in here on a very busy day with a mobile order. The order was not ready on the predicted time, which i understand given how busy the location was, However i was in a rush and had to leave. I asked one of the baristas that was at the register if i could just cancel my order since it wasnt ready and i had to leave, but they were very kind and asked me what my order was. I had ordered a venti matcha lemonade and a venti peach green tea lemonade, with no customizations. the barista apologized for the wait and asked if i could wait a few more minutes she would get it out for me. I offered that it was no trouble to just cancel it, but she insisted she could have them out. I waited maybe another 3 mins and the drinks were done. I appreciate how attentive and mindful they were to my situation and to make it right.
Atmosphere: 5
Food: 5
Service: 5