First time at this location. The coffee Oreo is the best ice cream I've ever had! So good! Also the gentleman that helped me was super nice and friendly! Wish I would have asked him name. He was there 9/6/2023 between 1:50-2:15pm lolThank you sir for making my day. Location by my house has terrible customer service so I never go, I will be driving out to this location from now on
Connie L.
The service was great! I had a great experience with ordering to picking up my order. The staff were friendly and helpful with assisting me with ordering a birthday cake for my daughter- she wanted a princess cake. This cake was about $60ish, feeds around 15+ people. We usually get the Oreo ice cream w/ white cake and it's our favorite flavor combo. Definitely recommend the ice cream cakes here for special occasions
Sean Dykeman
The manager here is great! Very professional and helpful.
Roger N.
I really like this place because they give big scoops and they're really friendly.The manager hires all asiann girls and they give very generous big size scoops. I went to the Montebello location and they have all mexiccan kids working there, and they are stingy af with their scoops and not friendly at all.I've talked with the owner of this San Gabriel location a few times and he's a very nice dude as well. Highly recommended.
Beverly Liu
Very beautiful Cake with delicious Icecream Flavor.
stephanieee d
nice and clean. they have nice art on the wall. i haven't seen that before.
J S.
This location has now robbed me twice. Granted, it's through DoorDash, but I have ordered two sets of two scoops twice now only to receive one. DoorDash is awful at trying to help, but nobody responded when I called Baskin Robbins. Don't go here if you're ordering through a delivery app.
Evangeline Stevens
Magnificent customer serviceAwesome creative creationsThank manager, John and Edison. ?
pookie t.
I don't recommend coming here they are very dirty and Unsanitized. The guy in the blue shirt who seems to be the owner is awful he's seems to be very cheap and weird around his workers I don't know maybe that's what I've witnessed but who knows. Anyways I don't recommend coming to this location
Beverly L.
Very Good service. Every time I go there, the employees are say hi, welcome with smiles and eye contact. It just make me feel a big welcome, they made my day so sweet . Every time I eat Icecream I feel happy and enjoy. I like to eat Icecream cakes even if us not a special day. I just put one in my freezer. Every day I eat one small piece.
I usually don't eat ice cream because in the past I had a bad experience with the staff at the ice cream store. In the last 2 weeks I went here for some ice cream and there was a very nice staff who let me try the flavors and recommended me a very good ice cream flavor " strawberry cheesecake". Elizabeth was so nice and humble, best service I've ever had!!! Will definitely visit again
Josephine H.
Not really a fan of ice cream but I decided to treat myself some sweet treats. I did not know which flavor of ice cream to pick, luckily staff Elizabeth was introducing to me her favorite ice cream flavors. Finally I got Jamoca and mint chocolate chips. Thanks Elizabeth for helping me
Joseph Kaeo Ho Jr
New Oreo Cookie Iced coffe drink (or whatever its called) is very underwhelming...
Daniel Steitzer
Clean, neat, friendly, cheap, and fast.
Edward J.
Been coming here on and off, they always have above average customer service but Kay and Jacqueline have been exceptionally good at their job and deserve a raise/promotion!
First time at this location. The coffee Oreo is the best ice cream I've ever had! So good! Also the gentleman that helped me was super nice and friendly! Wish I would have asked him name. He was there 9/6/2023 between 1:50-2:15pm lolThank you sir for making my day. Location by my house has terrible customer service so I never go, I will be driving out to this location from now on
The service was great! I had a great experience with ordering to picking up my order. The staff were friendly and helpful with assisting me with ordering a birthday cake for my daughter- she wanted a princess cake. This cake was about $60ish, feeds around 15+ people. We usually get the Oreo ice cream w/ white cake and it's our favorite flavor combo. Definitely recommend the ice cream cakes here for special occasions
The manager here is great! Very professional and helpful.
I really like this place because they give big scoops and they're really friendly.The manager hires all asiann girls and they give very generous big size scoops. I went to the Montebello location and they have all mexiccan kids working there, and they are stingy af with their scoops and not friendly at all.I've talked with the owner of this San Gabriel location a few times and he's a very nice dude as well. Highly recommended.
Very beautiful Cake with delicious Icecream Flavor.
nice and clean. they have nice art on the wall. i haven't seen that before.
This location has now robbed me twice. Granted, it's through DoorDash, but I have ordered two sets of two scoops twice now only to receive one. DoorDash is awful at trying to help, but nobody responded when I called Baskin Robbins. Don't go here if you're ordering through a delivery app.
Magnificent customer serviceAwesome creative creationsThank manager, John and Edison. ?
I don't recommend coming here they are very dirty and Unsanitized. The guy in the blue shirt who seems to be the owner is awful he's seems to be very cheap and weird around his workers I don't know maybe that's what I've witnessed but who knows. Anyways I don't recommend coming to this location
Very Good service. Every time I go there, the employees are say hi, welcome with smiles and eye contact. It just make me feel a big welcome, they made my day so sweet . Every time I eat Icecream I feel happy and enjoy. I like to eat Icecream cakes even if us not a special day. I just put one in my freezer. Every day I eat one small piece.
Restaurantji Recommends
I usually don't eat ice cream because in the past I had a bad experience with the staff at the ice cream store. In the last 2 weeks I went here for some ice cream and there was a very nice staff who let me try the flavors and recommended me a very good ice cream flavor " strawberry cheesecake". Elizabeth was so nice and humble, best service I've ever had!!! Will definitely visit again
Not really a fan of ice cream but I decided to treat myself some sweet treats. I did not know which flavor of ice cream to pick, luckily staff Elizabeth was introducing to me her favorite ice cream flavors. Finally I got Jamoca and mint chocolate chips. Thanks Elizabeth for helping me
New Oreo Cookie Iced coffe drink (or whatever its called) is very underwhelming...
Clean, neat, friendly, cheap, and fast.
Been coming here on and off, they always have above average customer service but Kay and Jacqueline have been exceptionally good at their job and deserve a raise/promotion!