This is a very good place to have a meal. Here the service, staff and ambience all are excellent. Also this is a great place for kids because they have a kids play station inside the restaurant!! But I found the parking area is almost full during our visit at lunch time.
Atmosphere: 5
Food: 5
Service: 5
Le Chung
Service fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Mcchicken
Maxemilian Padilla
The drive thru is a huge bottle neck. There is no consistency with the workers taking your order.
Atmosphere: 3
Food: 3
Service: 2
Mohammad Afzal
Very tight drive
Atmosphere: 5
Food: 5
Service: 5
Jeanette Vallejo
Walked in to have my order taken, no one even acknowledged that i was even they was completely ignored. Then one yells "you can use the kiosk", if i wanted to use kiosk I would but i perfer not to at this time. Customer service here
Atmosphere: 2
Food: 5
Service: 2
alejandro salas
I been here a few times years ago but I stopped coming to McDonalds for health reasons. I came in today for just a coffee when I’m assuming the gm is working. They give by far the best customer service I have ever seen at a McDonalds. I hope she does well and I hope her higher ups appreciate her efforts.
Service: 5
Alicia Bautista
Drive thru Menu doesn’t work for a very long time now makes it very inconvenient, how Ghetto does this place look now. And yes Ghetto is the right word to
Atmosphere: 1
Food: 1
Service: 1
Wesley D.
Do not go to this location and avoid going there! I would have give it 0 stars, as it is the worst service ever! This one manager in a blue shirt (I believe his name is Tim, last name starts with letter H.) didn't honor my "Buy One Get One Free Sandwich" promo receipt. As he didn't know what was that at first, until I had to tell him about it. He also thought that location doesn't accept it, when this location clearly accepts it. I had to argue back to him as a result, and he eventually was able to input the promo that I was able to pay for 2 McRibs I've ordered. Once I paid and got the receipt, I had to argue back to him again one more time, after the receipt clearly has "Buy One Get One Free Sandwich" promo in that location afterwards.Besides that, this restaurant and parking lot is always crowded and packed there. Even though, there were sometimes homeless people over there. Like this one crazy lady (with/without glasses) always loitering inside by one of the seats/tables sometimes. Managers and employees never really do anything to them at all. Never going to that location again!
Eric L
Guy in blue shirt is so focused on talking to his coworkers, hands me my food in the drive thru without saying anything and just walks away and so focused on talking he forgot my chicken nugget
Service: 1
宏贞
They didn't give me any sauce, and I went back and I can't believe that they charged me on sauce??? Later on I found that I ordered the large coke in the meal but what I get is coke with cherry flavored, what the????
The service, the food here at this McDonald franchise, is just plain awful. Whoever that's managing this location and whoever that they hire should be fired !!!
rep tep
I don't mind being charged 30 cents for extra sauce, but they should give the sauces I asked for. I wouldn't normally complain, but the guy said as I was checking the bag, "you don't need to check, I put the sauces in there." =
Food: 4
Recommended dishes: Mcnuggets
Grace Y.
Yeah they get the order wrong sometimes (plain cheeseburger does not come out plain, bbq sauce becomes sweet and sour on a mobile order), but overall it's much better than any McDonald's with play place downtown LA where I feel afraid for my kids safety with the bigger kids jumping around like little crazies. Here the kids are much more calm, they play by the rules for the most part (no shoes, no cunning. Up the slide, etc). Staff is nice
Stevo O.
In honor of National Cheeseburger Day, I visited this relatively new McDonald's with all the bells and whisles for appearance and ordering for food. The drive-thru can get crowded at times and curves around the corner, but is slower than many of the other dual drive-thru Mickey D's. Inside this McDonalds is a playroom for kids, which I remember when raising my kids. The inside is really clean and the staff all are young and ready to serve. I felt comfortable in this nice clean McDonald's, which I think moved further east from their previous location. I would come back again for the friendly staff!
JD Diehl
Drive thru, gave wrong change. Reported to management. Waited out front as instructed they never came out. Management doesn't seem to care.
This is a very good place to have a meal. Here the service, staff and ambience all are excellent. Also this is a great place for kids because they have a kids play station inside the restaurant!! But I found the parking area is almost full during our visit at lunch time.
Atmosphere: 5
Food: 5
Service: 5
Service fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Mcchicken
The drive thru is a huge bottle neck. There is no consistency with the workers taking your order.
Atmosphere: 3
Food: 3
Service: 2
Very tight drive
Atmosphere: 5
Food: 5
Service: 5
Walked in to have my order taken, no one even acknowledged that i was even they was completely ignored. Then one yells "you can use the kiosk", if i wanted to use kiosk I would but i perfer not to at this time. Customer service here
Atmosphere: 2
Food: 5
Service: 2
I been here a few times years ago but I stopped coming to McDonalds for health reasons. I came in today for just a coffee when I’m assuming the gm is working. They give by far the best customer service I have ever seen at a McDonalds. I hope she does well and I hope her higher ups appreciate her efforts.
Service: 5
Drive thru Menu doesn’t work for a very long time now makes it very inconvenient, how Ghetto does this place look now. And yes Ghetto is the right word to
Atmosphere: 1
Food: 1
Service: 1
Do not go to this location and avoid going there! I would have give it 0 stars, as it is the worst service ever! This one manager in a blue shirt (I believe his name is Tim, last name starts with letter H.) didn't honor my "Buy One Get One Free Sandwich" promo receipt. As he didn't know what was that at first, until I had to tell him about it. He also thought that location doesn't accept it, when this location clearly accepts it. I had to argue back to him as a result, and he eventually was able to input the promo that I was able to pay for 2 McRibs I've ordered. Once I paid and got the receipt, I had to argue back to him again one more time, after the receipt clearly has "Buy One Get One Free Sandwich" promo in that location afterwards.Besides that, this restaurant and parking lot is always crowded and packed there. Even though, there were sometimes homeless people over there. Like this one crazy lady (with/without glasses) always loitering inside by one of the seats/tables sometimes. Managers and employees never really do anything to them at all. Never going to that location again!
Guy in blue shirt is so focused on talking to his coworkers, hands me my food in the drive thru without saying anything and just walks away and so focused on talking he forgot my chicken nugget
Service: 1
They didn't give me any sauce, and I went back and I can't believe that they charged me on sauce??? Later on I found that I ordered the large coke in the meal but what I get is coke with cherry flavored, what the????
Restaurantji Recommends
The service, the food here at this McDonald franchise, is just plain awful. Whoever that's managing this location and whoever that they hire should be fired !!!
I don't mind being charged 30 cents for extra sauce, but they should give the sauces I asked for. I wouldn't normally complain, but the guy said as I was checking the bag, "you don't need to check, I put the sauces in there." =
Food: 4
Recommended dishes: Mcnuggets
Yeah they get the order wrong sometimes (plain cheeseburger does not come out plain, bbq sauce becomes sweet and sour on a mobile order), but overall it's much better than any McDonald's with play place downtown LA where I feel afraid for my kids safety with the bigger kids jumping around like little crazies. Here the kids are much more calm, they play by the rules for the most part (no shoes, no cunning. Up the slide, etc). Staff is nice
In honor of National Cheeseburger Day, I visited this relatively new McDonald's with all the bells and whisles for appearance and ordering for food. The drive-thru can get crowded at times and curves around the corner, but is slower than many of the other dual drive-thru Mickey D's. Inside this McDonalds is a playroom for kids, which I remember when raising my kids. The inside is really clean and the staff all are young and ready to serve. I felt comfortable in this nice clean McDonald's, which I think moved further east from their previous location. I would come back again for the friendly staff!
Drive thru, gave wrong change. Reported to management. Waited out front as instructed they never came out. Management doesn't seem to care.
Atmosphere: 1
Food: 3
Service: 1