My order got messed up, but management offered an immediate refund with no time to remake without hesitation and sincerely apologized for my inconvenience. I appreciated the customer service and accountability. I will definitely come back when it’s less busy lol
The WarLord
A quick pick up of tacos, quick drive thru with 5 cars ahead.
Atmosphere: 4
Food: 4
Service: 4
Michael B
Great fast food place. Employees are all nice and quick. Was a bit hard to hear at the drive through. Food is as advertised.
Curly fries, tacos and egg rolls were barely warm when served.
Atmosphere: 3
Food: 2
Service: 4
Zaki Hasan
The service was amazing and the food was great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Ant
Mann I ordered loaded tiny tacos they all of the loading stuff was on the bottom. Il change my review if I ever go their again and it's
Food: 2
Service: 4
Jonnie Ybarra
This is the 2nd time I’ve come to grab food after work and the 24 hour drive thru has a piece of paper saying they are closed for maintenance. I’m a nurse and my options are slim during this time frame. I drive this way on purpose to enjoy the food here. Super
Food: 5
Service: 1
Twin Kilmer
How y’all legit never have sprite? What kinda nonsense. You always “ran out” and your food always old. Man.. such a disappointment.
Atmosphere: 1
Food: 1
Service: 1
karen willey
Jack has always been good plus his drive thru is really open 24/7.
Atmosphere: 5
Food: 5
Service: 5
Patricia Adams
I go through the drive thru and get my food fast, hot, and just what I ordered.
The service was good but I think it's a shame that the owners want to save labor and have the store ran by only a couple of employees the cashier has to do window and the front and drive thru window just to save a money. It's like that in lots of Jack in boxes I have been to. That's why you have no employees because you run them to the ground. I say this with much respect. Ty
Atmosphere: 5
Food: 5
Service: 5
Boss Brown
I work overnight shift and for the past 2 weeks the employees have been putting closed for Maintenance signs on the order board. When I ask them at the window they are on their phones talking to someone else and either eating or drinking something of their own but yet I can’t even get a drink. Major disappointment in the service here guess I gotta go back to Dutch bros for my drinksUPDATE: Management responded to my review publicly before they even responded to my complaint on the link they gave me. Prior to writing my review I submitted a complaint via link they left on someone else es review. I have yet to hear back from them…. Sign is still on drive through new sign says closed til 4:30 doesn’t mention maintenance anymore
Atmosphere: 1
Service: 1
Brianna S.
Liliana is so rude. She brings down the atmosphere and provides horrible customer service and seems very rude to other employees.
Sean W.
Found a piece of hair in my chicken sandwich. Fries came damn near room temp too. Manager seems like she's trying but honestly it's only her, rest of the crew doesn't seem like their doing anything. I get it, you work at jack in the box, but you applied there. So show up to your job and work The one of Douglas is better don't go here
Burdens Lifted a business concierge service
Please send Manager Josh to Management/Leadership training. While not rude, he doesn’t know how to tackle proper customer service issues. I’m only giving 1 star because crew member at register was polite with refund.
My order got messed up, but management offered an immediate refund with no time to remake without hesitation and sincerely apologized for my inconvenience. I appreciated the customer service and accountability. I will definitely come back when it’s less busy lol
A quick pick up of tacos, quick drive thru with 5 cars ahead.
Atmosphere: 4
Food: 4
Service: 4
Great fast food place. Employees are all nice and quick. Was a bit hard to hear at the drive through. Food is as advertised.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Seasoned Curly Fries, Homestyle Ranch Chicken Club, Jumbo Jack, Tiny Tacos
Curly fries, tacos and egg rolls were barely warm when served.
Atmosphere: 3
Food: 2
Service: 4
The service was amazing and the food was great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Mann I ordered loaded tiny tacos they all of the loading stuff was on the bottom. Il change my review if I ever go their again and it's
Food: 2
Service: 4
This is the 2nd time I’ve come to grab food after work and the 24 hour drive thru has a piece of paper saying they are closed for maintenance. I’m a nurse and my options are slim during this time frame. I drive this way on purpose to enjoy the food here. Super
Food: 5
Service: 1
How y’all legit never have sprite? What kinda nonsense. You always “ran out” and your food always old. Man.. such a disappointment.
Atmosphere: 1
Food: 1
Service: 1
Jack has always been good plus his drive thru is really open 24/7.
Atmosphere: 5
Food: 5
Service: 5
I go through the drive thru and get my food fast, hot, and just what I ordered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Onion Rings
Restaurantji Recommends
The service was good but I think it's a shame that the owners want to save labor and have the store ran by only a couple of employees the cashier has to do window and the front and drive thru window just to save a money. It's like that in lots of Jack in boxes I have been to. That's why you have no employees because you run them to the ground. I say this with much respect. Ty
Atmosphere: 5
Food: 5
Service: 5
I work overnight shift and for the past 2 weeks the employees have been putting closed for Maintenance signs on the order board. When I ask them at the window they are on their phones talking to someone else and either eating or drinking something of their own but yet I can’t even get a drink. Major disappointment in the service here guess I gotta go back to Dutch bros for my drinksUPDATE: Management responded to my review publicly before they even responded to my complaint on the link they gave me. Prior to writing my review I submitted a complaint via link they left on someone else es review. I have yet to hear back from them…. Sign is still on drive through new sign says closed til 4:30 doesn’t mention maintenance anymore
Atmosphere: 1
Service: 1
Liliana is so rude. She brings down the atmosphere and provides horrible customer service and seems very rude to other employees.
Found a piece of hair in my chicken sandwich. Fries came damn near room temp too. Manager seems like she's trying but honestly it's only her, rest of the crew doesn't seem like their doing anything. I get it, you work at jack in the box, but you applied there. So show up to your job and work The one of Douglas is better don't go here
Please send Manager Josh to Management/Leadership training. While not rude, he doesn’t know how to tackle proper customer service issues. I’m only giving 1 star because crew member at register was polite with refund.
Service: 1