Great team of employees that work the night shift. Everyone was kind, helpful and professional, even when it's 2 AM. Made my first shopping experience here great.
Sarah W.
at about 6:50pm i came in to use the ATM and purchase 1 item. i was on my lunch break so my time was limited. the item i needed to purchase was for a medical issue that needed to be addressed and was in a locked cabinet. there is a button next to the cabinet that said "push for help!" ive seen these before and have used them. i pushed the button. a voice came from the button that said someone would be right with me. i waited, patiently, after about 10 minutes, i went to the front of the store and asked a cashier if they had anyone working to open the cabinet. he said yes and called someone over the store intercom. i went back to wait, i even pushed the button again. i waited about 5-7 minutes more, still no one came. then went to the ATM. once finished i asked another cashier if they had anyone to open the cabinets, she said yes, i informed her that i had been waiting about 20 minutes and someone even called over the intercom , at this point, my lunch break was over and did not have time to wait for someone else to call. i did not get the 1 item i came in for because apparently no one was available to open the cabinet. i worked the rest of my shift suffering with my medical condition and didnt get to eat lunch. they were not even busy. i could have gone to a different store, and eaten lunch if i had known that this store wasnt going to address customers needs and waste their time. i didnt even get an apology. i used to work for safeway, i know how high their standards are, if i was a secret shopper, the person with the key would have been written up. i will not be a return customer and i would give zero stars if that was an option
Satpal P.
I came last week to get two strawberry parfaits and there wasn't any. Today I called to check if there was any before I came and customer service picked up the phone. Her name was Jess. She was great. She put me on hold. Checked. And told me there wasn't any but the lady in the bakery department said to give her 20 minutes. I asked for two. And Joelle from bakery was so friendly. And she made the most perfect parfaits. I've been eating hers since I was a kid and the presentation and taste was the best ever. Thank you Jess and Joelle!!!
Tammy P.
This location is easy to get to and they have a good selection. They also have a convenient gas station.Staff are helpful but when busy the lines can be long.
Cody C.
This has been my go to grocery store in west roseville for 10+ years. The service has always been great but today the butcher (Mariah) went above and beyond today and cut me some chuckeye steaks out of a roast because there weren't any on the shelf. She was awesome. The staff is always friendly and helpful at this location but I felt extra special today. This is why I always come back.
Joan M.
OK first off I wrote a review and it made no sense so I'm a raced it and I'm doing another one first off. I want to say that Safeway is a nice place to shop. All the employees are sweet, kind and loving to their customers first off I want to recognize the managers who I know as Steve Derek and a new young lady name Justine being a manager takes a lot you have to do a lot and work really hard at your job and that's what they do. taking Samantha's place and then there's Michelle Travis, customer service, Jess as Jessica, Barbara, Johana, Leah, Lim there's so many outstanding amazing workers for Safeway in the daytime and in the meat department you got Mariah Carey, Dave and Steve and Special Ed. They do an amazing job in the meat department I think really seriously you guys need to give them a raise a bonus I want to forget Brandon can't forget Brandon so I missed quite a few but you know who you are then in the produce department there is Jeremy Troy and Frank they do an amazing job in the produce department. They're awesome then you got the night crew which Nicole Doza as Jennifer Tami tine,, Heidi Almighty and you got the new employee. Her name is Tami and Gabriel cashier then you got the graveyard people who is Johnny then Bree there's John boy Safeway has an amazing crew. I shop at Safeway. I am there almost 24 seven no really I think of them as second family when I'm not with my daughter and family then I think a Safeway is my family and I help out sometimes they are amazing group of people and I think seriously you guys need to recognize them a little bit more than you guys do please all deserve something some recognition this Safeway is awesome. I love my Safeway Blue Oaks in Woodcreek. Thank you Safeway employees for what you do every day to make Safeway a better and nicer place to come to and shop amen
Joaquin Z.
I always go to Safeway sushi bar when close to one on my lunch. Always the nicest chef's. I have never had an issue. Sushi chef at this location does not want to be there. And it shows. No customer service, rude.
Brandon W.
This store seems to always be busy, I'm guessing because of the area growing but every time I come in the employees are always so helpful. Plus they have a wide selection of meats in which I love to enjoy bbqing during the summer. They have the $5 fridays and I always stop by to get $5 sushi rolls. Hard to beat for $5...plus it's conveniently located next to my home so a nice easy stop for me after work
Candace C.
Recommend shopping at this location before 9PM, as they staff soft at night. Makes sense for the business, but not optimal for a good shopping experience). The back of the store was chock full of freight that needed to be pushed to the floor. I roamed the store for about 15 minutes, looking for someone to assist me with a product search (I didn't want to bother the cashiers who were busy with customers). Did not find one soul to help...15 minutes. Needing to wrap up my shopping trip (if I weren't picking up items to take to my parents, I would have simply left), I asked a cashier if they carried a product, he said yes, said where, and I shared I had gone down that isle four times already. Cashier said he would help (moments later I hear on the PA system...customer needs help on isle 13). Five or so more minutes, no one showed up. I return to the (same) cashier to checkout and he asked if I had received help. I told him no one showed up so I gave him. One star is for the cashier that did attempt to help me, despite being the only cashier open with a line of customers he had to tend to.
Rachelle P.
Last Friday hubby and I came in to do some much needed grocery shopping, including our date nights in and stopped by US Bank's ATM as well. Browsing around I spotted a section of Claire's branded products with the most adorable Valentines Day accessories we just couldn't pass up for our daughter! And as we walked through the store I couldn't help but grab more for her, from stickers to candy lol and even some necessary snacks packs and Valentines her school needed that included a card for her teacher! The steak, kimchi fried rice and banana bread hubby made was amazing and the discounted iced carrot walnut pound cake was a winner for hubby and our daughter(I have a slight reaction to walnuts)! And yes I spotted my favorite dark chocolate and bought them out, lol I may have an addiction! I would recommend this location, just inspect apples, their were some bad ones and we'll definitely be returning, the staff are friendly and we were happy with our purchases! SYOY! :-)
This is one of the only Safeways in west Roseville if not the only one. I can honestly say that I've never had a bad experience here. The staff is always friendly and their turnover seems to be low. I've lived in the area for years and have seen the same people for just as long.With the new grocery stores popping up on every corner around them, I am sure they are sweating. Before the opening across the street they redecorated, clearly hoping to fit a better more modern aesthetic. It works. I appreciate the consistency that I get with this Safeway, it's always my first go to shopping stop when it comes to groceries.
Jesse Bell
great customer service always from Cherl in deli section and Jennifer in Starbucks section..thank you very much ..Love to eat my lunch there and relax .
Julie P.
Stopped by here on the way home from the park to grab a few items. Jalapeños being number 1 on the list and I was utterly disappointed at my options. There were 2 or 3 SAD looking ones..The second thing I came for was organic lettuce and it was nowhere to be found. Not looking for pre packaged lettuce but the single heads. Didn't see them here.The red grapes and avocado looked decent so I grabbed some of each.I usually shop at the Sierra college Safeway and this one was a huge disappointment. I should have went to Raley's down the street. I likely won't be back here again.
Great team of employees that work the night shift. Everyone was kind, helpful and professional, even when it's 2 AM. Made my first shopping experience here great.
at about 6:50pm i came in to use the ATM and purchase 1 item. i was on my lunch break so my time was limited. the item i needed to purchase was for a medical issue that needed to be addressed and was in a locked cabinet. there is a button next to the cabinet that said "push for help!" ive seen these before and have used them. i pushed the button. a voice came from the button that said someone would be right with me. i waited, patiently, after about 10 minutes, i went to the front of the store and asked a cashier if they had anyone working to open the cabinet. he said yes and called someone over the store intercom. i went back to wait, i even pushed the button again. i waited about 5-7 minutes more, still no one came. then went to the ATM. once finished i asked another cashier if they had anyone to open the cabinets, she said yes, i informed her that i had been waiting about 20 minutes and someone even called over the intercom , at this point, my lunch break was over and did not have time to wait for someone else to call. i did not get the 1 item i came in for because apparently no one was available to open the cabinet. i worked the rest of my shift suffering with my medical condition and didnt get to eat lunch. they were not even busy. i could have gone to a different store, and eaten lunch if i had known that this store wasnt going to address customers needs and waste their time. i didnt even get an apology. i used to work for safeway, i know how high their standards are, if i was a secret shopper, the person with the key would have been written up. i will not be a return customer and i would give zero stars if that was an option
I came last week to get two strawberry parfaits and there wasn't any. Today I called to check if there was any before I came and customer service picked up the phone. Her name was Jess. She was great. She put me on hold. Checked. And told me there wasn't any but the lady in the bakery department said to give her 20 minutes. I asked for two. And Joelle from bakery was so friendly. And she made the most perfect parfaits. I've been eating hers since I was a kid and the presentation and taste was the best ever. Thank you Jess and Joelle!!!
This location is easy to get to and they have a good selection. They also have a convenient gas station.Staff are helpful but when busy the lines can be long.
This has been my go to grocery store in west roseville for 10+ years. The service has always been great but today the butcher (Mariah) went above and beyond today and cut me some chuckeye steaks out of a roast because there weren't any on the shelf. She was awesome. The staff is always friendly and helpful at this location but I felt extra special today. This is why I always come back.
OK first off I wrote a review and it made no sense so I'm a raced it and I'm doing another one first off. I want to say that Safeway is a nice place to shop. All the employees are sweet, kind and loving to their customers first off I want to recognize the managers who I know as Steve Derek and a new young lady name Justine being a manager takes a lot you have to do a lot and work really hard at your job and that's what they do. taking Samantha's place and then there's Michelle Travis, customer service, Jess as Jessica, Barbara, Johana, Leah, Lim there's so many outstanding amazing workers for Safeway in the daytime and in the meat department you got Mariah Carey, Dave and Steve and Special Ed. They do an amazing job in the meat department I think really seriously you guys need to give them a raise a bonus I want to forget Brandon can't forget Brandon so I missed quite a few but you know who you are then in the produce department there is Jeremy Troy and Frank they do an amazing job in the produce department. They're awesome then you got the night crew which Nicole Doza as Jennifer Tami tine,, Heidi Almighty and you got the new employee. Her name is Tami and Gabriel cashier then you got the graveyard people who is Johnny then Bree there's John boy Safeway has an amazing crew. I shop at Safeway. I am there almost 24 seven no really I think of them as second family when I'm not with my daughter and family then I think a Safeway is my family and I help out sometimes they are amazing group of people and I think seriously you guys need to recognize them a little bit more than you guys do please all deserve something some recognition this Safeway is awesome. I love my Safeway Blue Oaks in Woodcreek. Thank you Safeway employees for what you do every day to make Safeway a better and nicer place to come to and shop amen
I always go to Safeway sushi bar when close to one on my lunch. Always the nicest chef's. I have never had an issue. Sushi chef at this location does not want to be there. And it shows. No customer service, rude.
This store seems to always be busy, I'm guessing because of the area growing but every time I come in the employees are always so helpful. Plus they have a wide selection of meats in which I love to enjoy bbqing during the summer. They have the $5 fridays and I always stop by to get $5 sushi rolls. Hard to beat for $5...plus it's conveniently located next to my home so a nice easy stop for me after work
Recommend shopping at this location before 9PM, as they staff soft at night. Makes sense for the business, but not optimal for a good shopping experience). The back of the store was chock full of freight that needed to be pushed to the floor. I roamed the store for about 15 minutes, looking for someone to assist me with a product search (I didn't want to bother the cashiers who were busy with customers). Did not find one soul to help...15 minutes. Needing to wrap up my shopping trip (if I weren't picking up items to take to my parents, I would have simply left), I asked a cashier if they carried a product, he said yes, said where, and I shared I had gone down that isle four times already. Cashier said he would help (moments later I hear on the PA system...customer needs help on isle 13). Five or so more minutes, no one showed up. I return to the (same) cashier to checkout and he asked if I had received help. I told him no one showed up so I gave him. One star is for the cashier that did attempt to help me, despite being the only cashier open with a line of customers he had to tend to.
Last Friday hubby and I came in to do some much needed grocery shopping, including our date nights in and stopped by US Bank's ATM as well. Browsing around I spotted a section of Claire's branded products with the most adorable Valentines Day accessories we just couldn't pass up for our daughter! And as we walked through the store I couldn't help but grab more for her, from stickers to candy lol and even some necessary snacks packs and Valentines her school needed that included a card for her teacher! The steak, kimchi fried rice and banana bread hubby made was amazing and the discounted iced carrot walnut pound cake was a winner for hubby and our daughter(I have a slight reaction to walnuts)! And yes I spotted my favorite dark chocolate and bought them out, lol I may have an addiction! I would recommend this location, just inspect apples, their were some bad ones and we'll definitely be returning, the staff are friendly and we were happy with our purchases! SYOY! :-)
Restaurantji Recommends
Great selection of as tires, deserts and breads.
Great selection of as tires, deserts and breads.
This is one of the only Safeways in west Roseville if not the only one. I can honestly say that I've never had a bad experience here. The staff is always friendly and their turnover seems to be low. I've lived in the area for years and have seen the same people for just as long.With the new grocery stores popping up on every corner around them, I am sure they are sweating. Before the opening across the street they redecorated, clearly hoping to fit a better more modern aesthetic. It works. I appreciate the consistency that I get with this Safeway, it's always my first go to shopping stop when it comes to groceries.
great customer service always from Cherl in deli section and Jennifer in Starbucks section..thank you very much ..Love to eat my lunch there and relax .
Stopped by here on the way home from the park to grab a few items. Jalapeños being number 1 on the list and I was utterly disappointed at my options. There were 2 or 3 SAD looking ones..The second thing I came for was organic lettuce and it was nowhere to be found. Not looking for pre packaged lettuce but the single heads. Didn't see them here.The red grapes and avocado looked decent so I grabbed some of each.I usually shop at the Sierra college Safeway and this one was a huge disappointment. I should have went to Raley's down the street. I likely won't be back here again.