They sell expired products, they are not friendly and the service is very bad. The taste of their food is also very bad. Better stay hungry than go to a place like
Atmosphere: 1
Food: 1
Service: 1
Serhat Kilinc
They sell expired products, they are not friendly and the service is very bad. The taste of their food is also very bad. Better stay hungry than go to a place like
Atmosphere: 1
Food: 1
Service: 1
Mark Senatori
I love other La Bou's restaurants but this one is miss managed. The espresso machine didn't work. They're selling expired bottled OJ. The front door was locked at first. No music going. Pretty bad all around.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Sanders
i was so happy i found this place since they closed the one in country club shopping center but will never come to this madison one again cashier lady was so rude for no reason bread wasent the best it was so cold
John Turner
I ordered a egg and cheese croissant from the drive through.. I had to repeat my order. I received the order in a fairly quick time, tipped a dollar, and drove away. As I took a bite I noticed the first 2 bites weee just bread. I looked at the croissant and noticed a roll of ham the size of 2 fingers. I returned to the store and it was locked. I decided it was not worth driving through the drive through again. I was driving away when the woman opened the door. I explained that I had asked for egg and cheese, no meat, and received ham, and no cheese. She said wait, and went inside. I waited two minutes thinking she was correcting my order when a man came out and asked what happened. I explained what I ordered and what I received. He made a sympathetic face and said “ maybe next time”. I drove away thinking that there would not be a next time. I decided to finish the croissant to not waste it, and get my protein. After I finished the roll of ham in the center, there was six bites of croissant, with no cheese. Very soft, but rather dry and bland. I can understand a miscommunication due to language barriers or faulty intercom . But the balled up ham in the middle of a croissant with 2 inches of bread on the perimeter is a sign of someone who does not care about the product they are serving. The “maybe next time” comment says it all in regards to Customer Service. The ordering miscommunication is a forgivable mistake, but the sloppily assembled croissant, and better luck next time are both deliberate. I will not be back to this LaBou!
Diantha Baker
The atmosphere is relaxing customer care is excellent in the food is deliciousParking: It is not hard to find a spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scones, Muffins
Trena DavisEdgley
Love this place, one of the last still standing. So clean and smells delicious.
Food: 4
Service: 4
Recommended dishes: Turkey Sandwich, Panini, Hot Baked Croissant, Dill Dressing, Chinese Chicken, Plain Croissant, Tuna Sandwich, House Salad, La Bou Club Sandwich, Chinese Chicken Salad, Asian Noodle, Bread Bowl
Kaylynn Lee
this is a great spot to do homework, the music is great and it’s a very nice atmosphere ! they have the best chai tea latte and the food is great as well everything is very clean and i could tell that they care about the quality of everything. thank you :)
Atmosphere: 5
Food: 5
Service: 5
Ohana G
The food was
Atmosphere: 3
Food: 5
Service: 4
Nicole Miller
Yummy, they have my favorite and best sandwich ever. Simple and classy. 2nd place eating inside since Covid 2019
I love La Bou so this was heart crushing to me. I found mold on Mt croissant and didn't notice it until I started to eat my croissant at break. I love love their croissants so I am just disappointed this wasn't fresh. I have never had this problem before but now I'm not sure when I'll be getting food from there at least not for a while. Which is really upsetting because it's my go to before I start work.
Kimberli W.
This used to be a great spot, but the new ownership in the past couple years has made a lot of cost-cutting changes and the quality has suffered terribly. Sad because I have been coming here since childhood, but their croissants are not flaky, baguette is different, and as you can see from this picture there is barely any apple in their "apple" croissant. Super disappointing. It seems this spot either needs new ownership, a total overhaul, or just to close at this point. It is so run down and it used to be so busy and bustling in the 1990s/2000s. Dragging everything down.
Kate M.
I grew up in Sacramento and would go to La Bou pretty regularly. Today we are back in town for a visit and went here for brunch. Although the building is showing its age, the customer service is excellent and the food and coffee is still great! I love that they have oat milk also. Thank you!
Service: 5
Karen G.
Always good food & quick service. Love the spicy Thai Soup. The salads are always fresh and the mango tea is amazing.
Shelly D.
I gotta say, I've never had any issues with this LaBou! I go through their drive through at least twice month and they are lovely. Good service, always get my order right, good quality food. I'm Surprised by the bad reviews because I think it's the best LaBou in the area.
They sell expired products, they are not friendly and the service is very bad. The taste of their food is also very bad. Better stay hungry than go to a place like
Atmosphere: 1
Food: 1
Service: 1
They sell expired products, they are not friendly and the service is very bad. The taste of their food is also very bad. Better stay hungry than go to a place like
Atmosphere: 1
Food: 1
Service: 1
I love other La Bou's restaurants but this one is miss managed. The espresso machine didn't work. They're selling expired bottled OJ. The front door was locked at first. No music going. Pretty bad all around.
Atmosphere: 1
Food: 1
Service: 1
i was so happy i found this place since they closed the one in country club shopping center but will never come to this madison one again cashier lady was so rude for no reason bread wasent the best it was so cold
I ordered a egg and cheese croissant from the drive through.. I had to repeat my order. I received the order in a fairly quick time, tipped a dollar, and drove away. As I took a bite I noticed the first 2 bites weee just bread. I looked at the croissant and noticed a roll of ham the size of 2 fingers. I returned to the store and it was locked. I decided it was not worth driving through the drive through again. I was driving away when the woman opened the door. I explained that I had asked for egg and cheese, no meat, and received ham, and no cheese. She said wait, and went inside. I waited two minutes thinking she was correcting my order when a man came out and asked what happened. I explained what I ordered and what I received. He made a sympathetic face and said “ maybe next time”. I drove away thinking that there would not be a next time. I decided to finish the croissant to not waste it, and get my protein. After I finished the roll of ham in the center, there was six bites of croissant, with no cheese. Very soft, but rather dry and bland. I can understand a miscommunication due to language barriers or faulty intercom . But the balled up ham in the middle of a croissant with 2 inches of bread on the perimeter is a sign of someone who does not care about the product they are serving. The “maybe next time” comment says it all in regards to Customer Service. The ordering miscommunication is a forgivable mistake, but the sloppily assembled croissant, and better luck next time are both deliberate. I will not be back to this LaBou!
The atmosphere is relaxing customer care is excellent in the food is deliciousParking: It is not hard to find a spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scones, Muffins
Love this place, one of the last still standing. So clean and smells delicious.
Food: 4
Service: 4
Recommended dishes: Turkey Sandwich, Panini, Hot Baked Croissant, Dill Dressing, Chinese Chicken, Plain Croissant, Tuna Sandwich, House Salad, La Bou Club Sandwich, Chinese Chicken Salad, Asian Noodle, Bread Bowl
this is a great spot to do homework, the music is great and it’s a very nice atmosphere ! they have the best chai tea latte and the food is great as well everything is very clean and i could tell that they care about the quality of everything. thank you :)
Atmosphere: 5
Food: 5
Service: 5
The food was
Atmosphere: 3
Food: 5
Service: 4
Yummy, they have my favorite and best sandwich ever. Simple and classy. 2nd place eating inside since Covid 2019
Restaurantji Recommends
I love La Bou so this was heart crushing to me. I found mold on Mt croissant and didn't notice it until I started to eat my croissant at break. I love love their croissants so I am just disappointed this wasn't fresh. I have never had this problem before but now I'm not sure when I'll be getting food from there at least not for a while. Which is really upsetting because it's my go to before I start work.
This used to be a great spot, but the new ownership in the past couple years has made a lot of cost-cutting changes and the quality has suffered terribly. Sad because I have been coming here since childhood, but their croissants are not flaky, baguette is different, and as you can see from this picture there is barely any apple in their "apple" croissant. Super disappointing. It seems this spot either needs new ownership, a total overhaul, or just to close at this point. It is so run down and it used to be so busy and bustling in the 1990s/2000s. Dragging everything down.
I grew up in Sacramento and would go to La Bou pretty regularly. Today we are back in town for a visit and went here for brunch. Although the building is showing its age, the customer service is excellent and the food and coffee is still great! I love that they have oat milk also. Thank you!
Service: 5
Always good food & quick service. Love the spicy Thai Soup. The salads are always fresh and the mango tea is amazing.
I gotta say, I've never had any issues with this LaBou! I go through their drive through at least twice month and they are lovely. Good service, always get my order right, good quality food. I'm Surprised by the bad reviews because I think it's the best LaBou in the area.