McDonald's

718 W Highland Ave, San Bernardino
(909) 882-5546

Recent Reviews

Bryan Saenz

Night manager is rude and closes the window as you try and ask for something. There wasn’t even anyone behind me for her to act like that. When she finally came back she gave me a nasty look for a request of more ketchup. McDonalds needs to change their culture of NO customer service because it out of hand. ESPECIALLY HERE!

Atmosphere: 1

Food: 4

Service: 1

Licha Rangel

Super good

Luis montes

The manager of this store has a very big position, she has no control over her staff and the customer service is third

Atmosphere: 1

Food: 1

Service: 1

Jacob Hidalgo

Why does it say drive thru open but no one takes your order.

Service: 1

hempknight5150

Manager was terrible at attending to my experience as i payed twise for another order wich was not acknowledged!!!...no one wanted to place an order at the front desk for the customers!!! ...there was a sign taped up saying to use kiosk only ...no humam interaction at all so i had to pay with a credit card ...the only employee who helped was a curtious young man named george that brought my food out COLD unfortunately since it sat there for almost 20min i then i myself went to complained to the manager ...as she responded that she wouldnt help resolve the issue she just gave attitude to my self and various customers placing orders in the franchise ..the employee who brought my food out was respectful and apologetic for her managers attitude since he felt the tension of the horrible experince i spent bout half in an hour in the restaraunt with other family memebrs and othe customers who had a similiar experince

Atmosphere: 1

Food: 3

Service: 1

Dusty L Coker

Service was great employees were cool. The food, well, it is McDonald's and I know the staff can't preform

Atmosphere: 3

Food: 3

Service: 5

Rabbit R

Only thing I like is apple pies and my

Atmosphere: 4

Food: 3

Service: 2

Rosemarie Dorado

The food is good and

Atmosphere: 5

Food: 5

Service: 5

John Milton

What can I say it's McDonald's but it's one of the best ones in San

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Chicken Mcnuggets, Quarter Pounder with Cheese and Bacon Combo, Happy Meal Cheeseburger, Fries, World Famous Fries, Quarter Pounder Hamburger, Chicken Sandwich

Prentice Ridley

McDonald's has great service and the workers are very kind. try to McDonald's on

Atmosphere: 4

Food: 4

Service: 4

Dan Soto

They close the lobby early I can’t pick up DoorDash order has to be in the drive

Atmosphere: 1

Food: 1

Service: 1

Heiress Williams

McDonald’s got me turnt up.

Atmosphere: 5

Food: 5

Service: 5

Daniel Trujillo

Good food service is ok and spending like 6$for a burger is

Atmosphere: 2

Food: 4

Service: 3

Cheyenne Wagner

The staff is the number one reason I still

Atmosphere: 5

Food: 2

Service: 5

Lisa Gomez

I prefer to see the kitchen area. I came inside from the drive-thru door and didn't notice if they had a health dept food grade rating plaque. The store appeared clean, but the ladies' room needed attention or fresh can of air spray - thanks due to an exiting employee. I'm unsure how she washed her hands because there was NO SOAP in the dispenser, and that's all I entered to do while waiting for my order.So McDonalds- do your employees use soap when they wash their hands? Because I can't tell and it is cold, flu, rsv and covid season.Please don't invite me to email you - just fix the problem.

Atmosphere: 1

Food: 3

Service: 3

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