Went here for their HH which offers 40% off several items. Food was very mediocre and honestly, quite disappointing. The edamame (not pictured) was soggy and overly salty - tasted old. Nearly all the HH sushi rolls had a lot of rice and barely any filling - at most some artificial crab meat drenched in sauce. Squid was bland and rubbery, the worst was the sashimi - we got tuna sashimi and it came out bright pink. I've never seen a bright pink tuna sashimi before and thought they had added food coloring. It was very questionable but we didn't get any stomach issues after. The oysters were pretty good though, maybe the best thing we had. Service was very slow - they only had 1 sushi chef and 1 waitress. When the bill came they added tax onto the prediscounted price, not the subtotal after 40% off. Shady, but it is what it is. Even after 40% off I wouldn't pay the prices they charged. Won't be returning sadly.
Wendel Tse
Wow! 40% off happy hour!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Kare Curry Rice
Lynn Eglan
I remember coming here for my mom's lunch break when I was little. It looks like the place hasn't changed much. I did notice that they were not as busy, and a lot of people were looking to go to the place next door.The place was decent. The lady who took my order was a little rude. They weren't busy yet she gave me that look, like I was bothering her.We ordered:1. Bento box - beef teriyaki and chicken katsu. It wasn't bad. It hit the spot for the beef teriyaki craving.2. Bento box - beef teriyaki, chicken karaage, and tempura. It was pretty basic at best.Overall, the place itself was ok, but a little pricey. I don't really see myself coming back here anytime soon. It didn't really stand out in a way that would make me want to come back or make it my new go-to spot.
Atmosphere: 3
Food: 4
Service: 2
Lynnelle E.
I remember coming here for my mom's lunch break when I was little. It looks like the place hasn't changed much. I did notice that they were not as busy, and a lot of people were looking to go to the place next door. The place was decent. The lady who took my order was a little rude. They weren't busy yet she gave me that look, like I was bothering her. We ordered: 1. Bento box - beef teriyaki and chicken katsu. It wasn't bad. It hit the spot for the beef teriyaki craving. 2. Bento box - beef teriyaki, chicken karaage, and tempura. It was pretty basic at best. Overall, the place itself was ok, but a little pricey. I don't really see myself coming back here anytime soon. It didn't really stand out in a way that would make me want to come back or make it my new go-to spot.
Milly Anne Pastrana
Everything is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mix Tempura
Serena C.
This location seems to have changed. A good change. Their portions are huge compared to their location at west lake especially their bento box and price is cheaper. Their selection in sushi is less than their west lake location but it's not bad. I liked their vegetarian noodle plate and their unagi fried rice. My husband ordered a bento box, which came with the salad (delicious),chicken karage , beef teriyaki and tempura. Huge according to him. He couldn't finish his meal which is a first. :)
Kyshia M.
Came here for lunch with some coworkers and was glad they could sit a large party on such a sort notice. The space isn't large and so we were sat in the back area by the bathrooms. I kept my order simple, bento box with salmon teriyaki and mixed tempura. The bento box automatically comes with miso soup to start and the salad is included in the box. The salmon teriyaki was good. I like how their teriyaki sauce is thick. The mixed tempura came with 2 prawns and mixed veggies. Which I liked because some places try to be skimpy with the prawns. Parking is limited to street.
Robert G.
For a great meal and a reasonable price, this is the place for Japanese food for lunch or dinner the service was wonderful and fast the was tasty and fresh like any Japanese restaurant is not a big of place the service was wonderful I had the grilled salmon bento box my sister ordered chicken katsu and tempura bento box she loved it the overall Ambiance was great service was excellent and fast enjoying a great meal not being rush
Elaine C.
We came during happy hour and it was busy with only one waitress. It took awhile to get our food which was good but my salad came when we had finished our food and was ready to pay. No biggie so we took it home but what made me give such a low rating is the mandatory tip imposed on our bill. There was only three of us so there shouldn't be a tip that they would include in the bill. Our total was $199 plus the $56 tip the waitress added on. She said it was mandatory to include the tip and it is based off regular price not the early bird discount. What a rip! We had no choice but to pay that as we didn't have cash so our credit card had to be rung up at $255. I will never patronize them again for that policy. I have never been to any restaurant that has not only imposed a tip for three people but also for putting the tip off regular price. The staff are all nice people but the waitress shouldn't have charged that $56 tip when service was not that good and based it on regular price of food.
Toby M.
Every is so good !! Happy hour4:30-6:00every day 40%,Food is yumny !service to good! We are back!
Wanted to try Spiral Japanese Restaurant again... during the pandemic times, the food was mainly takeout and the quality was bad... now that it's open for sit down business again, the food is back to what I remembered it was which was the best... So I will be going back to Spiral as my go to for Japanese food. Food was made with fresh ingredients and service was friendly and welcoming, and ambiance is the same as before...
Tiffany yu
The food was delicious,and enthusiastic service!
Atmosphere: 5
Food: 5
Service: 5
John Lampros
I’ve been coming here for nearly 10 years and it’s always been alright but after the most recent experience I felt compelled to write a review calling out the extremely rude main waitress/ cashier lady. Other reviews make reference to her as well, it’s unfortunate this person is souring Spiral’s reputation. She assumed my order was made online and proceeded to act like a rude B when I asked how much longer my order would be. In the end it was sitting there on the table the entire time turning into nasty warm raw fish but she couldn’t be bothered with actually checking the name on the order.
Service: 1
Marilyn L.
Today is August 8,2023 Tuesday lunch time The lady server is not smiling looks bitter Soup is tasteless Bento box is not impressive Not a friendly server
Ken Cruz
Delicious food, quick, attentive service, very busy, but worth the wait!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mix Tempura, Spider Roll, Miso Soup, Edamame, Spiral, House Special Roll, Sashimi Combo, California Roll
Went here for their HH which offers 40% off several items. Food was very mediocre and honestly, quite disappointing. The edamame (not pictured) was soggy and overly salty - tasted old. Nearly all the HH sushi rolls had a lot of rice and barely any filling - at most some artificial crab meat drenched in sauce. Squid was bland and rubbery, the worst was the sashimi - we got tuna sashimi and it came out bright pink. I've never seen a bright pink tuna sashimi before and thought they had added food coloring. It was very questionable but we didn't get any stomach issues after. The oysters were pretty good though, maybe the best thing we had. Service was very slow - they only had 1 sushi chef and 1 waitress. When the bill came they added tax onto the prediscounted price, not the subtotal after 40% off. Shady, but it is what it is. Even after 40% off I wouldn't pay the prices they charged. Won't be returning sadly.
Wow! 40% off happy hour!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Kare Curry Rice
I remember coming here for my mom's lunch break when I was little. It looks like the place hasn't changed much. I did notice that they were not as busy, and a lot of people were looking to go to the place next door.The place was decent. The lady who took my order was a little rude. They weren't busy yet she gave me that look, like I was bothering her.We ordered:1. Bento box - beef teriyaki and chicken katsu. It wasn't bad. It hit the spot for the beef teriyaki craving.2. Bento box - beef teriyaki, chicken karaage, and tempura. It was pretty basic at best.Overall, the place itself was ok, but a little pricey. I don't really see myself coming back here anytime soon. It didn't really stand out in a way that would make me want to come back or make it my new go-to spot.
Atmosphere: 3
Food: 4
Service: 2
I remember coming here for my mom's lunch break when I was little. It looks like the place hasn't changed much. I did notice that they were not as busy, and a lot of people were looking to go to the place next door. The place was decent. The lady who took my order was a little rude. They weren't busy yet she gave me that look, like I was bothering her. We ordered: 1. Bento box - beef teriyaki and chicken katsu. It wasn't bad. It hit the spot for the beef teriyaki craving. 2. Bento box - beef teriyaki, chicken karaage, and tempura. It was pretty basic at best. Overall, the place itself was ok, but a little pricey. I don't really see myself coming back here anytime soon. It didn't really stand out in a way that would make me want to come back or make it my new go-to spot.
Everything is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mix Tempura
This location seems to have changed. A good change. Their portions are huge compared to their location at west lake especially their bento box and price is cheaper. Their selection in sushi is less than their west lake location but it's not bad. I liked their vegetarian noodle plate and their unagi fried rice. My husband ordered a bento box, which came with the salad (delicious),chicken karage , beef teriyaki and tempura. Huge according to him. He couldn't finish his meal which is a first. :)
Came here for lunch with some coworkers and was glad they could sit a large party on such a sort notice. The space isn't large and so we were sat in the back area by the bathrooms. I kept my order simple, bento box with salmon teriyaki and mixed tempura. The bento box automatically comes with miso soup to start and the salad is included in the box. The salmon teriyaki was good. I like how their teriyaki sauce is thick. The mixed tempura came with 2 prawns and mixed veggies. Which I liked because some places try to be skimpy with the prawns. Parking is limited to street.
For a great meal and a reasonable price, this is the place for Japanese food for lunch or dinner the service was wonderful and fast the was tasty and fresh like any Japanese restaurant is not a big of place the service was wonderful I had the grilled salmon bento box my sister ordered chicken katsu and tempura bento box she loved it the overall Ambiance was great service was excellent and fast enjoying a great meal not being rush
We came during happy hour and it was busy with only one waitress. It took awhile to get our food which was good but my salad came when we had finished our food and was ready to pay. No biggie so we took it home but what made me give such a low rating is the mandatory tip imposed on our bill. There was only three of us so there shouldn't be a tip that they would include in the bill. Our total was $199 plus the $56 tip the waitress added on. She said it was mandatory to include the tip and it is based off regular price not the early bird discount. What a rip! We had no choice but to pay that as we didn't have cash so our credit card had to be rung up at $255. I will never patronize them again for that policy. I have never been to any restaurant that has not only imposed a tip for three people but also for putting the tip off regular price. The staff are all nice people but the waitress shouldn't have charged that $56 tip when service was not that good and based it on regular price of food.
Every is so good !! Happy hour4:30-6:00every day 40%,Food is yumny !service to good! We are back!
Restaurantji Recommends
Wanted to try Spiral Japanese Restaurant again... during the pandemic times, the food was mainly takeout and the quality was bad... now that it's open for sit down business again, the food is back to what I remembered it was which was the best... So I will be going back to Spiral as my go to for Japanese food. Food was made with fresh ingredients and service was friendly and welcoming, and ambiance is the same as before...
The food was delicious,and enthusiastic service!
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here for nearly 10 years and it’s always been alright but after the most recent experience I felt compelled to write a review calling out the extremely rude main waitress/ cashier lady. Other reviews make reference to her as well, it’s unfortunate this person is souring Spiral’s reputation. She assumed my order was made online and proceeded to act like a rude B when I asked how much longer my order would be. In the end it was sitting there on the table the entire time turning into nasty warm raw fish but she couldn’t be bothered with actually checking the name on the order.
Service: 1
Today is August 8,2023 Tuesday lunch time The lady server is not smiling looks bitter Soup is tasteless Bento box is not impressive Not a friendly server
Delicious food, quick, attentive service, very busy, but worth the wait!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mix Tempura, Spider Roll, Miso Soup, Edamame, Spiral, House Special Roll, Sashimi Combo, California Roll