Three of us went in for sushi. Poor service, food was mediocre. They provided disposable plates instead of regular ones. Unacceptable for dine in. They were giving priority to takeout customers. Totally neglecting us. We left from this facility feeling we were a nuisance to them. They surcharged a 15% and didn't ask for tips. I would pay more to get a proper restaurant experience. Would not get back and would not order. There are better restaurants around.
Y. Mestrada
Great neighborhood restaurant. They have vegan options. Veggie tempura roll and the avocado and cucumber rolls are delicious. Staff is friendly. Pricing is reasonable. Good for take out.
james culpepper
Very average quality fish here, had to send a couple of things back because of poor taste. Bottom line that would not come here again
Justin Y.
I had not been to Sunny Sushi since pre-covid, so for date night we decided we'd treat ourselves. We used to be regulars, going about once a month or every other month. I was surprised with how rude the staff was when we wanted to be seated. There was a table giving a small gap to enter and leave the dining room, one lady we watched leave had to move the table just to squeeze by. Also there was a long table covered in paper plates, bags and other supplies used for to-go orderes, right smack dab in the middle of the dining room, and 75% of the sushi bar was also covered with those items. Upon being seated we asked for hot tea, that's when I noticed the 2 other tables seated had paper plates, and solo cups for their food and drinks... About 5 minutes later they came to take our order, we orders 4 rolls and kept the menu in case we wanted to order any to take home, and inquired about our hot tea. She said she'd bring it out, but was very short with me which I also didnt appreciate. While seated about 4 people came in for to-go orderes, and NONE were done in the time-frame they had given. About 30 minutes later our sushi came out, mind you, we hadnt been checked on once since we placed our order, and still no hot tea, but they brought us solo cups with ice water and asked if we wanted anything to drink. At this point I said "No thank you, we'll take boxes for this stuff, and the bill." We took our sushi home and the quality was abismal... I will not be back, if the sushi was actually decent I'd order to-go but it definitely wasn't. Very disappointed
Al L.
WATCH YOUR RECEIPTS First time going here, I ordered 4 rolls.... Bill came out to $50. I hand my cc to the server and went she returned she replied " I just need your signature " I looked at the receipt and noticed that the server took it upon herself to add a 15% tip. The amount of the tip isn't what was concerning it was that she freely wrote it in herself. I asked her if that was standard for a party of 2? She gave me the run around. How many others is she taking advantage of....... This is not right. Will not be returning
Michael Z.
It's affordable for sushi and that's hard to find. Like it's not too high end but it will get the job done. If you want something more expensive go somewhere else. Kitchen food will not disappoint
Max-Andrew McMillan
Everything I have had here over the years has bin tip top. Service is solid.
Brianne L.
Not worth your time or money. Dined in for lunch and was told that 2-3 item bento boxes are available for to go ONLY. Although, there were lunch specials (aka 1 item bento box $13) and was offered by the server to purchase an appetizer which will be an additional $7+. All of the food was served in TO-GO BOXES and expensive rolls served on paper plates. By the time the server gave the bill, they have written a 15% tip and the total. I asked why? The server did not make sense and said we don't have to tip 15%. Why write that in the first place. I have never been to a restaurant like this. We will never come back.
Joshua O.
This place isn't the same restaurant I ate at a year or 2 back ago. The service isn't that good, the food is over priced & when we went inside to dine in. They served everything in plastic to go trays, paper plates, plastic utensils & paper cups. When we asked a supervisor why everything is so expensive & low quality. She compared the restaurant to Costco . They also added a 15% tip as if they had really great service. If you want good Japanese food, with a fair price, good service & actual dine in silverware. I would recommend Tokyo Grill or Spiral. Never coming back here ever again.
Lizbeth P.
I am very disappointed in my most recent take-out order from here. I ordered over the phone and ask for two lunch specials. I said I had two orders. The first lunch special was a Salmon Teriyaki with a California roll (those were my exact words). The person taking the order said sushi? I said yes because a Califonia roll is sushi. I then told him my 2nd order is for a Chicken Teriyaki with a Philidelphia roll. I was then informed that a Philidelphia roll is not included in the lunch special (that was fine). I switched it to a Spicy Tuna roll. When I got there to pick up my order, I discovered that I was not given the California roll. I was given three tiny pieces of Sashimi. I pointed this out but was rudely told that they were not going to change the order for me and that if I wanted to I could return it all. I just walked out with the food I had already paid for. The cherry on top was that when I got home to eat my Teriyaki Salmon, I discovered that they had given me two Teriyaki Chicken, no Teriyaki Salmon. I was livid because I know I made my order clear, plus their Teriyaki Chicken has a lot of fat. I prefer Teriyaki Salmon and only order the Teriyaki Chicken for my boyfriend. I really wish I had noticed that I was not given my Teriyaki Salmon while I was at the restaurant because then I would have for sure returned my whole order!!!!!!
went there and got served water with paper cups and sushi on paper plates, it tasted odd and the wasabi was literally discolored, the sushi looked very unpleasant. asked for the check and the lady wrote herself her own tip of 15%?! like who does that?? she didn't even serve us, very upsetting. never coming here again. lots of better sushi options in san bruno.
Sheila Vee D.
We got there at 7:15 pm, the restaurant closes at 9:30pm and their kitchen crew is unavailable, saw them went home and exit the restaurant, and couldn't order any hot food anymore. I wasn't craving for sushi, I was craving for donburi. Their combination plates are not available and they got the nerve to put their own tip amount on the bill? Wow! Mind blowing! Naked Fish in Millbrae would've been a better choice. So much for supporting your local vendors/business. Why tip if: * no hot food available * gave us glass of ice on a paper cup * server put her own amount of tip on the bill THIS PLACE IS A JOKE! Why do you even open your restaurant? Mind as well stay close. Quality of service is very poor.
Edmond Dantes
Quick in and out over lunch break :) I tried their specialty rolls and basic rolls - specialty rolls were better. Their wasabi was not very strong though.
Erik P.
I was there when Raymund H. (1 star reviewer) had the interaction with the waitress/manager. She was extremely rude and unprofessional. I would have left the place had I known they were asking for a $22 minimum, but they never told us that there was a minimum. My GF and I felt horrible witnessing what the other table was going through. We didn't finish our food because we lost our appetite. I honestly did not want to leave a tip but the other lady that was there was so polite and apologetic that I couldn't justify not tipping the other staff. I just wanted to leave at that point. Not ever going back. The food was 4 out of 10 that night. I grabbed something from 711 on Rollingwood on the way back that place is 5 stars
Stephanie G.
The food is not great and expensive for what it is. Way too much much mayo in the California roll. They also serve their food on disposable plates and cups. BUT the big kicker is that she gave herself a 15% tip! She wrote the 15% amount on the itemized check, only charged the food and tax and then wrote the 15% amount on the tip line. That is absurd, she shouldn't be giving herself a tip. Do not come here to dine in, take out - maybe.
Three of us went in for sushi. Poor service, food was mediocre. They provided disposable plates instead of regular ones. Unacceptable for dine in. They were giving priority to takeout customers. Totally neglecting us. We left from this facility feeling we were a nuisance to them. They surcharged a 15% and didn't ask for tips. I would pay more to get a proper restaurant experience. Would not get back and would not order. There are better restaurants around.
Great neighborhood restaurant. They have vegan options. Veggie tempura roll and the avocado and cucumber rolls are delicious. Staff is friendly. Pricing is reasonable. Good for take out.
Very average quality fish here, had to send a couple of things back because of poor taste. Bottom line that would not come here again
I had not been to Sunny Sushi since pre-covid, so for date night we decided we'd treat ourselves. We used to be regulars, going about once a month or every other month. I was surprised with how rude the staff was when we wanted to be seated. There was a table giving a small gap to enter and leave the dining room, one lady we watched leave had to move the table just to squeeze by. Also there was a long table covered in paper plates, bags and other supplies used for to-go orderes, right smack dab in the middle of the dining room, and 75% of the sushi bar was also covered with those items. Upon being seated we asked for hot tea, that's when I noticed the 2 other tables seated had paper plates, and solo cups for their food and drinks... About 5 minutes later they came to take our order, we orders 4 rolls and kept the menu in case we wanted to order any to take home, and inquired about our hot tea. She said she'd bring it out, but was very short with me which I also didnt appreciate. While seated about 4 people came in for to-go orderes, and NONE were done in the time-frame they had given. About 30 minutes later our sushi came out, mind you, we hadnt been checked on once since we placed our order, and still no hot tea, but they brought us solo cups with ice water and asked if we wanted anything to drink. At this point I said "No thank you, we'll take boxes for this stuff, and the bill." We took our sushi home and the quality was abismal... I will not be back, if the sushi was actually decent I'd order to-go but it definitely wasn't. Very disappointed
WATCH YOUR RECEIPTS First time going here, I ordered 4 rolls.... Bill came out to $50. I hand my cc to the server and went she returned she replied " I just need your signature " I looked at the receipt and noticed that the server took it upon herself to add a 15% tip. The amount of the tip isn't what was concerning it was that she freely wrote it in herself. I asked her if that was standard for a party of 2? She gave me the run around. How many others is she taking advantage of....... This is not right. Will not be returning
It's affordable for sushi and that's hard to find. Like it's not too high end but it will get the job done. If you want something more expensive go somewhere else. Kitchen food will not disappoint
Everything I have had here over the years has bin tip top. Service is solid.
Not worth your time or money. Dined in for lunch and was told that 2-3 item bento boxes are available for to go ONLY. Although, there were lunch specials (aka 1 item bento box $13) and was offered by the server to purchase an appetizer which will be an additional $7+. All of the food was served in TO-GO BOXES and expensive rolls served on paper plates. By the time the server gave the bill, they have written a 15% tip and the total. I asked why? The server did not make sense and said we don't have to tip 15%. Why write that in the first place. I have never been to a restaurant like this. We will never come back.
This place isn't the same restaurant I ate at a year or 2 back ago. The service isn't that good, the food is over priced & when we went inside to dine in. They served everything in plastic to go trays, paper plates, plastic utensils & paper cups. When we asked a supervisor why everything is so expensive & low quality. She compared the restaurant to Costco . They also added a 15% tip as if they had really great service. If you want good Japanese food, with a fair price, good service & actual dine in silverware. I would recommend Tokyo Grill or Spiral. Never coming back here ever again.
I am very disappointed in my most recent take-out order from here. I ordered over the phone and ask for two lunch specials. I said I had two orders. The first lunch special was a Salmon Teriyaki with a California roll (those were my exact words). The person taking the order said sushi? I said yes because a Califonia roll is sushi. I then told him my 2nd order is for a Chicken Teriyaki with a Philidelphia roll. I was then informed that a Philidelphia roll is not included in the lunch special (that was fine). I switched it to a Spicy Tuna roll. When I got there to pick up my order, I discovered that I was not given the California roll. I was given three tiny pieces of Sashimi. I pointed this out but was rudely told that they were not going to change the order for me and that if I wanted to I could return it all. I just walked out with the food I had already paid for. The cherry on top was that when I got home to eat my Teriyaki Salmon, I discovered that they had given me two Teriyaki Chicken, no Teriyaki Salmon. I was livid because I know I made my order clear, plus their Teriyaki Chicken has a lot of fat. I prefer Teriyaki Salmon and only order the Teriyaki Chicken for my boyfriend. I really wish I had noticed that I was not given my Teriyaki Salmon while I was at the restaurant because then I would have for sure returned my whole order!!!!!!
Restaurantji Recommends
went there and got served water with paper cups and sushi on paper plates, it tasted odd and the wasabi was literally discolored, the sushi looked very unpleasant. asked for the check and the lady wrote herself her own tip of 15%?! like who does that?? she didn't even serve us, very upsetting. never coming here again. lots of better sushi options in san bruno.
We got there at 7:15 pm, the restaurant closes at 9:30pm and their kitchen crew is unavailable, saw them went home and exit the restaurant, and couldn't order any hot food anymore. I wasn't craving for sushi, I was craving for donburi. Their combination plates are not available and they got the nerve to put their own tip amount on the bill? Wow! Mind blowing! Naked Fish in Millbrae would've been a better choice. So much for supporting your local vendors/business. Why tip if: * no hot food available * gave us glass of ice on a paper cup * server put her own amount of tip on the bill THIS PLACE IS A JOKE! Why do you even open your restaurant? Mind as well stay close. Quality of service is very poor.
Quick in and out over lunch break :) I tried their specialty rolls and basic rolls - specialty rolls were better. Their wasabi was not very strong though.
I was there when Raymund H. (1 star reviewer) had the interaction with the waitress/manager. She was extremely rude and unprofessional. I would have left the place had I known they were asking for a $22 minimum, but they never told us that there was a minimum. My GF and I felt horrible witnessing what the other table was going through. We didn't finish our food because we lost our appetite. I honestly did not want to leave a tip but the other lady that was there was so polite and apologetic that I couldn't justify not tipping the other staff. I just wanted to leave at that point. Not ever going back. The food was 4 out of 10 that night. I grabbed something from 711 on Rollingwood on the way back that place is 5 stars
The food is not great and expensive for what it is. Way too much much mayo in the California roll. They also serve their food on disposable plates and cups. BUT the big kicker is that she gave herself a 15% tip! She wrote the 15% amount on the itemized check, only charged the food and tax and then wrote the 15% amount on the tip line. That is absurd, she shouldn't be giving herself a tip. Do not come here to dine in, take out - maybe.