The service was very slow, took 20 minutes after we were seated before our waiter came to our table. One of the salads we ordered was with chicken which was burned and over cooked. The cannelloni (which was recommended) by the waiter was tasteless. On top of all this they add a 4% surcharge onto the bill, and charge $5.00 if you want bread! I would not recommend this place unless you just want to eat second rate dog food.
Stevie A.
My daughter gave it 5 stars so 5 stars it is. Beautiful place. Food was great,service was great. Overall a nice experience. Would definitely return.
Rodriguez T.
This is a real authentic Italian restaurant everybody's very nice and helpful and courteous and kind and our waiter, Isaias was amazing very helpful very attentive.
Lori O.
Service was good. Food was average for an authentic Italian Restaurant. Minestrone was leek soup and meatballs had so much gristle I could not chew them.
Drew L.
- crowded seating, prepare to be able to hear every other conversation around you. you will likely get bumped into. - food was very okay, but very expensive. two entries, an appetizer and a bottle of their cheapest wine ran us $200. of course this is after things like tip and a mysterious "4% surcharge". - service was 50/50. a rough experience at the beginning of the night, but our waitress afterwards was friendly and attentive. their suggestion was a basic dish, tried it out because 'who knows, maybe they do it well?', it was nothing special, not even as good as what I cook at home. in summary: crowded, overpriced, middling food. but decent service.
Marina L.
It was my second time there and as expected the food was delicious. Even my dish which was modified to omit dairy was impeccable. Hands down my favorite Italian restaurant.
Ciara M.
Found restaurant by accident because the service at Barbarella was terrible and Piatti was right across the street. We met some friends from Vegas and wanted them to have a great experience. This was definitely the place. The food was excellent and even the manager jumped in as a server. A++. We'll be back!
Karl S.
We made a reservation and were seated immediately. Service was friendly but a little slow, we had to wait about 20 minutes before we could order. Food was excellent but the bread was not free. Drinks were also quite expensive and there is a 4% surcharge which is a little bit annoying. Overall still a good dining experience despite the few flaws.
Alex G.
As my mother always said "I'm not upset, I'm just disappointed " I've been to Piatti before and loved it. So I took my wife for our anniversary and talked about how great it was. Well the service sucked and the food failed to rescue the experience. Furthermore, as soon as we mentioned we had a gift card the waiter gave us minimal attention. We were rushed to order, and our waiter did not come back to check on our meals until we were done. When ordering drinks, my wife wanted to add tequila to her drink and the server said "here are your options" and handed her his POS handled system, expecting her to know how to read the system. The one she wanted they were out of, and he failed to suggest others in our price range and made her select one. My wife also has allergies, and the server failed to have any ounce of care for the allergy requests. The Parmesan cream sauce also was straight cream and was extremely lackluster. They also have a 4% surcharge listed at the bottom of the menu in a font that is impossible to read (and I have good vision!). I will try them again (probably when work pays for it) and have a chance to redeem themselves. But tonight was bad enough we almost asked for the manager. We were extremely disappointed and went across the street to redeem our night, knowing we would get better service.
Sanjeev T.
Great food service and ambiance. The staff is very attentive and welcoming - they allow you to take your time with your meal and create a non-rushed atmosphere. A definite find. Parking can be onerous but it's Lajolla. Great for a business meeting or date night
Pasta was so delish! Came here spontaneously on a Monday night and were basically seated immediately. I got the spaghetti with the veal and pork meatballs and oh my gosh they were so tender and flavorful. The dish was a bit plain otherwise since it's spaghetti so it's pretty standard. They do have a standard of living surcharge of 4% added on to the bill that they say is not a tip, but I think that's extremely unfair. Piatti should be paying its employees anyways. With the high price, it's hard to justify standard pasta.
Gerardo L.
Food was really good here! I had a lemon cream ravioli that was unique and super delicious, The meal was served with bread and we had a Cesar salad, No complaints from me!
Lenny L.
I had a surprise 60th birthday party for my wife at Piatti. It went perfectly! Food and service were right on. Feedback from all 30 guests were uniformly positive. I'll plan my next event there!
Meera P.
Would give one star if I could simply due to the service. My roommates 23rd birthday reservation was made for 3/2 at 6pm for a party of 15 weeks in advance. There happened to be some rain that day and instead of the restaurant accommodating our reservation inside, they called us at 5:45 stating that they couldn't have us outside. At this point our guests had already arrived at the restaurant and my roommate was on the phone with multiple people and the manager until after 6pm to figure out a solution. The manager came to the conclusion that our party could try to be fit in around 7 inside or at least see if the outside patio was able to be dried down for us to sit there (either of which we were totally fine with, we just wanted to be able to eat some fantastic food with her guests). However, once we got to the restaurant, we were told our reservation was cancelled. We had not cancelled it and had told them multiple times we did not want it cancelled if there's a possibility they can accommodate us at a later hour. The manager I believe comes out and tells us that she never once said that our reservation could be accommodated later and tried to gaslight my roommate into thinking it is her fault for the situation. The manager told us she received a call earlier in the day asking if she wanted outdoors still-- Which she never did and we have no call log on her phone to prove it-- but essentially called us the liars and said she insisted on it being outside. We tried to show her the log but she wouldn't look at it either. The manager never once said sorry, only that she could not control the weather and that they had to shut down the patio so we could not even sit out there when the rain had stopped for 45 minutes. It is just very very disappointing to come to a nice, expensive restaurant and be treated with absolutely no respect. We were being as respectful and accommodating as we could to the restaurant-- saying we were willing to sit outside even if it's damp or pushing it back a bit. Any other restaurant with their prices would've found a way to make it possible for a large party reservation to be seated somewhere, whether that was outside or inside, and maybe thought further ahead of time than 15 minutes before the reservation time to come up with a solution. This and the attitude were unacceptable. My roommate did not need the added stress of having to find another restaurant to accommodate all of the guests. It felt very unprofessional and not the type of service I expect from such a nice place. I also just do not understand why a restaurant would've just not made an effort to accommodate a 15 person reservation (that would've tipped 20% or more). I do not plan on ever returning on my own accord and I hope the establishment takes some efforts to correct their employees attitudes.
Tannaz Y.
This place is absolutely amazing. The inside bar area was so lively and vibrant. Every dish that came out of the kitchen looked so amazing, I wish I had the appetite to order one of everything! This is definitely the most special spot in La Jolla Shores.
The service was very slow, took 20 minutes after we were seated before our waiter came to our table. One of the salads we ordered was with chicken which was burned and over cooked. The cannelloni (which was recommended) by the waiter was tasteless. On top of all this they add a 4% surcharge onto the bill, and charge $5.00 if you want bread! I would not recommend this place unless you just want to eat second rate dog food.
My daughter gave it 5 stars so 5 stars it is. Beautiful place. Food was great,service was great. Overall a nice experience. Would definitely return.
This is a real authentic Italian restaurant everybody's very nice and helpful and courteous and kind and our waiter, Isaias was amazing very helpful very attentive.
Service was good. Food was average for an authentic Italian Restaurant. Minestrone was leek soup and meatballs had so much gristle I could not chew them.
- crowded seating, prepare to be able to hear every other conversation around you. you will likely get bumped into. - food was very okay, but very expensive. two entries, an appetizer and a bottle of their cheapest wine ran us $200. of course this is after things like tip and a mysterious "4% surcharge". - service was 50/50. a rough experience at the beginning of the night, but our waitress afterwards was friendly and attentive. their suggestion was a basic dish, tried it out because 'who knows, maybe they do it well?', it was nothing special, not even as good as what I cook at home. in summary: crowded, overpriced, middling food. but decent service.
It was my second time there and as expected the food was delicious. Even my dish which was modified to omit dairy was impeccable. Hands down my favorite Italian restaurant.
Found restaurant by accident because the service at Barbarella was terrible and Piatti was right across the street. We met some friends from Vegas and wanted them to have a great experience. This was definitely the place. The food was excellent and even the manager jumped in as a server. A++. We'll be back!
We made a reservation and were seated immediately. Service was friendly but a little slow, we had to wait about 20 minutes before we could order. Food was excellent but the bread was not free. Drinks were also quite expensive and there is a 4% surcharge which is a little bit annoying. Overall still a good dining experience despite the few flaws.
As my mother always said "I'm not upset, I'm just disappointed " I've been to Piatti before and loved it. So I took my wife for our anniversary and talked about how great it was. Well the service sucked and the food failed to rescue the experience. Furthermore, as soon as we mentioned we had a gift card the waiter gave us minimal attention. We were rushed to order, and our waiter did not come back to check on our meals until we were done. When ordering drinks, my wife wanted to add tequila to her drink and the server said "here are your options" and handed her his POS handled system, expecting her to know how to read the system. The one she wanted they were out of, and he failed to suggest others in our price range and made her select one. My wife also has allergies, and the server failed to have any ounce of care for the allergy requests. The Parmesan cream sauce also was straight cream and was extremely lackluster. They also have a 4% surcharge listed at the bottom of the menu in a font that is impossible to read (and I have good vision!). I will try them again (probably when work pays for it) and have a chance to redeem themselves. But tonight was bad enough we almost asked for the manager. We were extremely disappointed and went across the street to redeem our night, knowing we would get better service.
Great food service and ambiance. The staff is very attentive and welcoming - they allow you to take your time with your meal and create a non-rushed atmosphere. A definite find. Parking can be onerous but it's Lajolla. Great for a business meeting or date night
Restaurantji Recommends
Pasta was so delish! Came here spontaneously on a Monday night and were basically seated immediately. I got the spaghetti with the veal and pork meatballs and oh my gosh they were so tender and flavorful. The dish was a bit plain otherwise since it's spaghetti so it's pretty standard. They do have a standard of living surcharge of 4% added on to the bill that they say is not a tip, but I think that's extremely unfair. Piatti should be paying its employees anyways. With the high price, it's hard to justify standard pasta.
Food was really good here! I had a lemon cream ravioli that was unique and super delicious, The meal was served with bread and we had a Cesar salad, No complaints from me!
I had a surprise 60th birthday party for my wife at Piatti. It went perfectly! Food and service were right on. Feedback from all 30 guests were uniformly positive. I'll plan my next event there!
Would give one star if I could simply due to the service. My roommates 23rd birthday reservation was made for 3/2 at 6pm for a party of 15 weeks in advance. There happened to be some rain that day and instead of the restaurant accommodating our reservation inside, they called us at 5:45 stating that they couldn't have us outside. At this point our guests had already arrived at the restaurant and my roommate was on the phone with multiple people and the manager until after 6pm to figure out a solution. The manager came to the conclusion that our party could try to be fit in around 7 inside or at least see if the outside patio was able to be dried down for us to sit there (either of which we were totally fine with, we just wanted to be able to eat some fantastic food with her guests). However, once we got to the restaurant, we were told our reservation was cancelled. We had not cancelled it and had told them multiple times we did not want it cancelled if there's a possibility they can accommodate us at a later hour. The manager I believe comes out and tells us that she never once said that our reservation could be accommodated later and tried to gaslight my roommate into thinking it is her fault for the situation. The manager told us she received a call earlier in the day asking if she wanted outdoors still-- Which she never did and we have no call log on her phone to prove it-- but essentially called us the liars and said she insisted on it being outside. We tried to show her the log but she wouldn't look at it either. The manager never once said sorry, only that she could not control the weather and that they had to shut down the patio so we could not even sit out there when the rain had stopped for 45 minutes. It is just very very disappointing to come to a nice, expensive restaurant and be treated with absolutely no respect. We were being as respectful and accommodating as we could to the restaurant-- saying we were willing to sit outside even if it's damp or pushing it back a bit. Any other restaurant with their prices would've found a way to make it possible for a large party reservation to be seated somewhere, whether that was outside or inside, and maybe thought further ahead of time than 15 minutes before the reservation time to come up with a solution. This and the attitude were unacceptable. My roommate did not need the added stress of having to find another restaurant to accommodate all of the guests. It felt very unprofessional and not the type of service I expect from such a nice place. I also just do not understand why a restaurant would've just not made an effort to accommodate a 15 person reservation (that would've tipped 20% or more). I do not plan on ever returning on my own accord and I hope the establishment takes some efforts to correct their employees attitudes.
This place is absolutely amazing. The inside bar area was so lively and vibrant. Every dish that came out of the kitchen looked so amazing, I wish I had the appetite to order one of everything! This is definitely the most special spot in La Jolla Shores.