My family and I moved to San Diego 2 years ago from Las Vegas with the help of office manager Carlos. Your move was seamless! Since then we’ve expanded our family . Natalie and Carlos work hard to get us into a bigger place and so smoothly and quickly we are so happy and grateful!
Keristen Holmes
I lived in Spire for 3 years and moved into Pinnacle on the Park when my first lease was up because I love the buildings so much. Shay in resident services is so incredibly helpful and has been a lifeline for me as I settle into my new home that I absolutely love. Shraddha at the front desk deserves flowers too because she always goes above and beyond the call of duty for me and every other resident I see her interact with. The staff between both properties have always maintained the highest level of professionalism and do their best to make sure we’re happy. No building or property is perfect, but I’m perfectly happy with the home and community I’ve found with the staff and my neighbors at Pinnacle on the Park.
Cassidy Valentine Tentler
Darrel and the entire maintenance team are very helpful and courteous!
Lucia CM
I've been living here for 2 years now and it is the 3rd time they break into the storage unit. We have informed management that the main door for the storage unit is completely broken, they did not take any action and today we found that most of our belongings have been stolen. Management does not care about the tenants safety, they just tell you to file a police report. Security here is obsolete!On top of that they raised the parking fee and the garage door doesn't ever work.
Hector Rodriguez
Management and Staff are kind, they give an amazing effort to giving tenants a first class high-rise living experience . BREATHTAKING views, 100% renewing my penthouse lease.
Bailey Beck
Absolutely do not move here. We are a military family and had to leave because of deployment. Tim did everything he could to screw us over. The lady my husband gave his deployment paperwork to told him that we would get back our $3,000 deposit. She stated it multiple times to him. After we moved out, they still made us pay for a month and a half of rent, even though with military we legally only have to pay 30 after we give notice. But we never picked a fight over that. We payed the amount we owed for that and moved on. We called them a couple times to ask about when we would get our security deposit back, each time they said they would call us back. For a whole month this went on. No one ever called us back. Yesterday I called and told them I was tired of them continuing to ignore us. Tim told us we never paid a security deposit, only a 150$ “holding fee”. He sent me an email showing everything we ever paid them, but the numbers don’t add up. He is trying to screw is over for the deposit. Not only that, but he was extremely rude the whole phone call. We are now letting legal deal with this.Besides the whole move out issues, living there sucked too. They took weeks to ever get around to service requests. We told them a week after moving in our sink didn’t work. Took them two weeks to come and fix it. So I had a nonfunctional sink. I had to wash my baby’s bottles in the bathroom sink. The parking garage door never worked with the sensor, yet they charged us $150 when we moved out because we didn’t give them the sticker back.(when we handed them the keys they said to not worry about the stickers/parking pass because they were pulling off in chunks.) We got charged for so much after we moved out and left the state. My husband asked them everything we had to do before we left, and we did exactly what they said. Yet they charged us after we left and said they “never said that” or “that’s policy”. Absolutely not worth living here. It was a horrible experience.
Katrina Balatbat
Do not stay here! Terrible cockroach infestation.
Khloey Wayman
THIS PLACE SUCKS. Current resident. Never get a call back, service requests take forever to be resolved, cockroaches everywhere, ABSOLUTELY NO CUSTOMER SERVICE. Fees given to us of almost 900$ for their lack of communication about our A/C being broken. We are dual military and aren’t home often so a last minute call for permission to enter does not work for us. We have stated this MANY times to multiple managers. Do not rent from here. It’s awful. ZERO STARS
Joe Sutlive
Affordable but the reason why it’s one of the cheaper ones in the city is because there is a very bad cockroach problem. Be very cautious before moving in. Check dishwasher, bathroom, etc. no matter what was done and how many pest control tickets, the cockroaches would always come crawling out of the sink and bathtub. Im a very clean person so seeing 10-15 cockroaches a day were too much so I had to break lease and leave. BEWARE
Jovan was amazing. He was very helpful and great to work with
dawn
Stop calling my phone, Terrible place to live, READ THE REVIEWS!
Ramano Ganesh
Worst mangement ever. good luck trying to get someone to call you back. AVOID AT ALL COSTS. Alex is useless.
Lindy S.
I've lived here for a year and a half and thankfully I am on my last month. Do not live here. Moving in was extremely difficult- I had to reserve the elevator just to move in....? My first elevator reservation. When I had a very specific time I had to be there. Upon viewing my new apartment my *91-year-old grandpa* and I were given a tour by a very young girl working behind the desk. She showed us the pool area (that is not maintained and flooded with trash and actual cockroaches) and as we were leaving the area my grandpa fell down a flight of 5 stairs and the girl giving us the tour legitimately laughed at him and we were extremely upset and he was really embarrassed but was actually bleeding and injured from the fall. Unfortunately I was already committed because we had already signed the lease. My first experience living here was that all of the appliances broke in the first month and there were cockroaches everywhere, for which maintenance applications were sent in and immediately marked as read and "completed" as if it was taken care of, but no one was actually doing anything to help us. I tried getting out of my lease multiple times and was greeted with extreme frustration from the lease managers. They made me feel like I didn't spend $3,000 dollars a month there by the way I was treated. I was very surprised by the amount of problems I had just trying to pay rent and get packages from the front desk. Key fobs break and you can't get out of the garage, smells like pee everywhere, homeless people are everywhere, not safe area, have gotten stuck in the elevator, rude front desk workers, have to pay rent with a cashiers check every month, you can't get out of a lease without paying a ridiculous amount of money, and so so much more. The view is ok, but if you must live here, do what two of my friends did (and I should have!) and negotiate yourself a lower price or at least a free month or two. They know the price is not worth the value renters are getting.
Emily P.
We've lived here for 12 months and the entire time have been waiting to leave. Every day the elevators are broken, everyday you will step in dog pee or at the very least be kept up all night because of dogs barking in the park. Every weekend the screams from the pool echo through the buildings. There are absolutely no rules when it comes to the common spaces- toddlers run around the gym, men workout without shoes on, it's hell.The windows have never been cleaned- though management sent out a notice that they would be. Unless it is taking three months to do it, they were lying. They also said they would power wash the parking garage which is one of the nastiest, grimiest places in the world, but they never did. Our SDG&E bill has fluctuated wildly between $250-$700 for an 800 sq foot apartment. We have done everything to lower it but it doesn't seem to matter. Seems a bit odd for so small an apartment with no major electronics and us being cautious. We have never had it so high even in other apartments downtown.And yes! We moved to this apartment from another just a few blocks away! And had almost NONE of these issues. We still have six months in our lease, but the chance we may pay the $6,000 and break it is decently high. It's just becoming too much. Home should be a place you can relax.The amount of packages we've had lost from Amazon, UPS, and USPS is staggering. Right now we've launched an investigation with USPS for an international package that somehow made it to Pinnacle (and was scanned in by USPS) but never made it to our mailbox. This happens pretty frequently and luckily we always get refunded by the sender- but WHERE do the packages go? The front desk staff is a constant rotation of temps, so your guess is as good as mine.Speaking of the front desk, one of those lovely temps allowed a rambling drugged out guy to come up to our apartment at 1am on a Monday morning a few months ago. We were awoken to the loud bangs and realized that this guys was so messed up he thought he was at his apartment in his building in LOS ANGELES. He told the front desk worker he needed our floor for our unit number and the worker just.sent.him.up. Later we were told the worker was a temp. Great. We received nothing out of this whole experience, not even an apology. We had a fully grown man attempt to break into our apartment and then actually enter our apartment when we were half asleep and we never heard a word from the building, besides the temp who let him up. And the lady a the front desk that I talked to about it the next day, who literally just laughed it off. The security is a complete joke. Anyone can walk in and ask to be sent up to a floor- and say you had just got home and hadn't locked your door yet- you could be a victim. Hey- it's happened in this building before, just google it. This place is far too overpriced for what it is- you WILL have your packages stolen, you WILL step in dog shit in an elevator, and you WILL be harassed by homeless people the second you leave the front door. Oh! Also, pretty much all the time there is random trash scattered around hallways, etc. So get used to that!
My family and I moved to San Diego 2 years ago from Las Vegas with the help of office manager Carlos. Your move was seamless! Since then we’ve expanded our family . Natalie and Carlos work hard to get us into a bigger place and so smoothly and quickly we are so happy and grateful!
I lived in Spire for 3 years and moved into Pinnacle on the Park when my first lease was up because I love the buildings so much. Shay in resident services is so incredibly helpful and has been a lifeline for me as I settle into my new home that I absolutely love. Shraddha at the front desk deserves flowers too because she always goes above and beyond the call of duty for me and every other resident I see her interact with. The staff between both properties have always maintained the highest level of professionalism and do their best to make sure we’re happy. No building or property is perfect, but I’m perfectly happy with the home and community I’ve found with the staff and my neighbors at Pinnacle on the Park.
Darrel and the entire maintenance team are very helpful and courteous!
I've been living here for 2 years now and it is the 3rd time they break into the storage unit. We have informed management that the main door for the storage unit is completely broken, they did not take any action and today we found that most of our belongings have been stolen. Management does not care about the tenants safety, they just tell you to file a police report. Security here is obsolete!On top of that they raised the parking fee and the garage door doesn't ever work.
Management and Staff are kind, they give an amazing effort to giving tenants a first class high-rise living experience . BREATHTAKING views, 100% renewing my penthouse lease.
Absolutely do not move here. We are a military family and had to leave because of deployment. Tim did everything he could to screw us over. The lady my husband gave his deployment paperwork to told him that we would get back our $3,000 deposit. She stated it multiple times to him. After we moved out, they still made us pay for a month and a half of rent, even though with military we legally only have to pay 30 after we give notice. But we never picked a fight over that. We payed the amount we owed for that and moved on. We called them a couple times to ask about when we would get our security deposit back, each time they said they would call us back. For a whole month this went on. No one ever called us back. Yesterday I called and told them I was tired of them continuing to ignore us. Tim told us we never paid a security deposit, only a 150$ “holding fee”. He sent me an email showing everything we ever paid them, but the numbers don’t add up. He is trying to screw is over for the deposit. Not only that, but he was extremely rude the whole phone call. We are now letting legal deal with this.Besides the whole move out issues, living there sucked too. They took weeks to ever get around to service requests. We told them a week after moving in our sink didn’t work. Took them two weeks to come and fix it. So I had a nonfunctional sink. I had to wash my baby’s bottles in the bathroom sink. The parking garage door never worked with the sensor, yet they charged us $150 when we moved out because we didn’t give them the sticker back.(when we handed them the keys they said to not worry about the stickers/parking pass because they were pulling off in chunks.) We got charged for so much after we moved out and left the state. My husband asked them everything we had to do before we left, and we did exactly what they said. Yet they charged us after we left and said they “never said that” or “that’s policy”. Absolutely not worth living here. It was a horrible experience.
Do not stay here! Terrible cockroach infestation.
THIS PLACE SUCKS. Current resident. Never get a call back, service requests take forever to be resolved, cockroaches everywhere, ABSOLUTELY NO CUSTOMER SERVICE. Fees given to us of almost 900$ for their lack of communication about our A/C being broken. We are dual military and aren’t home often so a last minute call for permission to enter does not work for us. We have stated this MANY times to multiple managers. Do not rent from here. It’s awful. ZERO STARS
Affordable but the reason why it’s one of the cheaper ones in the city is because there is a very bad cockroach problem. Be very cautious before moving in. Check dishwasher, bathroom, etc. no matter what was done and how many pest control tickets, the cockroaches would always come crawling out of the sink and bathtub. Im a very clean person so seeing 10-15 cockroaches a day were too much so I had to break lease and leave. BEWARE
Always professional and efficient.
Restaurantji Recommends
Jovan was amazing. He was very helpful and great to work with
Stop calling my phone, Terrible place to live, READ THE REVIEWS!
Worst mangement ever. good luck trying to get someone to call you back. AVOID AT ALL COSTS. Alex is useless.
I've lived here for a year and a half and thankfully I am on my last month. Do not live here. Moving in was extremely difficult- I had to reserve the elevator just to move in....? My first elevator reservation. When I had a very specific time I had to be there. Upon viewing my new apartment my *91-year-old grandpa* and I were given a tour by a very young girl working behind the desk. She showed us the pool area (that is not maintained and flooded with trash and actual cockroaches) and as we were leaving the area my grandpa fell down a flight of 5 stairs and the girl giving us the tour legitimately laughed at him and we were extremely upset and he was really embarrassed but was actually bleeding and injured from the fall. Unfortunately I was already committed because we had already signed the lease. My first experience living here was that all of the appliances broke in the first month and there were cockroaches everywhere, for which maintenance applications were sent in and immediately marked as read and "completed" as if it was taken care of, but no one was actually doing anything to help us. I tried getting out of my lease multiple times and was greeted with extreme frustration from the lease managers. They made me feel like I didn't spend $3,000 dollars a month there by the way I was treated. I was very surprised by the amount of problems I had just trying to pay rent and get packages from the front desk. Key fobs break and you can't get out of the garage, smells like pee everywhere, homeless people are everywhere, not safe area, have gotten stuck in the elevator, rude front desk workers, have to pay rent with a cashiers check every month, you can't get out of a lease without paying a ridiculous amount of money, and so so much more. The view is ok, but if you must live here, do what two of my friends did (and I should have!) and negotiate yourself a lower price or at least a free month or two. They know the price is not worth the value renters are getting.
We've lived here for 12 months and the entire time have been waiting to leave. Every day the elevators are broken, everyday you will step in dog pee or at the very least be kept up all night because of dogs barking in the park. Every weekend the screams from the pool echo through the buildings. There are absolutely no rules when it comes to the common spaces- toddlers run around the gym, men workout without shoes on, it's hell.The windows have never been cleaned- though management sent out a notice that they would be. Unless it is taking three months to do it, they were lying. They also said they would power wash the parking garage which is one of the nastiest, grimiest places in the world, but they never did. Our SDG&E bill has fluctuated wildly between $250-$700 for an 800 sq foot apartment. We have done everything to lower it but it doesn't seem to matter. Seems a bit odd for so small an apartment with no major electronics and us being cautious. We have never had it so high even in other apartments downtown.And yes! We moved to this apartment from another just a few blocks away! And had almost NONE of these issues. We still have six months in our lease, but the chance we may pay the $6,000 and break it is decently high. It's just becoming too much. Home should be a place you can relax.The amount of packages we've had lost from Amazon, UPS, and USPS is staggering. Right now we've launched an investigation with USPS for an international package that somehow made it to Pinnacle (and was scanned in by USPS) but never made it to our mailbox. This happens pretty frequently and luckily we always get refunded by the sender- but WHERE do the packages go? The front desk staff is a constant rotation of temps, so your guess is as good as mine.Speaking of the front desk, one of those lovely temps allowed a rambling drugged out guy to come up to our apartment at 1am on a Monday morning a few months ago. We were awoken to the loud bangs and realized that this guys was so messed up he thought he was at his apartment in his building in LOS ANGELES. He told the front desk worker he needed our floor for our unit number and the worker just.sent.him.up. Later we were told the worker was a temp. Great. We received nothing out of this whole experience, not even an apology. We had a fully grown man attempt to break into our apartment and then actually enter our apartment when we were half asleep and we never heard a word from the building, besides the temp who let him up. And the lady a the front desk that I talked to about it the next day, who literally just laughed it off. The security is a complete joke. Anyone can walk in and ask to be sent up to a floor- and say you had just got home and hadn't locked your door yet- you could be a victim. Hey- it's happened in this building before, just google it. This place is far too overpriced for what it is- you WILL have your packages stolen, you WILL step in dog shit in an elevator, and you WILL be harassed by homeless people the second you leave the front door. Oh! Also, pretty much all the time there is random trash scattered around hallways, etc. So get used to that!