They never answer the phone! Ever! I ordered through their app. I never received my order, however I was charged. I have called 800 number. I can't seem to get any response. I have emailed them as well. Obviously I want a refund since I never received the order.
Maria Rodriguez
I went to this location’s drive thru today for lunch with my two other co workers. I usually don’t like to complain about service from fast food places, but since the very beginning my experience via drive thru was a bit odd. Semi rude. The guy at the window didn’t even bother saying hi or show any customer service. I understand every customer is different, but I am ver rude to people ESPECIALLY when they are making my food. I understand it’s lunch hour and it’s a busy time. The guy takes my card, charges me. I am saying thank you left and right after receiving my drinks and food. After receiving my food I say thank you have a nice day the guy just walks away. Anywho, I get back to my office and when opened my chalupa to put sauce in it I noticed I literally two pieces of chicken in my Chalupa. I couldn’t help myself but to laugh and say WT*. I was a bit upset #1 because I was super nice #2 I paid $16 for my meal and received literally 2 pieces of chicken LOL. Anyways not seeking free food or anything. I just want people to know my experience with this location today.
Food: 1
Service: 1
Adrian Williams
Everything is fast n good here
Atmosphere: 5
Food: 5
Service: 5
Roxanne Hunter
The person taking the order couldn’t hear us and the sign says to pull up if you’re having issues. We then were refused services at the window.
Service: 1
Ken Davenport
Slow slow slow. If you don’t drive through it’s 20 min to get your order. Terrible in store service. Rude staff. Stay clear.
Atmosphere: 1
Food: 2
Service: 1
Fabian Alejandro Solis
40 min to place my order ??They are very rudeThey ignore youThey don't even turn to see youThey serve you as if they were doing you a favor
Atmosphere: 1
Food: 1
Service: 1
Garn
bad service, very long service.
Atmosphere: 1
Food: 1
Service: 1
Thomas Scarborough
Gotta be one of the worst Taco Bell’s. The kind lady behind the counter told me that they are privately owned and not part of corporate. I never heard of such a thing before but it made sense everything was over priced. Taco Bell’s gives drinks to seniors for free, not here. I would recommend going to a local taco shop a few blocks down.
Atmosphere: 5
Food: 5
Service: 5
Christy Hites
You literally get to the drive-through speaker and tell them just a moment and are looking at the menu for about five seconds and then they ask you again if you are now ready to order. Well only five seconds went by so no I’m not. So then literally another five seconds go by and she asks you again. I say no I need a little more time. Then she says we can come inside and order if we need help. Well, I’ve been at the drive-through speaker for about 15 seconds so no I don’t need help. I literally just need a few seconds to look at the menu. I think she thinks that she is clever by rushing people to make them go faster, but in all reality when you keep interrupting somebody’s concentration, then it just takes the person longer to order. All I needed was about 30 seconds of uninterrupted looking at the menu to decide what I needed. It definitely took me longer to figure out what I wanted then it normally does due to her rushing. Not sure why in the world she would think that would make someone decide faster. Maybe she doesn’t know any better or maybe she’s just rude. I don’t know….
Atmosphere: 1
Service: 1
Survival Corps
I'm only allowed to pick food up for other people.I was told they would not take my personal order.I am hungry, I have money, but for some reason I'm not allowed to order my own food, only allowed to pick up other people's food.Solution, I went to another restaurant that doesn't discriminate against delivery drivers.
Got in line at 12:16 waited in line for almost an hour with only about 5-6 cars in front of me. Finally got made my way to order kiosks and they said they just closed and couldn’t take my order and blocked me and the car behind us in with cones. If you guys can’t handle the late night rush you either need to get more employees scheduled to help or send somebody out to the drive thru line to let the customers know sooner that you won’t be able to take there order instead of sitting in line.
Service: 1
Adam F
This is the worst place ever the waiting line is crazy, especially at night. There are always dont have enough people to work. I don’t know how this place make money when they make one order every half hour.
Atmosphere: 1
Food: 3
Service: 1
Darvin
20 mins and I'm still waiting for my food
Jazmin Di
Omg my chalupa had no meat and it's so
Atmosphere: 3
Food: 1
Service: 3
Jayda W
If you're a Taco Bell fan, avoid this one. No baja blast, no potatoes, slow service and they mess up my order more times than not.The food is fine if they actually have what you want to order. I was recently hospitalized and desperate for a baja blast the day I got out, so I called to see if they had any for once. They told me, "we don't carry baja blast"..... what kind of Taco Bell doesn't carry baja blast....... what is wrong with this world....If you're in the area and have a craving for TB go to the PB Mission Blvd one instead it's absolutely worth it.
They never answer the phone! Ever! I ordered through their app. I never received my order, however I was charged. I have called 800 number. I can't seem to get any response. I have emailed them as well. Obviously I want a refund since I never received the order.
I went to this location’s drive thru today for lunch with my two other co workers. I usually don’t like to complain about service from fast food places, but since the very beginning my experience via drive thru was a bit odd. Semi rude. The guy at the window didn’t even bother saying hi or show any customer service. I understand every customer is different, but I am ver rude to people ESPECIALLY when they are making my food. I understand it’s lunch hour and it’s a busy time. The guy takes my card, charges me. I am saying thank you left and right after receiving my drinks and food. After receiving my food I say thank you have a nice day the guy just walks away. Anywho, I get back to my office and when opened my chalupa to put sauce in it I noticed I literally two pieces of chicken in my Chalupa. I couldn’t help myself but to laugh and say WT*. I was a bit upset #1 because I was super nice #2 I paid $16 for my meal and received literally 2 pieces of chicken LOL. Anyways not seeking free food or anything. I just want people to know my experience with this location today.
Food: 1
Service: 1
Everything is fast n good here
Atmosphere: 5
Food: 5
Service: 5
The person taking the order couldn’t hear us and the sign says to pull up if you’re having issues. We then were refused services at the window.
Service: 1
Slow slow slow. If you don’t drive through it’s 20 min to get your order. Terrible in store service. Rude staff. Stay clear.
Atmosphere: 1
Food: 2
Service: 1
40 min to place my order ??They are very rudeThey ignore youThey don't even turn to see youThey serve you as if they were doing you a favor
Atmosphere: 1
Food: 1
Service: 1
bad service, very long service.
Atmosphere: 1
Food: 1
Service: 1
Gotta be one of the worst Taco Bell’s. The kind lady behind the counter told me that they are privately owned and not part of corporate. I never heard of such a thing before but it made sense everything was over priced. Taco Bell’s gives drinks to seniors for free, not here. I would recommend going to a local taco shop a few blocks down.
Atmosphere: 5
Food: 5
Service: 5
You literally get to the drive-through speaker and tell them just a moment and are looking at the menu for about five seconds and then they ask you again if you are now ready to order. Well only five seconds went by so no I’m not. So then literally another five seconds go by and she asks you again. I say no I need a little more time. Then she says we can come inside and order if we need help. Well, I’ve been at the drive-through speaker for about 15 seconds so no I don’t need help. I literally just need a few seconds to look at the menu. I think she thinks that she is clever by rushing people to make them go faster, but in all reality when you keep interrupting somebody’s concentration, then it just takes the person longer to order. All I needed was about 30 seconds of uninterrupted looking at the menu to decide what I needed. It definitely took me longer to figure out what I wanted then it normally does due to her rushing. Not sure why in the world she would think that would make someone decide faster. Maybe she doesn’t know any better or maybe she’s just rude. I don’t know….
Atmosphere: 1
Service: 1
I'm only allowed to pick food up for other people.I was told they would not take my personal order.I am hungry, I have money, but for some reason I'm not allowed to order my own food, only allowed to pick up other people's food.Solution, I went to another restaurant that doesn't discriminate against delivery drivers.
Service: 1
Restaurantji Recommends
Got in line at 12:16 waited in line for almost an hour with only about 5-6 cars in front of me. Finally got made my way to order kiosks and they said they just closed and couldn’t take my order and blocked me and the car behind us in with cones. If you guys can’t handle the late night rush you either need to get more employees scheduled to help or send somebody out to the drive thru line to let the customers know sooner that you won’t be able to take there order instead of sitting in line.
Service: 1
This is the worst place ever the waiting line is crazy, especially at night. There are always dont have enough people to work. I don’t know how this place make money when they make one order every half hour.
Atmosphere: 1
Food: 3
Service: 1
20 mins and I'm still waiting for my food
Omg my chalupa had no meat and it's so
Atmosphere: 3
Food: 1
Service: 3
If you're a Taco Bell fan, avoid this one. No baja blast, no potatoes, slow service and they mess up my order more times than not.The food is fine if they actually have what you want to order. I was recently hospitalized and desperate for a baja blast the day I got out, so I called to see if they had any for once. They told me, "we don't carry baja blast"..... what kind of Taco Bell doesn't carry baja blast....... what is wrong with this world....If you're in the area and have a craving for TB go to the PB Mission Blvd one instead it's absolutely worth it.