Put my bacon cheese burger in the kids meal bag, failed to give us the actual kids meal cheeseburger. I let my kid eat on the way home because she was hungry. She kept complimenting how good it was, turned around to glimpse and saw she was eating my burger. Checked the bag for her burger and nope. So not only do I not get to eat the food I bought for myself (because I’m not gonna take it from my kid) but I also didn’t get everything I paid for. 2 stars because at least she liked it.
Food: 4
Service: 1
Patrick Picca
Burger tasted dry. It was the first time i ever went to a Wendy's as i had to take a lunch break. For that price, there are much better options.
Atmosphere: 4
Food: 2
Service: 4
Juan Hensley
Coffee is really, really ?Breakfast ok!!!
Jeffrey Znachko
Amazing service. Burger good, everything else is what you expect. Clean dining
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Dave's Single, Wendy’S French Fries
Burke Johnson
I had the most incredible dining experience at Wendy's 4S. I have always had great service and good quality food from this restaurant location. Definitely a family favorite! Today however my lunch was a pleasant surprise from the moment I arrived. Monsa immediately gave me a sincere and pleasant greeting. She demonstrated a professional and friendly demeanor, something that is very rare in the fast-food industry these days. i am always annoyed to see the competitors moving away from order takers and installing machines. She was kind and courteous while I was ordering and even explained what was on the different sandwiches allowing me to customize with veggies without increasing the cost...this is also rare with the competition. She scanned my rewards app and quickly assisted me when I forgot to order the Wednesday Chicken Nuggets with me thinking it would be automatically added to my order. Monsa clearly explained my mistake to the manager, and it was resolved quickly. Monsa possesses the skills and abilities to exceed guest satisfaction and relations. I am not sure of her current position within the organization, but I believe that she is outstanding and definitely should be recommended to fast track the career development program.Great Friendly Service with Quality Food can always be expected at this Wendy's location. I urge others to meet Monsa to see and judge for yourselves if she truly has all of the qualities that I have included in this review.Extremely Satisfied with my experience!Burke
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy’S French Fries, Honey Chicken, Baconator, Baconator Breakfast Sandwich, Chili, Jr Bacon Cheeseburger, Wendy's Fresh-Made Salads, Nuggets, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Biscuit Croissant and Classic Breakfast Sandwiches
keunae ko
I visited late at night and there were not many customers, but the staff was very unfriendly and the store was dirty. I will not visit again.
Atmosphere: 2
Food: 2
Service: 1
Divine Spark
So bummed. They took the Bourbon Burger off the menu. I rarely eat take out and I was really looking forward to it. Ordered a single bacon burger but didn't enjoy and no ketsup or sauce for the fries. Since when do you have to order ketsup?Parking: Usually no problem parking but there are quite a few stores in this shopping center.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Chili
Mike G.
Stopped by to pick up a quick late lunch/snack with my kids from drive thru before heading down town for later dinner. They asked if we wanted the biggie bag and seemed like good deal so we ordered with a few frostys. The chicken nuggets that come in that bag were awful. My kids were saying how bad they were and that's pretty rare for the kids to say anything bad about chicken nuggets from drive thru. I asked for one and and had to spit it out. It was awful and tasted rotten. Fry's were cold as if they been sitting out for some time. Overall just a bad location or day. Clearly staff don't care about the food quality and manager should be aware of what they serving there customers. Don't recommend this location based off our experience 1/13/24 around 3pm.
Madhu Sakthivel
The person who served us was very attentive and fast in his service. Would go here again.
It's okVegetarian options: Just askDietary restrictions: Tell themParking: PlentyKid-friendliness: Kids mealsWheelchair accessibility: Ramp
Atmosphere: 3
Food: 3
Service: 3
Put my bacon cheese burger in the kids meal bag, failed to give us the actual kids meal cheeseburger. I let my kid eat on the way home because she was hungry. She kept complimenting how good it was, turned around to glimpse and saw she was eating my burger. Checked the bag for her burger and nope. So not only do I not get to eat the food I bought for myself (because I’m not gonna take it from my kid) but I also didn’t get everything I paid for. 2 stars because at least she liked it.
Food: 4
Service: 1
Burger tasted dry. It was the first time i ever went to a Wendy's as i had to take a lunch break. For that price, there are much better options.
Atmosphere: 4
Food: 2
Service: 4
Coffee is really, really ?Breakfast ok!!!
Amazing service. Burger good, everything else is what you expect. Clean dining
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Dave's Single, Wendy’S French Fries
I had the most incredible dining experience at Wendy's 4S. I have always had great service and good quality food from this restaurant location. Definitely a family favorite! Today however my lunch was a pleasant surprise from the moment I arrived. Monsa immediately gave me a sincere and pleasant greeting. She demonstrated a professional and friendly demeanor, something that is very rare in the fast-food industry these days. i am always annoyed to see the competitors moving away from order takers and installing machines. She was kind and courteous while I was ordering and even explained what was on the different sandwiches allowing me to customize with veggies without increasing the cost...this is also rare with the competition. She scanned my rewards app and quickly assisted me when I forgot to order the Wednesday Chicken Nuggets with me thinking it would be automatically added to my order. Monsa clearly explained my mistake to the manager, and it was resolved quickly. Monsa possesses the skills and abilities to exceed guest satisfaction and relations. I am not sure of her current position within the organization, but I believe that she is outstanding and definitely should be recommended to fast track the career development program.Great Friendly Service with Quality Food can always be expected at this Wendy's location. I urge others to meet Monsa to see and judge for yourselves if she truly has all of the qualities that I have included in this review.Extremely Satisfied with my experience!Burke
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy’S French Fries, Honey Chicken, Baconator, Baconator Breakfast Sandwich, Chili, Jr Bacon Cheeseburger, Wendy's Fresh-Made Salads, Nuggets, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Biscuit Croissant and Classic Breakfast Sandwiches
I visited late at night and there were not many customers, but the staff was very unfriendly and the store was dirty. I will not visit again.
Atmosphere: 2
Food: 2
Service: 1
So bummed. They took the Bourbon Burger off the menu. I rarely eat take out and I was really looking forward to it. Ordered a single bacon burger but didn't enjoy and no ketsup or sauce for the fries. Since when do you have to order ketsup?Parking: Usually no problem parking but there are quite a few stores in this shopping center.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Chili
Stopped by to pick up a quick late lunch/snack with my kids from drive thru before heading down town for later dinner. They asked if we wanted the biggie bag and seemed like good deal so we ordered with a few frostys. The chicken nuggets that come in that bag were awful. My kids were saying how bad they were and that's pretty rare for the kids to say anything bad about chicken nuggets from drive thru. I asked for one and and had to spit it out. It was awful and tasted rotten. Fry's were cold as if they been sitting out for some time. Overall just a bad location or day. Clearly staff don't care about the food quality and manager should be aware of what they serving there customers. Don't recommend this location based off our experience 1/13/24 around 3pm.
The person who served us was very attentive and fast in his service. Would go here again.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chili
Restaurantji Recommends
Great chicken wrap, diced chicken, lettuce, shredded cheese in a flour tortilla.
Atmosphere: 4
Food: 4
Service: 5
The server told me to wait a minute and then disappeared for 10. The other mouth breathers just stood there a d watched.
Service: 1
Terrible customer service food was cold and didn’t get any of the condiments I
Atmosphere: 1
Food: 1
Service: 1
Needs work on cleaning dining
Atmosphere: 1
Food: 4
Service: 4
Ordered $7 biggie bag and asked for the Chicken BLT. The CHICKEN BLT. THERES NO BACON. Also 7 dollars for a tiny sandwich and 2 tiny sides????