Ice cream is one of my favorite treat for a snack or dessert. Usually a sugar cone is my go to, but occasionally I will have a sundae or smoothie. Every December, I can't wait to have the Winter WHITE Chocolate flavor. We went to two locations and they didn't have it!! I did try a substitute flavor of MILK Chocolate Cherry Bark, it was tasty and had a nice crunch, but cannot compare! I came home, and called four locations, none have it. I was told it was not discontinued, though. Looks like I might have to wait 12 months.
Gloria M.
Sweet gal helped us today, please add in the tip feature for card transactions. I luckily had some change but would've like to give her a few dollars more. Thanks! Really nice Baskin Robbins!
Brenton B.
Local Baskin-Robbins that we've gone too for past 30 years. Friendly staff. Always have tons a great classic as well as more adventurous flavors. Fun place to take the family.
Mara Freeman
I have to have my German chocolate cake ice cream, Nutty Coconut and Jamocha Almond Fudge
Anthony
There better than Riet aide and coldstone they have everything here!
Mary D.
A great place to enjoy good ice cream! The ambiance of the place was very welcoming and so are the employees. The manager of the place is really sweet and talks to us, keeping us entertained while our orders are being made. Always asking how we are doing which is always a pleasant conversation. The ice cream cakes always turn out so BEAUTIFUL!!! WILL BE RECOMMENDING THIS PLACE TO EVERYONE :D
Jennifer O.
Great variety of flavors, really clean, friendly service! My sons were extra happy that they got alien hats to match their alien ice cream cups.
Trênt Der Zerstörer
The excellent ice cream here gets five (5) stars but minus one (1) star for the rudeness exhibited by the young girl behind the counter. She could care less whether I ordered or not, too bad.
Ernestina C.
I placed a delivery order from Baskin Robin (San Dimas) and the person they made my order wrong and charged me for it. Instead of making me the 2 scoop sundae that I ordered and paid for they made me a 1 scoop sundae and changed me for the 2 scoop. i will never order from baskin robin again.
Lisa C.
Anthony was very polite trying to stay neutral to my issue! But his coworker is rude as heck! She just tossed my bag to me and walked away without saying thank you or good bye. I asked a simple question that must've been a confusing chemistry question! I asked for a manager's number or email and I got nothing! Manager or supervisor feel free to message me ...I will continue going to La Verne instead
Great experience. We went after dinner qnd loved it. I highly recommend if you on the area and they are nsae by.
Ermyhons Erdyrieau
Horrible customer service - Do Not Purchase Here!!!! Young woman with long black hair and nose ring employee working at Arrow Hwy & San Dimas location 3pm on 08/16/2022 refused to give a fresh serving of ice cream to an elderly customer who found a long fiber of string in the first flavor, and became sick off the old, freezer burned, and bitter second flavor. Employee argued and yelled at the elderly woman customer in front of a large host of other customers, was also smiling smugly, very entitled speech, and had a poor attitude toward a customer who had already paid for edible ice cream.
K Barrett
Went to this location tonight for the $1.50 31st of the month special that Baskin Robbins offers except I guess they offer it at all the other locations besides this one. Now that I know, will certainly be heading to a different location on the 31st of August.
Desiree M.
our favorite place to go after lots of jumping at the kid place next door . the workers are always so nice and the ice cream is always so perfect of course .
Darla D.
I was in the mood for some pistachio ice-cream. Good service and friendly associates. They were quite patient with me and my toddlers. "Thank you, ladies, for being patient the day I was here". Lots of variety. Store is clean and tidy. Good creamy tasty ice-cream!
Ice cream is one of my favorite treat for a snack or dessert. Usually a sugar cone is my go to, but occasionally I will have a sundae or smoothie. Every December, I can't wait to have the Winter WHITE Chocolate flavor. We went to two locations and they didn't have it!! I did try a substitute flavor of MILK Chocolate Cherry Bark, it was tasty and had a nice crunch, but cannot compare! I came home, and called four locations, none have it. I was told it was not discontinued, though. Looks like I might have to wait 12 months.
Sweet gal helped us today, please add in the tip feature for card transactions. I luckily had some change but would've like to give her a few dollars more. Thanks! Really nice Baskin Robbins!
Local Baskin-Robbins that we've gone too for past 30 years. Friendly staff. Always have tons a great classic as well as more adventurous flavors. Fun place to take the family.
I have to have my German chocolate cake ice cream, Nutty Coconut and Jamocha Almond Fudge
There better than Riet aide and coldstone they have everything here!
A great place to enjoy good ice cream! The ambiance of the place was very welcoming and so are the employees. The manager of the place is really sweet and talks to us, keeping us entertained while our orders are being made. Always asking how we are doing which is always a pleasant conversation. The ice cream cakes always turn out so BEAUTIFUL!!! WILL BE RECOMMENDING THIS PLACE TO EVERYONE :D
Great variety of flavors, really clean, friendly service! My sons were extra happy that they got alien hats to match their alien ice cream cups.
The excellent ice cream here gets five (5) stars but minus one (1) star for the rudeness exhibited by the young girl behind the counter. She could care less whether I ordered or not, too bad.
I placed a delivery order from Baskin Robin (San Dimas) and the person they made my order wrong and charged me for it. Instead of making me the 2 scoop sundae that I ordered and paid for they made me a 1 scoop sundae and changed me for the 2 scoop. i will never order from baskin robin again.
Anthony was very polite trying to stay neutral to my issue! But his coworker is rude as heck! She just tossed my bag to me and walked away without saying thank you or good bye. I asked a simple question that must've been a confusing chemistry question! I asked for a manager's number or email and I got nothing! Manager or supervisor feel free to message me ...I will continue going to La Verne instead
Restaurantji Recommends
Great experience. We went after dinner qnd loved it. I highly recommend if you on the area and they are nsae by.
Horrible customer service - Do Not Purchase Here!!!! Young woman with long black hair and nose ring employee working at Arrow Hwy & San Dimas location 3pm on 08/16/2022 refused to give a fresh serving of ice cream to an elderly customer who found a long fiber of string in the first flavor, and became sick off the old, freezer burned, and bitter second flavor. Employee argued and yelled at the elderly woman customer in front of a large host of other customers, was also smiling smugly, very entitled speech, and had a poor attitude toward a customer who had already paid for edible ice cream.
Went to this location tonight for the $1.50 31st of the month special that Baskin Robbins offers except I guess they offer it at all the other locations besides this one. Now that I know, will certainly be heading to a different location on the 31st of August.
our favorite place to go after lots of jumping at the kid place next door . the workers are always so nice and the ice cream is always so perfect of course .
I was in the mood for some pistachio ice-cream. Good service and friendly associates. They were quite patient with me and my toddlers. "Thank you, ladies, for being patient the day I was here". Lots of variety. Store is clean and tidy. Good creamy tasty ice-cream!